# Uber - Driver: Drive & Deliver — user reviews > 7,829 indexed App Store user reviews of Uber by Uber Technologies, Inc., rated 4.40/5 from 655,105 ratings. - Source: https://appshunter.io/ios/app/uber-driver-drive-and-deliver/id1131342792/reviews - App overview in markdown: https://appshunter.io/ios/app/uber-driver-drive-and-deliver/id1131342792.md - Rating breakdown: 5★ 505,989 · 4★ 51,754 · 3★ 25,971 · 2★ 12,613 · 1★ 58,778 ## What do users think of Uber? Overall sentiment: negative **Pros** - 🚀 Flexible work hours - 👍 Useful app features - 🚗 Enjoyable driving experience **Cons** - 🐛 Glitchy app performance - 💰 Inadequate driver compensation - 🤖 Poor customer support - 🗺️ Inaccurate navigation - ⚠️ Safety concerns **Commonly reported bugs** - App freezing and logging drivers out - Navigation sending drivers wrong way - Delayed or missing trip earnings **Most requested features** - Option to avoid tolls - Ability to see delivery location before accepting - Improved driver-customer communication - Fairer rating system ## Newest reviews (18 of 7,829) ### 3/5 — Fix it please *2026-08-23, version 4.580.10001* Hi, can you please add a compass indicator to the map marker so I can see the customer's direction. I arrive at the address, but the map only shows a static dot that doesn't move as I walk, and the map doesn't even rotate automatically. Please add a compass function. I also need it to show the distance to the restaurant when I'm heading out to pick up my order. ### 3/5 — Horrible Updates *2026-08-23, version 4.580.10001* Updates are never in favor of the driver. Doubt they even ask drivers’ opinions. Newest update there is no easily accessible pause button. UE already floods us with garbage orders. Now when you go to drop off the order you can’t just pause. If you don’t pause (which is harder to get to) and alerts come in while you’re trying to snap the delivery photo you have to start again. If you do pause so you can take the photo, then when you complete the delivery it logs you out. Multi billion dollar company tech with the worst tech. I imagine, like me, drivers will just start to gravitate to other apps and do less UE. ### 3/5 — Needs certain improvements *2026-08-23, version 4.580.10001* The app needs a pause button to pause orders as well as easier access to support. The automated chat and or calls isn’t working for quick responses when needed. The communication from uber is almost nonexistent ### 3/5 — Ui feedback *2026-08-22, version 4.580.10001* The recent updates to the UI have to be the most pointless things ever. Let’s put 10 extra buttons you gotta click instead of fixing the bugs that still have been happening on this app since 2022. ### 1/5 — Unfair *2026-08-22, version 4.580.10001* Uber has no respect for their professional drivers, the drivers build the company by their expenses and now uber they treat them like. Shame on you Uber your time will come . ### 3/5 — Pausing Delivery Offers *2026-08-22, version 4.580.10001* Uber Eats removed the ability to pause new requests while in route to deliver, then hits me with repeated requests that I cannot take until I’ve taken a break. My acceptance rate dropped tremendously in one hour due to this. BRING MY COFFEE MUG ICON BACK! Please. ### 4/5 — Delivery driving experience *2026-08-22, version 4.580.10001* Uber Eats is an okay supplemental income experience. I’ve reported issues where I’ve made mistake or when a vendor makes mistakes. At this moment from experience- Use: common sense warning when accepting offers. Example: “accepting” a big “offer”, the driving to the pickup vendor sometimes a different driver had already accepted and taken it sometimes. However I’ve also been shown grace a few times for mistakes I’ve made in deliveries so my experience has evened out and I am trying not to “zone out”. Sometimes the app will spam a bit right before a drop off to give you a new one and I don’t have the mental capacity for it… anyway. The app seems to still be developing the driver user experience. ### 2/5 — Mixed Feelings *2026-08-22, version 4.580.10001* I’ve been ubering for over 3 years and I must say overall it’s been a good experience, however, lately they’ve been letting people fraudulently make reports against drivers and taking action against us. Their app is also extremely buggy, I have to restart the app mid order EACH time. They need to allow us to be able to rate and report the customers too. Nobody will want to work for uber if they don’t get this straight. ### 3/5 — I have a few Big Issues with Uber *2026-08-22, version 4.580.10001* Where do I start. I have been driving for Uber for 3 yrs now and continue to do so like the convenience. First one because I’m only part time driver I cannot meet the upgrade tier so that can get both the pickup distance and drop of distance and location. So I have to take a chance it’s a good ride. Second it does not pay for long distance pickups even when it tells me there is the “possibility” of a long distance pickup charge. Third I am not getting paid on tolls which are very expensive here. Lastly i feel since we are considered “independent contractors” we should be able to set our own rates ! I would like to set a minimum charge of $10 this would also encourage me to take all rides ! Just saying ! ### 3/5 — PROS AND CONS *2026-08-22, version 4.580.10001* NOT SMART TO COUNT ON THEM AS YOUR MAIN JOB ANYMORE 2026 I’M A PRO DRIVER 8.3YEARS DRIVING WITH THEM USED TO BE A GREAT APP TO WORK WITH BUT NOT SURE IF THE SAME DRIVERS MAKE IT BAD OR THE APP HIRE TO MANY CATFISHES THEY GET WHATEVER COMES TO THEIR HANDS!!!! GREAT ONLY ON BIG EVENTS BE SAFE OUT THERE FELLAS 🤜🏻 ### 1/5 — Terrible *2026-08-22, version 4.580.10001* One of the worst apps out there. Very predatory. When you deliver on Uber eats and you’re taking a photo of the order at the door, when you go to click the take photo button, they zip in another offer to your phone so you accepted on accident. Then you have to cancel because it’s some ridiculously far away order and so your cancellation rate is constantly going up. Now, with the most recent update, you can accidentally accept an order from the notification, drop-down banner. The pay is horrible. They hide tips, if you do a stacked order, sometimes it’s one dollar base pay per order. Beyond that, they never give you any pay for order cancellations. So if you accept an order and drive 10 miles to the store to go pick it up and as you’re pulling up., The customer cancels, Uber will not give you anything. Or if they send you to a store that they know is closed, they still won’t give you anything. They are really slime bag company. Disgusting. I’ve been on their app for almost 10 years now and I barely do work for them anymore. ### 3/5 — Unreliable and preferential treatment *2026-08-22, version 4.580.10001* Updates frequently, but seems Uber uses surge bait to entice drivers to log on than instantly removes the surges. Can log on/off repeatedly and see them reappear and disappear accordingly. Won’t receive ride requests it seems when update is coming. Passengers complain that prices can fluctuate in seconds with dramatic changes. ### 1/5 — Slick *2026-08-22, version 4.580.10001* Why did you get rid of the coffee button to make it easier to pause orders especially when you are completing an order. Then you set up the app so anyone can make a mistake and accept an order even when trying to sign off. You made it harder to pause orders. Sneaky ### 1/5 — Steal money time and gas *2026-08-22, version 4.580.10001* I was going to pick up an order from a GameStop 30 mins away from me and when I got there the order was already cancelled and picked up by the customer. I called uber and they tell me I don’t deserve or get any money for a 30 min drive up there 45 min drive back home/area I work in and the over 1/8 of a gas tank used. I couldn’t stress enough Just DoorDash if you need the money UBER CAN AND WILL STEAL YOUR TIME/MONEY!!! ### 3/5 — Where is my break button *2026-08-22, version 4.580.10001* Overall I like driving for uber however the last update completely threw me off. Why remove the break button? That was probably one of the apps best features. Whereas the app has many many inaccuracies with the mapping. Fix that part and put my break button back! 😞 ### 1/5 — Recent changes for drivers - lower income - beware! *2026-08-22, version 4.580.10001* Uber recently required a mandatory 35% acceptance rating in order to qualify for orders that are supposedly better paying. In order to get the higher paying offers you have to accept at least around 35% of everything they send you, this means taking orders that are considered “upside down”, meaning: it will cost you more in gas in time to deliver the order than Uber is paying, so you’re paying out-of-pocket to deliver items to people, examples of this are a 90 mile $15 trip for PetSmart delivery etc, in order to continue qualifying for the higher paying offers, You have to take some of these upside down orders where you’re literally paying out-of-pocket to complete the delivery because Uber is not paying you enough to complete, for one, this should be completely illegal for two, it is illegal since we are considered independent contractors, for Uber eats to coerce drivers Into taking offers or penalize them for not taking offers etc. also, in my experience, uber does NOT send you higher paying offers once you qualify for them, the offers don’t seem to change at all. Ever since Uber eats has implemented these changes my daily income with Uber eats has plummeted as has my quality of life while working for uber. I’m no longer driving for Uber eats. I’m prioritizing other delivery apps, as are many other drivers. I recommend customers and workers boycott Uber Eats ### 1/5 — Exploitative company *2026-08-22, version 4.580.10001* Don’t work here. Find a real job. ### 1/5 — Untrustworthy with Uber Eats referral bonus *2026-08-22, version 4.580.10001* I’m extremely disappointed with Uber Eats. My friend invited me through a referral offer that promised $285 after completing the first 22 deliveries within 30 days. I completed more than the required 22 deliveries within the required time, yet I still haven’t received the $285. It has been almost a month, and I have contacted customer support multiple times. Every time, I was told that the money would arrive, but nothing has happened. This is incredibly frustrating, especially because I completed the deliveries specifically because of the promised referral bonus. If the offer says $285, I expect Uber to honor it. I would seriously warn other drivers to be very careful with Uber’s referral promotions and make sure they keep screenshots and proof of the offer and their deliveries. I don’t think it’s acceptable to make drivers complete the requirements and then leave them waiting indefinitely for the money they were promised. I really hope Uber actually looks into this and pays the $285 that I earned. ## Most critical reviews (10 lowest-rated) ### 1/5 — Avoid uber Promote other skip doordash *2026-08-23, version 4.580.10001* Avoid uber as much as you can and promote other apps. Practice like try to close to where other apps shows busy. Avoid uber neutral order where pick others. Deliver as less as you can uber order. Intentionally sit one or two minutes every time when you do uber order. ### 1/5 — Totally scam *2026-08-23, version 4.580.10001* Scam ### 1/5 — Lots of Bugs *2026-08-23, version 4.580.10001* Every time there is a new update it feels as if the app is having more and more issues. The first bug is when I drop off an order, the map doesn’t update. My icon on the map stays at the place i dropped the order off doesn’t move with me, i have to close and open the app again. The other bug is when I navigate the app like going to trip history and etc, the bottom drawer where the customer name and etc is freezes. Usually it comes up animated but it doesn’t and i can’t confirm or swipe. I have to close and open the app. These just be fixed immediately. I was hoping these to be addressed in the bug fixes but it hasn’t been for a while ### 1/5 — uber is a scam *2026-08-23, version 4.580.10001* they use drivers until they find one minor thing wrong with them and discard them like yesterdays news. how many active drivers out there have moving violations on their records and are still driving? ### 1/5 — Bbb *2026-08-23, version 4.580.10001* This app it’s scam rider and drivers to ### 1/5 — trash *2026-08-23, version 4.580.10001* Trash ### 1/5 — Recording without consent *2026-08-23, version 4.580.10001* As of today delivery-only drivers had their cameras turned on mid-delivery, and uber began recording. There was no notification that this had begun if you weren’t looking for it. Customers at their homes with an expectation of privacy were recorded without consent. Support claimed that there was a toggle to turn off recording; my experience is that the toggle said off, it said recording would be resumed with my next delivery, which is frustrating enough if you have to dig deep in settings every time you accept an order, but it didn’t. The grayed out “preview” button showed my camera still recording, as did the “camera in use” notification spot on my phone. I had to manually cover the camera with post it notes. Finally a note was sent out… reminding drivers that various localities had differing recording regulations and it was on the driver to know those laws (when they didn’t even know they were being recorded?). I support recording uber drives with passengers, because not only is passenger safety paramount, but also recording public spaces is very different than walking up to a persons private home, and recording their property, belongings, possibly inside of their home, security measures, etc. Once my pay is resolved (they also are not showing all of deliveries yesterday - at least one has disappeared from the app when it was there earlier today), I’ll be deleting the app and no longer driving. Which hey, I know they could care less, but maybe privacy-minded customers will care much much more. ### 1/5 — i am nikolay *2026-08-23, version 4.580.10001* don’t worry i am killing you all. you need to calibrate the driver rating system is all fake ### 1/5 — Decepción *2026-08-22, version 4.580.10001* Mala. Son unos estafadores. ### 1/5 — Uber no paga *2026-08-22, version 4.580.10001* Ya no es la empresa que alguna ves fue ## Most praised reviews (10 highest-rated) ### 5/5 — coffee cup *2026-08-23, version 4.580.10001* Uber canceled the coffee cup. What a stupid setting. ### 5/5 — Rate *2026-08-22, version 4.580.10001* Riders ### 5/5 — Small issues *2026-08-22, version 4.580.10001* No doubt uber is one of the best platform to work with but still the app needs lots of improvements specially in the navigation and alert tones. In navigation we have to report about the wrong directions but we should also be allowed to write about the wrong direction secondly the navigation keeps on enlarging and moving in clockwise directions which creates confusions and also it suggests you to make u turns where you are not supposed to for the alert tones option should be there to set your own ### 5/5 — Excellent review *2026-08-22, version 4.580.10001* Very reliable safe transportation ### 5/5 — Backround check *2026-08-22, version 4.580.10001* I am a previous delivery driver that took some months off and I wanted to deliver again, but since I didn’t redo my backround check it became suspended on checkr part. It’s been a month contacting support to issue me a new one but I keep getting the same response it’ll take 1-3 days for backround check team to review the issue. My backround is clean and 100% satisfaction with 0% cancellation account, I hope to deliver again ### 5/5 — Brand new to this. *2026-08-18, version 4.580.10001* I am brand new to this. I just recently escaped a horribly abusive and toxic. Employer and treatments while trying to work as well as escaping a blood sucking slumlord. I was beaten almost to death by an out of state , Illinois detective February 28th while leaving my job at Rico’s in gulf gate Sarasota. Since the attack I’ve suffered nothing but abuse and retaliation from my former employer. I am back in my hometown just trying to eat a living with my unemployable disabilities ### 5/5 — La major *2026-08-17, version 4.580.10001* La major app ### 5/5 — Uber is always on top! *2026-08-16, version 4.579.10000* Uber is always trying - keeping this app secure, safe by updating it as often as possible. It is no small work considering how bad guys be checking out apps vulnerabilities where money is involved. Thanks Uber for keeping it real, tight and secure. 5 Stars ⭐️⭐️⭐️⭐️⭐️ ### 5/5 — كالمازو *2026-08-12, version 4.579.10000* ⭐⭐⭐⭐⭐ I kindly ask the Uber team to review my account and reconsider the decision to deactivate it. I have been working with Uber for more than three years and have completed over 3,500 trips. I have always made every effort to provide passengers with a safe and respectful service while following Uber’s policies. Please review my complete trip history and account record and consider my situation fairly. I value Uber and would sincerely appreciate the opportunity to continue working as a driver. Thank you for your time and consideration. ### 5/5 — I love Driving for *2026-08-12, version 4.579.10000* I really like Driving for Uber I have had some of the most outstanding customers I’ve been driving for Uber ever since 2018 started back after Covid lifted in my experience with the customers are great. We have conversations and I give them What I didn’t get when I was sitting in the backseat. Everything is respectable no disrespect towards me and I showed them the upmost respect. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*