# Uber Pro Card — user reviews

> 68 indexed App Store user reviews of Uber Pro Card by Marqeta, Inc., rated 2.29/5 from 85 ratings.

- Source: https://appshunter.io/ios/app/uber-pro-card/id6748087501/reviews
- App overview in markdown: https://appshunter.io/ios/app/uber-pro-card/id6748087501.md
- Rating breakdown: 5★ 20 · 4★ 2 · 3★ 8 · 2★ 3 · 1★ 44

## Is Uber Pro Card safe?

Uber Pro Card has mixed safety signals based on user ratings. The AppsHunter Safety Score for Uber Pro Card is 50 out of 100. This assessment is based on 85 user ratings, with an App Store average of 2.3 out of 5. Of 77 App Store ratings, 28.6% point to a safe experience, 10.4% suggest some concerns, and 61.0% point to a risky experience.

## Is Uber Pro Card legit?

Uber Pro Card has limited verification signals. The AppsHunter Legitimacy Score for Uber Pro Card is 58 out of 100 points across 7 verification signals from App Store and developer data.

## Newest reviews (17 of 68)

### 2/5 — Auth Flow Issue

*2026-08-16, version 3.2.1*

There is a bug that prevent auth flow login when user tries to login there is an in app browser which opens the auth page. After login with phone number and password the in app can’t detect if the app is installed on the device so recommended App Store download which redirect to App Store for download. As the app is already downloaded user can only open the app from App Store which circles back to the same in app browser auth login without throwing login success opening user account which should close the in app browser page. Same with social auth login. Been trying to login for weeks now can’t login due to this bug.

### 3/5 — Very annoying bug

*2026-07-23, version 3.2.1*

I have had to delete this app and re download it about 10 times in 4 months. It’s extremely useful especially with the apple pay now added but for some reason every so often it glitches. When i go onto the app normally it registers my face ID then logs me in, but sometimes it does this thing where it doesn’t do the face ID part and just says log in, when i type my details in it says incorrect. So then i have to delete and re download the app, i have tried to refresh it, close the app and re open it, iv tried turning my phone off and on but once it gets like this nothing fixes it apart from deleting it. Which then i have to re do security and mobile/email verification. (This is particularly annoying, when im stood in the shop and my card keeps declining, after working all day, and it just won’t load) 
It has inconvenienced me multiple times now to the point of me trying to delete it and go back to paying 50p to withdraw but i can’t do that either.

Please fix this bug as everything else is perfect!

### 3/5 — Not as reliable as it should be

*2026-07-21, version 3.2.1*

I’ve had the app log me out from time to time which can be frustrating, but the main issue is delays in transferring money to a bank account, this is supposed to happen in minutes but is often not the case, in one instance it took about 8 hours. This had nothing to do with my bank.

### 2/5 — Slow transfers

*2026-07-10, version 3.2.1*

They move like s..t on transfers? Why is not instant like all the uk bank apps? Hire somebody and let him to approve transfers! Stop being so greedy!

### 1/5 — Completely Rubbish App

*2026-06-24, version 3.0.5*

No Apple Pay. Bank transfer takes 3-5 working days.

### 1/5 — So bad

*2026-06-15, version 3.0.2*

It was a bad decision to open an account with them. Now I want to close it, but they say that if I close the bank account, they will also close my other account with them. What kind of terms and conditions are these?

### 1/5 — The account works fine but the saving account is a trap.

*2026-06-13, version 3.0.2*

Don’t trust the savings account. If you need your money that you saved there it does not transfer instantly as other banks you will have to wait couple of days to be back on your main account once you transfer it. Totally disappointed.

### 1/5 — Total waste of time!

*2026-06-12, version 3.0.2*

I’ve got my earnings which I cannot withdraw out of this card, it stopped working one day. Transfers take forever, logging in is a nightmare. I’ll be going back to uber wallet. Total scammers

### 1/5 — Uber pro

*2026-06-03, version 2.2.0*

Uber pro app hardly ever works have to login all the time one of the worst apps I’ve ever come across

### 3/5 — Not all bad but there are very frustrating things.

*2026-05-28, version 2.2.0*

Pro’s - I transfer my money out after every order, not sure why I like it. I have had some transactions be delayed a few mins but generally within a minute. It does a job I just plan ahead for incases, eg putting fuel in but not having instant access, I have not been in that position yet but have £20 cash in glovebox incase. 
Con’s - Transfers from savings back to account- takes forever just sits in pending. I thought I would try it but have now decided will just use the withdrawal feature only and keep my savings in my proper bank account. 
I couldn’t allocate the bank account I wanted to the card for withdrawals, it kept coming up with, this bank doesn’t support authorisation. This happened for my Halifax and Monzo accounts. Had to go with an old account I have not used in years. 
Doesn’t support Apple Pay which is how I would actually use the account, I won’t use the card.

### 3/5 — App is slow

*2026-05-23, version 2.2.0*

I feel the developers need to use the app to understand the frustration

Why do I need to receive a text everytime I open the app + FaceID 
WHY does transfers take X amount of time instead of seconds 

Why can I not turn off a notification when I finish a Uber job - the rider app already tells us how much we got paid - also that payment is instent but withdrawal to another account is SLOW! 

And This is just the tip of the iceburgr 
When I send the statement to my account they don't want PDF's they want excel format 😕

### 1/5 — Slow payments

*2026-05-22, version 2.2.0*

Transfers have been excruciatingly slow taking 4+ hours

### 1/5 — Doesn’t work

*2026-05-22, version 2.2.0*

Ii get it might get better in time, but right now it constantly logged me out and won’t log me back in and says there’s something wrong when I try. I have to keep deleting the app re-downloading and setting it up. 

Please fix this app urgently.

### 1/5 — Payments

*2026-05-22, version 2.2.0*

Any transfer won’t be instant anything from 2-8 hours for a simple bank transfer

### 1/5 — Fund transfer took ages to complete

*2026-05-22, version 2.2.0*

When ever i transfer my money to main account it took ages to complete some time i have yo fill up feul and i for card at home then i use to transfer it to main account  but only sadness coming no money 🫩 and i wait for 3 hours out side a petrol pump but didn't get money

### 1/5 — Don’t use it, it’s useless

*2026-05-21, version 2.2.0*

Absolutely Useless, no Apple Pay, takes forever to transfer money, I’m talking about I had to wait 1 hour and 20 mins to do a simple transfer. No point in using! Had me stranded one too many times

### 1/5 — Useless

*2026-05-15, version 2.2.0*

I tried to transfer money in my bank account as I have direct debits set up for different payments but after hours it still shows pending. Now I have to pay fines for the missed dd payments. Can’t talk to someone over the phone now. Avoid at any cost. Will cancel as soon as possible.

## Most critical reviews (10 lowest-rated)

### 1/5 — Withdrawal delay

*2026-08-14, version 3.2.1*

Its been more than a week my withdrawal is stuck and support got no clue whats going on. Avoid !

### 1/5 — Worst customer service on planet

*2026-08-10, version 3.2.1*

The cuatomer service is a joke also for transfers it takes a day or maybe two if you lucky you gonna end up calling them and stay on the phone for half of your life the only useful thing that the. One from your trips gets deposited straight away but good luck trying to transfer it to a different t account

### 1/5 — STAY AWAY

*2026-08-04, version 3.2.1*

Not only is the app utter garbage, constantly asking to create a password and logging me out, but the customer service is even worse. They can’t understand what you’re telling them and then talk back to you like you’re the slow one, put you on mute and then hang up. Stay away from this like the black plague as many have said.

### 1/5 — Pointless. Can't create account or login.

*2026-07-26, version 3.2.1*

I just tried to register. Enter my details, confirm everything, I approve access to my Uber account, then the app takes me to the page to login. Ok... I start again to login.... again redirected back to login page.

Can I get support with this of course.... all I have to do is login. Not wasting a minute more on this. Deleted.

### 1/5 — Worst service

*2026-07-15, version 3.2.1*

Transfers can take hours, not one, not two, many hours. Just another silly service from Uber

### 1/5 — Useless

*2026-07-12, version 3.2.1*

I am honestly saying its a useless app base bank. Its all the time stopped working. And they don’t have immediate customer support. Its a big hassle.

### 1/5 — Incompetent thieves

*2026-07-12, version 3.2.1*

The App is flawed. No transfer. Customer service non existant.

### 1/5 — Can’t login

*2026-07-02, version 3.0.6*

Login doesn’t work. tried google and mobile number. it comes to front page after verify.

### 1/5 — Please don’t use it

*2026-07-01, version 3.0.6*

I wouldn’t recommend this app. It’s extremely slow. I made a bank transfer, and it’s now the third day, but the transfer is still pending and I haven’t received my money yet. Thankfully, I only tested it with a small amount. If it had been a larger transfer, it could have caused a serious problem. Very disappointing experience

### 1/5 — Don’t download !

*2026-06-29, version 3.0.6*

Transaction take days and days. Don’t download!

## Most praised reviews (10 highest-rated)

### 5/5 — The Uber Pro Card app is great overall

*2026-08-17, version 3.2.1*

easy to use, clear, and helpful for managing earnings and payments. However, I do not receive any confirmation notification when I pay my personal credit card using the card. It would be very useful to get an instant payment confirmation or transaction alert for better tracking and peace of mind.

### 5/5 — Since the update with Apple wallet 10/10

*2026-07-04, version 3.0.6*

Love the app since they have updated

### 5/5 — Apple Pay…..FINALLY

*2026-06-30, version 3.0.6*

The Uber Pro Card is literally perfect and makes life so much easier for us drivers
And the only problem was that it doesn’t support Apple Pay but now It’s complete

### 5/5 — Started with some glitches, now all good.

*2026-05-15, version 2.2.0*

Few issues at the beginning but all good now.

### 5/5 — Good

*2026-04-21*

Even if i am very, very disappointed on how uber pays lately, i have to be honest and say that this it s a very good ideea. I saw you have a sortcode an account number, so basically a bank. Hope you can offer us some barrow options and funds can be payed by what we drive on Uber app. That will be Next Level! For the moment you have a 5 star😁

### 5/5 — Instant access

*2026-04-09, version 2.1.1*

The Uber Pro Card has been one of the best services so far from Uber because you get your money instantly without getting charged and you can transfer it to any bank account. But the one downside is that it is not available for Apple Pay hopefully in the future.

### 5/5 — Apple wallet

*2026-03-29, version 2.1.1*

Any news on when we can add it to the Apple wallet, no one carry’s a card around these days.

### 5/5 — Add to Apple Pay wallet

*2026-03-19, version 2.1.0*

Need update so people can use by Apple Pay

### 5/5 — Apple Pay

*2026-03-16, version 1.2.1*

Please add Apple Pay!we are in 2026 now no one not using physical card!

### 5/5 — Instant payment

*2026-03-13*

I will be very honest it is very useful. you get instant payment as soon as you complete the trip. You can transfer money without getting charged. The only negative point is there’s no Apple Pay, but I think this will happen in the future. I hope Uber Pro Card will lend money with zero interest in the future for drivers who have Five stars.🤑🤩

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-24.*
