# UB Mobi — United Bank Mobile Banking App

> Mobile banking app for United Bank account management and transactions. (iPhone/iPad app by United Bank AL.)

- Source: https://appshunter.io/ios/app/ub-mobi/id1440599657 (this page in markdown: same URL + `.md`)
- Developer: [United Bank AL](https://appshunter.io/developer/929241587)
- Category: Finance, Business
- Price: Free
- Rating: 4.77/5 from 1,093 App Store ratings · 12 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.7 · 107 MB
- Languages: English, Spanish
- Released: 2018-11-05
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ub-mobi/id1440599657/reviews.md

## What is UB Mobi?

With the United Bank Mobile Banking App, you can safely and securely access your account anytime, anywhere.  Our mobile app is FREE and allows you to:

• Pay bills or pay your friends
• Turn your debit card on/off with the tap of a button
• Deposit checks
• View your account balances
• View recent transactions
• Transfer funds
• Locate a branch or ATM
• Contact our Customer Service Team

Security is our priority. Rest assured we are keeping your personal information safe!

## Key features

- Pay bills and friends
- Control debit card on/off
- Deposit checks
- View account balances
- Transfer funds
- Locate branches/ATMs

## What do users think of UB Mobi?

Overall sentiment: negative

**Pros**

- 🚀 Fast and easy to use
- 👍 Works like a charm
- 👍 Best bank around

**Cons**

- 🔒 Requires constant sign-in
- 🐛 Frequent errors and issues
- 🐛 App is always down or slow
- 🐛 Trouble logging in

**Commonly reported bugs**

- Error messages and double payments
- Incompatible with older devices
- App is too busy and hard to read

**Most requested features**

- Face ID support
- Improve login and account access

## Recent user reviews (10 of 12)

All indexed reviews: https://appshunter.io/ios/app/ub-mobi/id1440599657/reviews.md

### 5/5 — Love it

*2025-04-24*

Love it

### 2/5 — Why?

*2023-08-29*

I didn’t download this app to have to sign in every time there’s an update. I use Face ID because I don’t want to keep up with the passwords and usernames.

### 1/5 — Horrible App and Bank doesn’t care.

*2022-12-24*

This app is the reason that I will be closing my account with United Bank. Multiple error messages when trying to transfer from checking to auto loan. Sometimes double payments due to getting an error  message only to see that both errors went through. Call the bank and they say send me a screenshot of the error. Not my job… you should be providing me with satisfactory customer service… not me trying to prove that it was an app error.

### 5/5 — Mobile App

*2022-09-12*

Works like a charm..fast and easy !

### 5/5 — J wood

*2022-07-22*

Best bank around like the old school banks use to treat people . Woodie

### 3/5 — Trouble logging in to mobile banking

*2021-03-03*

I have to constantly keep uninstalling and reinstalling the app to access to the log in page and when I inquire about it I am told someone is working on it.It will work for a few times and then stop.

### 1/5 — Doesnt work

*2021-02-24*

I can’t seem to get into my account no matter what I do.  It’d be nice to know what’s coming in and out of my account without having to go to the back 8-430

### 1/5 — Terrible App

*2020-07-04*

One star is too much praise for this PATHETIC excuse for an app. It is always down, and on the rare occasion that it does work, it is so SLOW. United Bank should be ashamed for using such a shoddy product. Your customers deserve BETTER!

### 1/5 — Only works half the time

*2019-06-29*

Other app worked 10 times better and faster. The worst app I have to use.

### 1/5 — United bank mobile app

*2019-03-06*

App is to busy when opened and sometimes hard to read.

## Frequently asked questions about UB Mobi

### What can I do with the United Bank mobile app?

You can safely and securely access your United Bank accounts anytime, anywhere. The app allows you to pay bills, pay friends, turn your debit card on/off, deposit checks, view account balances and recent transactions, transfer funds, and locate branches or ATMs.

### Is the United Bank mobile app free to use?

Yes, the United Bank Mobile Banking App is completely free to download and use. There are no charges associated with accessing your accounts or performing transactions through the app.

### How secure is the United Bank mobile app?

Security is a top priority for the United Bank mobile app. The app is designed to keep your personal information safe and secure while you access your accounts and conduct transactions.

### What are the main benefits of using this app?

The main benefits include convenient access to your accounts 24/7, the ability to perform essential banking tasks like bill payments and check deposits from your phone, and enhanced control over your debit card. It also helps you easily find bank locations.

## Version history (last 5 releases)

### 9.15.3 — 2025-01-06

Enhanced UI and performance improvements.

### 9.15.0 — 2024-09-26

Enhanced UI and performance improvements

### 9.13.2 — 2024-06-06

Enhanced UI and performance improvements.

### 9.10.3 — 2023-08-29

- Account Summary Dashboard: Only available on web-browser sign in. With this new account view, customers are easily able to view specific details on all Asset accounts and Liability accounts in two separate tables. The traditional account views are still available. 


- Available Funds Disclaimer: This disclaimer is now visible on all feature displays explaining the difference between current and available balance, and what you are able to transfer at the time. 


- Improved Error Messaging: United Bank now has the ability to display customized error messages during times of specific outages or temporary downtime. 


- ADA Updates: Proper semantic markups and groupings to ensure the information and relationship between visual contents on a page can be accurately conveyed to screen reader users have been implemented. As well as an update in existing input fields to provide programmatically associated labels 


- Many United Bank-controlled customer reports to make your user experience much more complete and fulfilling.

### 9.7.3 — 2022-11-08

-Updated interface and color scheme to enhance visibility of information available to the customer

-Account Dashboard has been updated with views allowing easier navigation, better performance, detailed account and transaction information, and multiple marketing communication avenues

-Interface automatically adjust to various screen sizes

-Disables external webpage notifications for external links on the mobile applications

-Loan Payment details can now be seen with account information and details 

-Reusable transfer templates with saved instructions for internal deposit transfers and loan payments

-Additional WEA alerts available

## More apps by United Bank AL

- [UB Biz](https://appshunter.io/ios/app/ub-biz/id1440601027)
- [United Bank Digital](https://appshunter.io/ios/app/united-bank-digital/id6745225022)

All apps by United Bank AL: https://appshunter.io/developer/929241587

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
