# UBS MobilePass — user reviews

> 9 indexed App Store user reviews of UBS MobilePass by UBS AG, rated 2.90/5 from 26 ratings.

- Source: https://appshunter.io/ios/app/ubs-mobilepass/id1497334951/reviews
- App overview in markdown: https://appshunter.io/ios/app/ubs-mobilepass/id1497334951.md
- Rating breakdown: 5★ 10 · 4★ 1 · 3★ 2 · 2★ 3 · 1★ 10

## Most critical reviews (9 lowest-rated)

### 1/5 — Invalid link to privacy policy

*2023-06-01, version 1.0.16*

I cannot use app without reading the privacy policy first.

### 1/5 — Unreliable

*2020-09-27, version 1.0.6*

It corrupts and it needs to be deleted and reinstalled all the time. I'm on my 3rd cycle now in 3 months

### 1/5 — UI 101

*2020-07-27*

this apps works horribly. the workflow is wrong and buttons are not buttons!!

### 3/5 — Bad interface

*2024-07-02, version 2.1*

It works at correct distance but could be improved if it had autofocus or at the very least tap to focus when scanning the qr code. Quitting the app with a button is also poor form

### 4/5 — Works well

*2025-05-23, version 2.1*

Works quite well, sometimes I get error and have to restart app

### 5/5 — Fit for the need

*2024-04-10, version 2.1*

Works well

### 5/5 — Good app that does its job perfectly

*2023-10-08, version 1.0.19*

It just works without collecting data on you.

### 5/5 — Quicker than a card

*2021-07-14, version 1.0.8*

Haven’t had any problems with this app. It’s quick and reliable - thanks !

### 5/5 — Works for me

*2020-05-08*

Based on the requirements, which is Chrome, updated UBS MobilePass, and Vouch Keys, it has worked for me. When you first start, one must register with their Vouch keys. Call the Service Desk if you have issues. In my experience, it was easy. Once the registration is complete, the login process is just a click here and there on my mobile phone. No need for passwords! I LOVE IT!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*