# U By Emaar - Loyalty & Rewards

> Dubai's premier loyalty program for earning and redeeming points across Emaar brands. (iPhone/iPad app by Emaar Technologies.)

- Source: https://appshunter.io/ios/app/u-by-emaar-loyalty-and-rewards/id1505755057 (this page in markdown: same URL + `.md`)
- Developer: [Emaar Technologies](https://appshunter.io/developer/430795861)
- Category: Lifestyle
- Price: Free
- Rating: 4.80/5 from 2,176 App Store ratings · 43 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 121 MB
- Languages: American English
- Released: 2020-04-10
- Data updated: 2026-08-30
- Monetization: ad-supported
- User reviews in markdown: https://appshunter.io/ios/app/u-by-emaar-loyalty-and-rewards/id1505755057/reviews.md

## What is U By Emaar?

Welcome to Dubai’s Most Rewarding Loyalty Programme.

Bringing together the diverse brands in the Emaar portfolio, U By Emaar enables its loyal customers to create memories and enjoy unique experiences while earning valuable loyalty points called Upoints. A loyalty programme designed around individuals, Upoints can be used to enjoy discounts and privileges against hotel stays, spa treatments, restaurants and entertainment venues across popular locations such as Address Hotels + Resorts, Vida Hotels & Resorts, Armani Hotel Dubai, At.Mosphere, Reel Cinemas, Dubai Aquarium & Underwater Zoo and more!

The four tiered programme Black, Silver, Gold and Platinum allow members to progressively gain access to a world of privileges, presenting elevated experiences as they move up through each tier while transforming every moment into a rewarding experience. 

Experience the most rewarding loyalty programme in Dubai.

Key features:
-	Discover and learn more about the portfolio of participating brands
-	Earn, redeem and track your points as you upgrade tiers
-	Explore member specials including offers and other great initiatives
-	Track your bookings and transactions
-	Set preferred categories and communication choices

## Key features

- Discover participating brands
- Earn, redeem, and track Upoints
- Explore member specials and offers
- Track bookings and transactions
- Set communication preferences

## What do users think of U By Emaar?

Overall sentiment: negative

**Pros**

- 👍 Good quick app
- 👍 Best service
- 👍 Simple and effective
- 👍 Excellence
- 👍 Great service and food

**Cons**

- 🐛 Unclear and dysfunctional app
- 🐛 Loyalty program not working
- 🐛 Slow in calculating points and no communication
- 🐛 Receipts often rejected without reason
- 🐛 Loyalty status and discounts reduced over time
- 🐛 App crashes and is user-unfriendly

**Commonly reported bugs**

- Can't login with existing account
- Scanning receipts is problematic
- App not working after updates

**Most requested features**

- Automatically register points for hotel bookings
- Add more retailers to the loyalty program
- Improve app stability and user experience

## Recent user reviews (10 of 43)

All indexed reviews: https://appshunter.io/ios/app/u-by-emaar-loyalty-and-rewards/id1505755057/reviews.md

### 1/5 — Exclusion of Dubai mall

*2026-05-22, version 6.3.10*

To scan a receipt you are required to choose the place of purchase from a list that is already provided by the App. It is very frustrating that one of the largest Emmar retail place is not included in the list. Why Dubai mall is not included??

### 1/5 — Locked to four countries only!

*2026-01-26*

This app can be used only by four nationalities. If you’re not a citizen of UAE, Turkey and two more irrelevant countries then you are SOL. Booked a stay at Beach Resort but with those exclusionary approach - it will be my first and last stay at your properties. 
Good luck

### 5/5 — Gives free rewards

*2026-01-21*

Hi it helped me earn loads of points everywhere I go

### 3/5 — U By Emmar Loyalty

*2025-12-12*

I don’t see much benefit from U by Emaar as I can’t utilize my points towards shops or hotel rooms, also very slow in calculating points, no newsletter or communication updates.

### 1/5 — How can we redeem ???

*2025-04-26*

Please guide me to redeem the points.where we can redeem?

### 1/5 — Unclear

*2025-02-22*

We were told of this app since we have a residence at the address Istanbul however when registering it only give 3 countries of residence as options so it doesn’t do anything for those outside these countries

### 5/5 — Best service !!

*2025-02-17*

Khemraj and abass were so accommodating and the vibe and food was phenomenal!! Definitely will be back

### 5/5 — Good quick app

*2025-01-19*

Easy to book. Many options. Thank you for having this setup

### 1/5 — Dysfunctional

*2024-06-30, version 6.0.8*

Most receipts are rejected without reason. 
You have to enter the amount and several other categories of information. It’s designed to make it difficult to earn points. Share application is much better and designed for customers.

### 2/5 — Loyalty membership not working

*2023-12-06*

Booked twice but didn’t get any point!

## Frequently asked questions about U By Emaar

### What is U By Emaar?

U By Emaar is Dubai's most rewarding loyalty program. It allows loyal customers to earn points, called Upoints, by engaging with various Emaar brands. These points can then be redeemed for discounts and privileges on hotel stays, spa treatments, dining, and entertainment.

### How do I earn and use Upoints?

You earn Upoints by making purchases or engaging with participating Emaar brands. You can then redeem these Upoints for discounts and privileges across a range of services, including hotel stays, spa treatments, and dining. The app allows you to easily track your points balance and redemption history.

### What are the membership tiers?

The program features four tiered levels: Black, Silver, Gold, and Platinum. As you progress through these tiers, you gain access to an increasing world of privileges and elevated experiences, transforming every moment into a rewarding one.

### Which brands participate in the U By Emaar program?

The program brings together diverse brands within the Emaar portfolio. This includes popular locations such as Address Hotels + Resorts, Vida Hotels & Resorts, Armani Hotel Dubai, At.Mosphere, Reel Cinemas, and Dubai Aquarium & Underwater Zoo, among others.

### Is U By Emaar free to use?

The U By Emaar app is free to download and use. As an ad-supported application, it may display advertisements. The core functionality of earning and redeeming loyalty points is available to all members.

## Version history (last 5 releases)

### 6.3.13 — 2026-06-17

Enhanced app experience and have also squashed few bugs for seamless user experience.

### 6.3.12 — 2026-06-11

Enhanced app experience and have also squashed few bugs for seamless user experience.

### 6.3.11 — 2026-05-31

Enhanced app experience and have also squashed few bugs for seamless user experience.

### 6.3.10 — 2026-03-30

Enhanced app experience and have also squashed few bugs for seamless user experience.

### 6.3.9 — 2026-02-23

Enhanced app experience and have also squashed few bugs for seamless user experience.

## Apps similar to U By Emaar

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [Washmen & The Finery](https://appshunter.io/ios/app/washmen-and-the-finery/id1037965236) | 4.7 (1,661) | Free | Lifestyle |
| [EmCan](https://appshunter.io/ios/app/emcan/id6444285144) | 3.6 (22) | Free | Lifestyle |
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| [zenda - school fees made easy](https://appshunter.io/ios/app/zenda-school-fees-made-easy/id1513148556) | 4.5 (32) | Free | Lifestyle |
| [iCharge Point](https://appshunter.io/ios/app/icharge-point/id1519191740) | 4.5 (4) | Free | Lifestyle |
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## More apps by Emaar Technologies

- [Reel Cinemas: Movie Tickets](https://appshunter.io/ios/app/reel-cinemas-movie-tickets/id432316358)
- [Emaar Square Mall](https://appshunter.io/ios/app/emaar-square-mall/id1241865120)
- [Emaar One](https://appshunter.io/ios/app/emaar-one/id1445056033)
- [Emaar Hospitality](https://appshunter.io/ios/app/emaar-hospitality/id1455068564)
- [MyEmaar](https://appshunter.io/ios/app/myemaar/id1502070552)

All apps by Emaar Technologies: https://appshunter.io/developer/430795861

## Related topics

[u by emaar](https://appshunter.io/ios/topics/u-by-emaar) · [emaar one](https://appshunter.io/ios/topics/emaar-one) · [emaar](https://appshunter.io/ios/topics/emaar) · [my emaar](https://appshunter.io/ios/topics/my-emaar) · [dolan loyalty](https://appshunter.io/ios/topics/dolan-loyalty) · [emaar the economic city](https://appshunter.io/ios/topics/emaar-the-economic-city) · [emaar misr](https://appshunter.io/ios/topics/emaar-misr)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*