# UBS Access – secure login — For e-banking & Mobile Banking

> Secure login and transaction confirmation for UBS digital banking. (iPhone/iPad app by UBS AG.)

- Source: https://appshunter.io/ios/app/ubs-access-secure-login/id1121666286 (this page in markdown: same URL + `.md`)
- Developer: [UBS AG](https://appshunter.io/developer/369153318)
- Category: Finance
- Price: Free
- Rating: 4.79/5 from 1,460 App Store ratings · 226 written reviews indexed
- Age rating: 4+
- Requires: iOS 18.6 · 53 MB
- Languages: French (France), German (Germany), American English, Chinese (Simplified, China), Chinese (Traditional, Taiwan), European Spanish, Italian, Japanese, European Portuguese
- Released: 2016-11-01
- Data updated: 2026-09-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ubs-access-secure-login/id1121666286/reviews.md

## What is UBS Access?

With the UBS Access App you can log in to E-Eanking and the Mobile Banking App easily and securely. The UBS Access App also allows you to confirm new payees and online purchases made using credit or prepaid card, and it informs you about security-related events. 
1.	Log in easily to Digital Banking
-	E-Banking: Open the login page, scan the QR code with the Access App, enter your PIN or use biometrics and you’ll be immediately and securely  logged in to E-Banking. 
-	Mobile Banking: Launch the Mobile Banking App and select “Access App” as the login method. Afterwards, you can easily and securely log in using a PIN or biometrics.   
2.	Approve online payments securely
-	When you make online payments by credit or prepaid card, you will receive a push notification and can simply confirm the payment. 
-	The highest standards in security reduce the risk of fraud. 
3.	Confirm new payees 
-	Unblock the Access App with a PIN or using biometrics, check payees and approve payments.
4.	Receive security messages
-	Receive information concerning security-related events such as changes to your security settings or contact details.
Using the UBS Access App is this secure: 
-	A PIN of your choice protects the Access App – even if you lose your smartphone. 
-	The Access App always checks the security of your smartphone before you log in to Digital Banking.
-	The security code for the login is calculated automatically and transferred directly to UBS. Data transmission is protected by multi-level security.
-	The Access App is always up-to-date and offers optimum protection.
-	Set up biometrics to log in more easily and to confirm new payees.
UBS Switzerland AG and other non-US affiliated companies of UBS Group AG only make the use of the UBS Access App (“App”) available to existing clients of UBS Switzerland AG and of other non-US affiliated companies of UBS Group AG. Other persons are not permitted to use the App. The App is not intended for US persons nor persons domiciled in Australia. The provision of the App for download in the Apple App Store does not constitute a solicitation, offer or recommendation to enter into any transaction, nor is it to be understood as a solicitation or offer to establish a client relationship between the person who downloads the App and UBS Switzerland AG or other non-US affiliated companies of UBS Group AG.
Requirements:
Banking relationship at UBS Switzerland AG, UBS Europe SE (Germany, Italy) or UBS AG (Hong Kong, Singapore) with Digital Banking contract: For activation, you will need a mobile number stored in Digital Banking for security messages. Enter this mobile number in the profile of your Mobile Banking App: Tap on your name and go to "Phone". You can also do this in E-Banking via your profile: In "My contact details" click on the pencil symbol and then "Phone numbers". Please enter your phone number without the initial 0 and modify the country code if you do not have a Swiss mobile number.
Banking relationship at UBS Europe SE (UK, France, Monaco or Luxembourg): For activation, you will need a saved mobile number. Please contact your client advisor to set this up.
Banking relationship at UBS Europe SE (Jersey) with a "Digital Banking" contract: For activation, you will need an Access Card with card reader or an Access Card Display. 
The range of functions may differ depending on the country. 
We hope you will enjoy using the UBS Access App. We look forward to receiving your feedback and your rating in the Apple App Store.

## Key features

- Secure login to E-Banking and Mobile Banking
- Confirm online payments and new payees
- Receive security-related event notifications
- PIN and biometric authentication
- Smartphone security checks
- Multi-level data transmission protection

## What do users think of UBS Access?

Overall sentiment: positive

**Pros**

- 🚀 Easy and convenient
- 🔒 Secure login
- 👍 Intuitive and user-friendly
- 💡 Innovative features
- 👍 Reliable and stable

**Cons**

- 🐛 Bugs and crashes
- 🔒 Overly complicated setup
- 👎 Slow and unresponsive
- 🔒 Restrictive security measures

**Commonly reported bugs**

- Login issues after device change
- QR code scanning problems
- Incompatibility with certain iOS versions
- Unexpected app crashes

**Most requested features**

- Fingerprint/Face ID support
- Offline mode functionality
- Improved transaction history
- Compatibility with older devices

## Recent user reviews (10 of 226)

All indexed reviews: https://appshunter.io/ios/app/ubs-access-secure-login/id1121666286/reviews.md

### 5/5 — Mon application et mon compte sont totalement bloqués maintenant !

*2026-09-10*

Votre passage à la nouvelle génération de sécurité est complètement manqué !

### 5/5 — BANKING

*2026-06-20, version 8.4.0*

Straight to the point process

### 5/5 — Super schnell und einfah

*2025-12-21*

top!

**Developer response:** Guten Tag. Vielen Dank für die positive Bewertung ⭐. Wir freuen uns sehr, dass Ihnen die App gefällt 😊. Liebe Grüsse, Ihr UBS Team.

### 5/5 — Change of phone

*2025-11-15, version 7.9.1*

I have to change my phone and it’s a breeze. Amazing

### 5/5 — So easy to set up

*2025-10-15, version 7.9.1*

Great experience in transferring between the phones.

### 5/5 — App

*2025-10-11, version 7.9.1*

Sehr einfach, selbsterklärend, optisch sehr Kundenfreundlich

### 1/5 — Absolute junk

*2025-10-10, version 7.9.1*

I had previously registered for this app on another phone. I was asked to reregister when I changed phone, which meant waiting 5 days for a PIN to arrive by post. When it finally arrived, I completed the registration process, only to be met by an error page. I tried again. This time after completing the registration process I was sent back to the opening screen and prompted to register again. I tried several time more with the same results. After the fifth time I was told the PIN was no longer valid and I needed to apply for another and wait for it to arrive by post. A complete shambles. What antediluvians run this company?

Edit: the contact number provided by the developer doesn’t work either

### 1/5 — Ne fonctionne pas sous iOS 26

*2025-10-07, version 7.9.1*

L’application detecte un faux positif et me dit que mon téléphone est jailbreaké alors que non.

Je ne peux donc plus valider de paiements en ligne…
Merci de faire le nécessaire

### 2/5 — Problème de mise à jour

*2025-09-27*

Je n’ai pas accès à mes comptes depuis 2 jours car j’ai besoin d’une mise a jour de cette application et elle n’est pas disponible. En espérant que ça fonctionnera rapidement. Car en général ça fonctionne bien.

**Developer response:** Bonjour. Merci beaucoup pour votre note. Si vous avez des doutes ou des problèmes, veuillez appeler nos spécialistes de l'assistance au +41 848 848 061 afin qu’ils puissent vous aider 👷.  Avec nos meilleures salutations, votre équipe UBS.

### 5/5 — TOP

*2025-08-13, version 7.7.2*

Tout fonctionne parfaitement

## Frequently asked questions about UBS Access

### What does the UBS Access App do?

The UBS Access App allows you to log in securely and easily to UBS E-Banking and the Mobile Banking App. It also enables you to confirm new payees and online purchases made with credit or prepaid cards, and it keeps you informed about security-related events concerning your accounts.

### How does the app enhance security?

The app employs a PIN of your choice and biometric authentication for access, even if your smartphone is lost. It performs security checks on your smartphone before logging into digital banking and uses automatically calculated security codes with multi-level protected data transmission.

### Is the UBS Access App free to use?

Yes, the UBS Access App is free to download and use for eligible UBS clients. The provided data indicates no in-app purchases or advertisements, suggesting it is a complimentary service for account holders.

### Who can use the UBS Access App?

The app is exclusively for existing clients of UBS Switzerland AG and other non-US affiliated companies of UBS Group AG. It is not intended for US persons or individuals domiciled in Australia. A banking relationship with specific UBS entities and a Digital Banking contract are required for activation.

### What are the requirements to activate the app?

To activate the app, you need a banking relationship with UBS Switzerland AG, UBS Europe SE (Germany, Italy), or UBS AG (Hong Kong, Singapore) and a Digital Banking contract. You will also need a mobile number stored in Digital Banking for security messages, which can be updated in your Mobile Banking App or E-Banking profile.

## Version history (last 5 releases)

### 26.7.3 — 2026-09-10

Small improvements and bug fixes. Your digital security is very important to us. Therefore, we will soon only support iOS versions 18 and above.

### 26.7.2 — 2026-07-24

Small improvements and bug fixes. Your digital security is very important to us. Therefore, we will soon only support iOS versions 18 and above.

### 26.7.1 — 2026-07-17

Small improvements and bug fixes. Your digital security is very important to us. Therefore, we will soon only support iOS versions 18 and above.

### 26.7.0 — 2026-07-15

Small improvements and bug fixes. Your digital security is very important to us. Therefore, we will soon only support iOS versions 18 and above.

### 8.4.0 — 2026-04-15

Small improvements and bug fixes. Your digital security is very important to us. Therefore, we will soon only support iOS versions 17 and above.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*