# UC-One Carrier Connect — For all BroadCloud markets

> Business messaging and calling app with corporate directory access. (iPhone/iPad app by BroadSoft Adaption.)

- Source: https://appshunter.io/ios/app/uc-one-carrier-connect/id1220542393 (this page in markdown: same URL + `.md`)
- Developer: [BroadSoft Adaption](https://appshunter.io/developer/901538518)
- Category: Business, Productivity
- Price: Free
- Rating: 1.80/5 from 11 App Store ratings · 13 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 58 MB
- Languages: American English, Dutch, Canadian French, German (Germany), Italian, Japanese, Korean, European Portuguese, Chinese (Simplified, China), Mexican Spanish
- Released: 2017-04-19
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/uc-one-carrier-connect/id1220542393/reviews.md

## What is UC?

UC-One Carrier Connect is a business messaging app that enables users to have business chat conversations and make calls using the native dialer with their business identity.

Users can also search corporate directories, manage basic call settings, view call history, and one-tap dial into My Room.

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Note: UC-One Carrier Connect will only work when provisioned by your service provider. Please contact your service provider for details.
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## Key features

- Business chat conversations
- Calls using native dialer
- Corporate directory search
- Call history
- Manage call settings
- One-tap dial into My Room

## Recent user reviews (10 of 13)

All indexed reviews: https://appshunter.io/ios/app/uc-one-carrier-connect/id1220542393/reviews.md

### 1/5 — Terrible app, logs you out then won’t allow password

*2024-01-30*

This is supposed to be a phone app, really simple and basic stuff and yet somehow the app makes everything difficult and complicated. 

For instance, I miss a call from someone calling via the app. I click to call them back, but I’ve been logged out. Why have I been logged out? No idea, I clicked the save my password but it has logged me out anyway. I find the password, which of course has to be secure in this day and age, it’s stored in a secure password manager, I copy it, but the app specifically won’t allow you to paste a password in Why have they done this? Again making things difficult for what should be a very simple app. 

I’m out and about, so I don’t have a piece of paper to write the password down so I can then re-type it into the app. Eventually I just send an email to that person asking them to call me. This app is app seems to go out of its way to make life harder. I wish I could change but I’m stuck with it as long as we use the phone service. We won’t be renewing when the contract is up.

### 1/5 — Terrible

*2023-04-26, version 3.9.35*

Started crashing in the last week so you can’t even make calls.

### 2/5 — This app is functional, not intuitive

*2022-09-01*

While this app works better then their Windows software. It’s far from good. The interface has no polish and the settings in a lot of cases don’t make any sense to the user so you end up doing the guess and check method to figure out what they are actually changing.

### 1/5 — The worst app ever

*2022-03-28*

App crashes constantly, no way to check voice mail. ALWAYS gives you some kind of error.

### 1/5 — Painful

*2021-11-21, version 3.9.25*

Painful to use glitches out all the time

### 1/5 — Not user friendly

*2021-03-25, version 3.9.18*

App keeps logging me out, then Won’t allow log in, frustrating to use, sold as the easiest thing since sliced bread... absolultey not!

### 1/5 — Rubbish

*2021-02-25, version 3.9.18*

The previous app worked perfectly, well it did once I trawled through the AppStore to find the correct one.  Then we received an email about the new app.  

It won’t accept my password despite the desktop app working fine.  

The company is a disgrace, even the support link on there emails takes you to a company which isn’t even them.

### 1/5 — Rubbish

*2021-02-21, version 3.9.18*

Absolutely rubbish provider waste of money. Do not subscribe to them go with another. System automatically logs you out that the password is not valid you have to contact the team to get it reset if you’re a business owner you will lose a lot of money using this service provider.And if there’s an emergency on the weekend you cannot use them as on Saturdays they close at 2 pm and on Sunday they completely closed. Absolutely regret using this but now I have to get all business cards changed and let all my suppliers know of a different number when I go with a different supplier waste of time waste of money.

### 3/5 — URGENT IMPORTANT SMS option needs to back please

*2020-09-25, version 3.9.13*

In previous orange version we have the option to send SMS to miss calls. But in this new version it’s not there. Can you please developers bring SMS option back to this new version so that customer can be contacted via SMS , it will save businesses their a lot of times. Rest new app is good though. Thankyou

### 1/5 — Keeps Freezing

*2020-09-03, version 3.9.13*

Good idea but needs fixing. App keeps crashing and doesn’t sync well with the handset.

## Frequently asked questions about UC

### How do I set up UC-One Carrier Connect?

UC-One Carrier Connect requires provisioning by your service provider. Please contact your service provider directly for setup details and to ensure compatibility.

### What devices does UC-One Carrier Connect support?

UC-One Carrier Connect is available for iPhone, iPad, and iPod devices.

### Is UC-One Carrier Connect free to use?

Yes, UC-One Carrier Connect is offered for free. There are no in-app purchases or advertisements associated with this application.

### How often is UC-One Carrier Connect updated?

The latest version is 3.9.49, and the app was last updated on February 4, 2025. Updates are released periodically to improve functionality and address any issues.

### What is the age rating for UC-One Carrier Connect?

UC-One Carrier Connect has an age rating of 4+. This indicates it is suitable for users of all ages, with no content restrictions.

### What are the main benefits of using UC-One Carrier Connect for business?

It allows users to maintain their business identity during calls and chats, search corporate directories easily, and manage basic call settings, streamlining business communication.

### What is the user sentiment for UC-One Carrier Connect?

Based on 11 ratings, UC-One Carrier Connect has an average rating of 1.8 stars. This suggests that users have had a mixed to negative experience with the application.

## Version history (last 5 releases)

### 3.9.49 — 2025-02-04

New sdk update and improvement.

### 3.9.47 — 2024-04-02

Minor improvements

### 3.9.45 — 2024-03-06

Bug fixes and improvements.

### 3.9.43 — 2023-11-27

bug fixes and improvements.

### IOS App 3.9.41 — 2023-10-11

Bug fixes and improvements.

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## Related topics

[broadsoft adaption](https://appshunter.io/ios/topics/broadsoft-adaption) · [uc1 connect](https://appshunter.io/ios/topics/uc1-connect)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*
