# UBA Internet Banking — user reviews > 17 indexed App Store user reviews of UBA Internet Banking by United Bank For Africa, rated 2.60/5 from 44 ratings. - Source: https://appshunter.io/ios/app/uba-internet-banking/id1103173781/reviews - App overview in markdown: https://appshunter.io/ios/app/uba-internet-banking/id1103173781.md - Rating breakdown: 5★ 12 · 4★ 5 · 3★ 2 · 2★ 4 · 1★ 21 ## Newest reviews (2 of 17) ### 1/5 — Poor service *2019-03-19* *919# is not a magic code it’s a useless code it always end up with an error occurred when you need them the most **Developer response:** Hi, we would like to chat with you with regards to your experience with us. Can you please reach out to us with your account details on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. Thank you. ### 1/5 — Crap!!!! Poor *2017-02-01* Poor performance if there were something less than 1star..uba app is as useless as the bank itself...go get a better app developer...this is crap!!!! **Developer response:** Hi, we would like to chat with you with regards to your experience with us. Can you please reach out to us with your account details on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. Thank you. ## Most critical reviews (10 lowest-rated) ### 1/5 — Zero rating *2024-02-06* Worst mobile app i have ever used. Absolute joke. **Developer response:** Hi, we would like to know what went wrong with your application and reasons for your opinion. Please engage us on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook to share your experience. Thank you. ### 1/5 — Crazy app *2023-10-27* Can’t setup an account **Developer response:** Hi, we apologise for the difficulties you experienced while registering with us. If you would like some assistance or additional information, please contact us on +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com, and we will be happy to help you. Thank you. ### 1/5 — Scam bank like UBA *2023-10-26* I sent money to a friend of mine on 24 October 2023 up till this moment the money has not yet been found 20,000 Niara my hardened money you have to reverse my money to my account or credit the beneficiary with immediate effect **Developer response:** Hi, we regret to note this. Please contact us on +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook, with your account number and transaction details so we can address your concern. Thank you. ### 1/5 — Poor *2022-01-05* Frustrating and Disgusting. Crashes many times Does not worth spending your time on it. Such a big bank supposed to afford a better programmer. Highly disappointed **Developer response:** Hi, the inconvenience caused to you is deeply regretted. Can you please delete the application and install it again. However, kindly contact us on +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook if the challenge persists. Thank you. ### 1/5 — A child designed this app *2021-10-27* Most stupid banking app ever! **Developer response:** Hi, we are really sorry you feel this way. Please tell us more about your experience on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook and we will help you in the best possible manner. Thank you. ### 1/5 — Horrible Experience *2021-03-31* This bank app must the the most useless, horrible, not user friendly, obsolete ever to have been created. STEP UP!! **Developer response:** Hi, the inconvenience caused to you is deeply regretted. Can you please delete the application and install the latest version of the app. However, kindly contact us on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook if the challenge persists. Thank you. ### 1/5 — UBA mobile app *2020-07-01* 80 percent of the time I’m disappointed, it’s either balance is unavailable or they tell me I’ve got internet issues when I clearly have a good connection in other apps. Please fix this trash. **Developer response:** Hi, the inconvenience caused to you is deeply regretted. Can you please delete the application and install the latest version of the app. However, kindly contact us on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook if the challenge persists. Thank you. ### 1/5 — Worst App ever *2019-10-26* Worst app ever....waste of data **Developer response:** Hi, the inconvenience caused to you is deeply regretted. Can you please delete the application and install the latest version of the app. However, kindly contact us on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook if the challenge persists. Thank you. ### 1/5 — Nonsense *2019-10-25* The app is nothing but nonsense! Half star in fact is too. **Developer response:** Hi, the inconvenience caused to you is deeply regretted. Can you please delete the application and install the latest version of the app. However, kindly contact us on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook if the challenge persists. Thank you. ### 1/5 — Foolish App *2019-03-27* Everything about UBA are useless. **Developer response:** Hi, we would like to chat with you with regards to your experience with us. Can you please reach out to us with your account details on: +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. Thank you. ## Most praised reviews (5 highest-rated) ### 3/5 — Good *2019-11-12* It’s a good app, don’t have to go through the website again, enjoying it at the moment, the limit personalization is a major barrier though **Developer response:** Hi, thanks for using the app. We'd really appreciate if you could rate us 5 stars here on App Store. Rating is very important to us in establishing trust with our user base. If you have any concerns or suggestions, please do not hesitate to contact us on +234 20 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. Thank you. ### 2/5 — Scam *2023-08-24* It’s a fishing site beware guys **Developer response:** Hi, we are really sorry you feel this way. Please tell us more about your experience on +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook and we will help you in the best possible manner. Thank you. ### 2/5 — Appli nul *2023-05-25* C’est merdique,lent,mal agencé pfff c’est pas croyable même des étudiants pourraient mieux programmer **Developer response:** Bonjour, nous tenons à vous remercier d'utiliser notre application. Si vous rencontrez une insatisfaction, veuillez contacter notre service client au +234 1 2808822, +234 700 2255 822 ou +234 800 2255 822, mail ; cfc@ubagroup.com et UBAGroup sur Facebook pour répondre à votre préoccupation. Merci. ​ ### 2/5 — Very low standard app *2022-09-25* You guys really need a lot of improvements to do on this app.With all the money you charge you guys can’t build common app. **Developer response:** Hi, we aim to deliver best experience on our app. If you are facing any issues, please reach us on +234 1 2808822, +234 700 2255 822 or +234 800 2255 822, mail; cfc@ubagroup.com and UBAGroup on Facebook. We will definitely help you. Thank you. ### 2/5 — Freezing app *2020-09-05* The app freezes before you can even finish a single task. I’ve been unable to even finish registering my test questions --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*