# U of I Community Credit Union — user reviews > 81 indexed App Store user reviews of U of I Community Credit Union by University of Illinois Community Credit Union, rated 4.90/5 from 7,197 ratings. - Source: https://appshunter.io/ios/app/u-of-i-community-credit-union/id893661000/reviews - App overview in markdown: https://appshunter.io/ios/app/u-of-i-community-credit-union/id893661000.md - Rating breakdown: 5★ 6,416 · 4★ 631 · 3★ 105 · 2★ 23 · 1★ 22 ## What do users think of U of I Community Credit Union? Overall sentiment: positive **Pros** - 🚀 Fast and easy to use - 👍 User-friendly interface - 💳 Ability to manage accounts and transfers - 🏦 Excellent customer service - 📱 Convenient mobile app - 💰 Helps manage money better **Cons** - 🐛 Deposit issues and account problems - 🔒 Security and privacy concerns - 🔄 Compatibility issues with updates - 🔍 Limited features (no credit card access) - 🔋 High battery usage **Commonly reported bugs** - App freezing on login screen - Inability to update password across app and website - Connectivity issues after updates **Most requested features** - Zelle integration - Longer account history - Push notifications for balance changes - Credit card account access - Dark mode option ## Newest reviews (16 of 81) ### 4/5 — U of I is great but… *2026-02-11, version 5.8.1* Closing at 5 on Fridays is common practice. Not being open on Saturday hurts a little. Not being able to deposit money through the atm after hours hurts more. Might find yourself in a pickle. We like it here other than that. If we could deposit cash at our convenience I’d give it 5 stars. Oh and the staff in Danville is great. ### 5/5 — User friendly *2025-01-06, version 5.7.2* Never had a problem using the app. I use it for banking often. I used investment accounts and transfers are quick and easy. ### 5/5 — The UICCU *2025-01-04, version 5.7.2* I have had nothing but excellent service all these years! ### 5/5 — Awesome *2025-01-02, version 5.7.2* All employees are helpful and the app is always available to provide info I need thank you and happy new year 💥✨💫⚡️ ### 5/5 — It Works *2024-11-16, version 5.7.2* That’s enough for me, technology staying out of my way ### 5/5 — Everything in one place! *2024-10-06, version 5.7.1* I love being able to visualize my savings, checking, and car loan in one place! ### 5/5 — The way a finance app should work *2024-08-31, version 5.7.1* I love using this app for banking. Very efficient, quick responses from member services. I am actually managing my money better these days than before, and it’s in part due to the app. ### 5/5 — Banking *2024-08-21, version 5.7.1* First, I would like to say that this is a wonderful app. It makes banking wonderful even when texting to get information. This is so helpful. Keep up the great work. ### 4/5 — Almost perfect *2024-07-15, version 5.7.0* The app just needs native zelle capabilities 😭 ### 5/5 — So Convenient! *2024-05-10, version 5.7.0* I’m popping in and out of this app on my phone. Makes banking easy. Thanks U of I Credit Union! ### 3/5 — New look *2024-04-27, version 5.7.0* The new look of the app looks really bad. ### 5/5 — This app does it all! *2024-03-12, version 5.7.0* Although I have had this app for a year, I am just learning more about it recently. I can deposit my checks remotely, and make transfers remotely. It is a real time saver, and it works extremely well. I am quite impressed! ### 5/5 — Best Banking app I’ve used so far *2023-11-16* I was looking for a new bank/CU. I don’t live near a branch to be able to casually stop by for my banking needs, luckily this is the best banking app I’ve used so far after banking with Chase, BMO, PNC, etc. the interface is clean and easy to use, I can add/remove beneficiaries from the app or add a joint signer. My only wish would be for Zelle but otherwise I am happy so far. **Developer response:** Thank you for taking the time to leave us a review! You made our day! We strive to provide the best digital banking experience for our members and we are thrilled to hear we were able to deliver that for you. Drop us a secure message in your digital banking if you'd like to chat with us further or share any other feedback! ### 5/5 — Rejects deposits *2023-10-06, version 5.7.0* A surprising number of check deposits through the app are rejected. It’s ridiculous and a big hassle. Do banks not want money put in to them anymore? It was even a check written on UICCU account that I was trying to deposit this time. Why not accept all deposits and put a hold on the funds if you’re worried. At least the deposit could be made and your app would be slightly less inconvenient to customers. You have so few locations that it seems a well functioning app would be ideal. I’m trying hard to remain loyal as I love the community owned aspect but reliability is important. Deposits used to be valued by banks. ### 2/5 — Mediocre *2023-08-02, version 5.7.0* The app works as expected however it tries to track your location constantly in the background. I haven’t opened the app once in the past 10 days yet it has the highest battery usage and longest runtime. ### 5/5 — So many amazing features! *2023-04-04, version 5.4.0* UICCU has an amazing digital banking app. Their app includes so many things you would have to go in branch or call-in to do! I have done banking with other financial institutions and credit unions and this is by far a breeze compared to those! ## Most critical reviews (10 lowest-rated) ### 1/5 — Lost my account *2024-10-03* They did some sort of migration last year and it has been absolute mess. First they lost my autopay from saved bank account and charged me a late fee for credit card. Now they have completely lost my account. Can’t seem to recover it even though I get text notifications about my statements. ### 1/5 — App no longer works *2023-09-30, version 5.7.0* A few weeks ago the app stopped working completely for me. It just spins on the login page indefinitely. Can’t seem to find any way to contact the developer other than leaving a review either. ### 1/5 — App no longer works after latest iOS update (17.0) *2023-09-21, version 5.7.0* Unclear as to why, but this app no longer works on iOS 17.0. ### 1/5 — Ugly format *2023-05-26, version 5.4.0* Yoooo Ngl y’all this format y’all mad is ugly. Like I just want to see my accounts I don’t wanna see my credit and the ads to get a loan Jeeze . Like make this look more user friendly and cute pls it’s not pleasing me and my gorls. Thanks ### 1/5 — Direct deposit does not work. *2022-11-13, version 5.3.3* I tried to deposit some checks and it market it as an error. Only that part of the app was not working. ### 1/5 — Statement fee *2022-11-01, version 5.3.3* What is statement fee ### 1/5 — Hate update to app and online site *2020-07-14, version 5.0.2* I had my account connected to the credit reporting sites and mint etc... Now it won't connect even with correct login info.... ### 1/5 — Privacy Concerns *2020-06-20, version 5.0.2* Why does this app update require a full social security number to activate? This is not a new account or new activation of online banking, just an update. That is a real security failure. Validation should be our existing PIN number or other means that protects social security numbers. ### 1/5 — No credit card accessibility *2019-05-02, version 4.20.26* It’s really frustrating that I can’t monitor my credit card in any way on this app. I can’t even see it. No way to make payments to the credit card or even look at transactions. What’s the point? ### 1/5 — Effectively useless *2018-11-05, version 4.20.26* My only account is a credit card account which I cannot. It’s bad enough I can’t access it through the mobile browser, but especially ridiculous that you can’t access it through this app. How is this not a standard feature? It feels like this company is making it unnecessarily difficult for customers to pay just so they can collect fees. ## Most praised reviews (10 highest-rated) ### 5/5 — It works *2026-05-06, version 5.8.1* However, I can’t find the routing number and full account number. ### 5/5 — Great app! *2026-04-20, version 5.8.1* I’m someone who does not use a lot of apps and was very resistant to having a banking app on my phone. I finally downloaded it and I absolutely love! It’s easy to use and I can keep up with all my banking needs. Thank you. ### 5/5 — Great bank *2026-01-23, version 5.8.1* A great bank, just wish they would explain better to this old Marine the art if “skip pay” to myself. Don’t want to get into any trouble using this… been a member since 2003??? Thanks for all you guys do ### 5/5 — Easy user face ! *2026-01-23, version 5.8.1* Easy to use and navigate. I filed for a loan in through the app and was met with immediate response and excellent service. ### 5/5 — The UICCU *2025-12-17, version 5.7.2* I have had nothing but excellent service all these years! ### 5/5 — Great app! *2025-12-14, version 5.7.2* Solid app 🫡💯 ### 5/5 — Credit card statements *2025-12-04, version 5.7.2* App needs to provide you an option to see a credit card statement even if you are not signed up for paperless statements and billing. There is no way to know the details of balance transfers unless you are looking at a physical statement. ### 5/5 — VERY FUNCTIONAL!!! *2025-07-29, version 5.7.2* I truly believe the the U of I banking app is one of the best. I personally find it easy to use and the added app features are pretty sweet. ### 5/5 — Fast and easy *2025-06-13, version 5.7.2* Pretty easy app to use and u can always switch ur money from savings to checkings whenever u want and u can even create a scheduled time to transfer stuff its pretty cool. You can always put Face ID on there ### 5/5 — App is awesome! *2025-01-16, version 5.7.2* Love their easy to use app. The staff is always friendly and eager to help. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-10.*