# U9 App — user reviews > 108 indexed App Store user reviews of U9 App by OOREDOO MYANMAR LIMITED, rated 3.56/5 from 2,675 ratings. - Source: https://appshunter.io/ios/app/u9-app/id976062898/reviews - App overview in markdown: https://appshunter.io/ios/app/u9-app/id976062898.md - Rating breakdown: 5★ 1,209 · 4★ 381 · 3★ 244 · 2★ 214 · 1★ 566 ## What do users think of U9 App? Overall sentiment: negative **Pros** - 👍 Useful features - 👍 Variety of gaming apps and data offers **Cons** - 🐛 Frequent crashes - 🐛 Buggy and unstable - 🐛 Slow and poor connection - 🐛 Unreliable service - 🐛 Errors and issues with balance and purchases - 🔋 High data consumption - 💰 Overcharging and stealing money **Commonly reported bugs** - App crashes frequently - Errors when trying to buy packages or check balance - Incompatibility with newer iOS versions - Freezing and white screen issues - OTP not received consistently **Most requested features** - Fix app errors and crashes - Improve app stability and performance - Enhance customer service and support - Provide reliable internet connection - Ensure accurate billing and balance information ## Newest reviews (14 of 108) ### 1/5 — So bad *2025-02-13, version 11.0.0* If u get this app, y’all get anxiety so dun use Ooredoo sim n app ### 1/5 — poor internet *2024-12-17, version 11.0.0* poor internet service very slow wifi the most useless internet service in Myanmar ### 1/5 — Stealing our money *2024-10-02, version 10.1.0* Now, Ooredoo is trying to steal our money with various ways such as data packages, promotion plans. But, you will never win the prize from the promotion plan because they already planned to steal your money. And also, they are stealing the data usage more than the actual usage. ### 1/5 — သုံးစားမရတဲ့ app အရမ္းတန္ဆိိုတာ ဘာလဲ ? *2024-09-16, version 10.1.0* စိတ္ပ်က္မိတယ္ 👊 ### 1/5 — Forced activity on screen *2024-08-27, version 10.0.0* There’s this activity called “Shake it” that forces the user to shake the phone to get reward. It’s unskippable and I can’t do anything when I go into the activity. I shake, a box opens and the loading is forever. I can’t use this app at the moment. Please fix that. I kept using it despite the app’s junky stuff. I guess I’ll be saying goodbye if it’s not fixed. ### 1/5 — Funny app *2024-08-24, version 10.0.0* Can't open with even using ooredoo internet connection without VPN. What a useless app and shame on operator. ### 1/5 — Bad Connection *2024-07-31, version 10.0.0* Really Bad Connection and can’t use the internet properly. ### 1/5 — Not useful at all! *2024-07-29, version 9.1.0* Develop an app to make life easier but crashing every seconds and not responding. What a customer service experience. ### 4/5 — Absolute joke of a service *2024-07-11, version 9.1.0* Not just this app, I meant the whole telecom service as a whole, they can’t even send an OTP code for me to log into the app, I had to delete the app and redownload multiple times to get the code. I wouldn’t be in this corporal realm anymore out of shame if I had developed an app as bad as this, with the backing of a major company no less. They couldn’t send an OTP for me to transfer some bill when I’m using their code in the Phone app too, a whole bunch of clowns, I would give it a 0 star if possible. ### 1/5 — It’s not working on iPhone 15 pro with iOS 17.5.1 *2024-07-07, version 9.1.0* It appear only white screen when open. ### 1/5 — Error *2024-04-18, version 9.1.0* Too many error in this app I can’t play the spin wheel with the point sometimes oominji game cannot play and I want to fill bill with this app but it’s error can’t fill bill with the scan Qr pls do it better so disappointed ### 1/5 — Terrible *2024-04-17, version 9.1.0* I’m in whole new country and can’t afford for my ap to be crashing. This thing is awful ### 1/5 — Crashes and Poor connection error *2024-02-23, version 9.1.0* The app always show loading when i clicked the Oumanji, and refresh the balance didn’t get the updated balance, That should not happen for a big telecom company ### 1/5 — Lee time lu you *2024-02-17, version 9.1.0* 2013 join 2016 to 2019 sure group lu you ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless for User *2026-03-18, version 12.0.2* Useless App for User ### 1/5 — Not to be trusted *2026-01-27, version 12.0.2* Not to be trusted ### 1/5 — It’s a bad app. *2025-12-15, version 12.0.2* It’s a very bad app. ### 1/5 — Bad App *2025-11-29, version 12.0.1* I get 1Gb for 999ks in my android but i only get 270 Mb for 899ks What is the different?? Really bad app ### 1/5 — Bad review *2025-09-24, version 12.0.1* Yesterday my main balance is about1400mmk and I bought voice call min off net and had about 5gb .And then today, my main balance is about 200mmk. Wth are u guys doing even I have enough internet gb and voice call mins. Give me some explanation and you’re such a legal thief 😂 ### 1/5 — လူဆိုးကုမ္ပဏီ။ *2025-09-22, version 12.0.1* လူဆိုးAPP ### 1/5 — Lag *2025-09-21, version 12.0.1* Lag crash software ### 1/5 — Auto out why? *2025-08-07, version 11.0.0* App error? ### 1/5 — Low quality app *2025-04-30, version 11.0.0* The app keeps crashing, nothing really works, this app is unusable, so disappointing. ### 1/5 — So bad app *2025-02-16, version 11.0.0* 👎👎👎👎 ## Most praised reviews (10 highest-rated) ### 5/5 — I *2026-06-26, version 12.0.2* Goodbye ### 5/5 — Amazing app *2026-06-18, version 12.0.2* Brand new app, design looks awesome. Layout is really clean and the app is essentially a super app with so many different functions. U9 also offers way cheaper rates than other telecom carriers in Myanmar ### 5/5 — Useful Apps *2025-10-22, version 12.0.1* Good Feature with M-pistesan which easy to use. Variety of Gaming apps and Data offer for your selection. ### 5/5 — HELLO U9 *2025-10-21, version 12.0.1* App is better ### 5/5 — ဘယ်လိုနာမည်ပြောင်းပြောင်းအစဉ်ပြေအောင်လုပ်ပေးပါ *2025-09-25, version 12.0.1* ဘယ်လိုနာမည်ပြောင်းပြောင်းအစဉ်ပြေအောင်လုပ်ပေးပါ ဖုန်းလိုင်း အငါတာနက်လိုင်းများအထစ်အငေါ့မရှိအောင်လုပ်ပေးပါ ### 5/5 — Update *2022-09-26, version 8.6.2* Update Don't you? ### 5/5 — Please help me now *2021-10-19, version 8.4.0* I’m not use this My Ooredoo **Developer response:** Thank you for the score. Now, there will be exciting new feature of self care experience enhancement and others on our apps now. Please install and check out detail for more info. http://ecareapp.ooredoo.com.mm/deeplinking/?link=ec853e0d&enc=y ### 5/5 — About update *2020-07-21* You send me sms to update my Ooredoo app but I have an error to update it ! Why? **Developer response:** Sorry for inconvenience, the updated version will be available on IOS very soon. ### 5/5 — Great app *2017-12-20, version 5.2.5* Recently moved back to Burma and if i have to choose the best one out of the three major phone companies in burma, it would be ooredoo ### 4/5 — 继续努力 *2025-09-21, version 12.0.1* 今天晚上更新完后发现软件更卡顿啦 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*