# UB Negosyante — user reviews

> 16 indexed App Store user reviews of UB Negosyante by UnionBank of the Philippines, rated 4.90/5 from 9 ratings.

- Source: https://appshunter.io/ios/app/ub-negosyante/id1498905979/reviews
- App overview in markdown: https://appshunter.io/ios/app/ub-negosyante/id1498905979.md
- Rating breakdown: 5★ 8 · 4★ 1 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (2 of 16)

### 1/5 — CANNOT PROCEED ON APPLICATION

*2022-11-24, version 2.3.0*

The app KEEPS CRASHING AND I CANNOT COMPLETE MY APPLICATION

### 1/5 — Otp takes time to receive

*2022-10-14, version 2.3.0*

It took more than 1 minute to receive OTP but app only allowed 30seconds to type

## Most critical reviews (10 lowest-rated)

### 1/5 — no otp after update

*2026-03-04, version 3.12.0*

How are we supposed to log in now??????

### 1/5 — Not Secure ! Trust me !

*2025-11-18, version 3.9.0*

UnionBank of the Philippines’ Negosyante App shows serious security vulnerabilities. At 3 AM, I received an email indicating that my entire account balance had been withdrawn without my consent. 11/19/2025

### 1/5 — Useless app

*2025-01-10, version 3.4.1*

You are earning millions yet you cannot make your app work. Im trying to enroll a new account and it wont go through. You have a very few branches to accommodate your customers and you cant even make a decent app for self-help!

### 1/5 — Withdrawal is not reflecting

*2024-10-12, version 3.4.0*

I withdraw 55k money to transfer to my BPI acct it is not still reflecting

### 1/5 — App bug cannot transfer vis instapay

*2024-09-26, version 3.3.0*

App says account number should not contains space where in the first place the app itself make a spaces between account number and u cant proceed with transfer how can we use this so useless!

### 1/5 — Registration Process

*2024-07-14, version 3.1.1*

The regustration process is worst! I cannot sign up to tgeir online banking, I really need to have a business account but the system is very inconvenient!!!

### 1/5 — Server error

*2024-04-05, version 3.1.0*

Cant access the app for 2 days already. Calling their customer service but it says account number invalid.

### 1/5 — i cannot submit a form

*2024-02-22, version 3.1.0*

it always says parameter missing tsk

### 1/5 — Plain and simple stupid app

*2023-09-26, version 2.6.0*

if it is from Unionbank it must be garbage

### 1/5 — Annoying! I cannot complete my sme account verification via the app

*2022-11-27, version 2.3.0*

Annoying! I cannot complete my sme account verification via the app that says missing/invalid parameters.

Super annoying!!! I have tried multiple times but the error keeps on showing up!!

## Most praised reviews (4 highest-rated)

### 5/5 — Execellent

*2023-11-01, version 3.0.0*

Very aaccessable apps, no need corporate code unlike the others.

### 2/5 — Account verification

*2024-11-13, version 3.4.0*

Cannot finish the account verification. Always having ang error at the final submission.

### 2/5 — Downtime too frequent lately

*2024-04-12, version 3.1.0*

I dont know if this has something to do with the merger with citi but the frequent crashes and downtime of the UB negosyante app has been a great inconvenience to our business. We cant monitor our funds and issued checks properly. They need to get their stuff together ASAP

### 2/5 — Biometrics facial recognition not working anymore

*2023-11-06, version 3.0.0*

Since the update, my biometrics facial recognition is no linger working. It is inconvenient to keep lengthy passwords. I hope you can solve the issue Unionbank.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*