# U-Send — user reviews

> 2 indexed App Store user reviews of U by Usend LLC, rated 4.20/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/u-send/id1521810945/reviews
- App overview in markdown: https://appshunter.io/ios/app/u-send/id1521810945.md
- Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1

## Most critical reviews (2 lowest-rated)

### 1/5 — Incredibly slow communication

*2021-08-06, version 1.5*

Given the nature of filling out USPS forms and preparing important mail to be sent to an international location, customers expect communication from mail forwarding services to be prompt. Unfortunately, I had to wait several days and send two emails to get an answer about a shipping label, and no indication as to when the 1583 would be approved. All I wanted to send were a few letters but the length of time communication had taken left me with the feeling that my subscription was being milked to get another $14.99 out of me at the end of the month. Currently in the process of cancelling and requesting a refund from Apple. Avoid.

### 5/5 — The best shipping App

*2021-04-21, version 1.4*

Since I downloaded this app all my orders was smoothly process thru it and I received them to my door.
Thank you Usend 🎖

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*