# Ucam Dashcam — user reviews > 73 indexed App Store user reviews of Ucam Dashcam by 军 申, rated 1.72/5 from 155 ratings. - Source: https://appshunter.io/ios/app/ucam-dashcam/id1453830459/reviews - App overview in markdown: https://appshunter.io/ios/app/ucam-dashcam/id1453830459.md - Rating breakdown: 5★ 14 · 4★ 9 · 3★ 8 · 2★ 12 · 1★ 112 ## What do users think of Ucam Dashcam? Overall sentiment: negative **Pros** - 📷 Good camera hardware quality and picture/video clarity - 🎤 Clear microphone recording capability - 💰 Affordable dash cam product - ✅ Simple setup process when followed correctly - 💾 Reliable video storage on device **Cons** - 🐛 App crashes frequently and unexpectedly - ❌ App fails to open or launch - 🔌 WiFi connection issues and instability - ⏱️ Extremely slow video download speeds - 📱 Poor iOS/iPhone compatibility - 🖥️ Black screen on live view feature - 💬 Confusing user interface and poor documentation - 🚫 Inability to save or share videos from app - 🔄 Requires constant app reinstallation to reconnect - 📵 WiFi doesn't auto-reconnect after leaving vehicle - ⚠️ Lack of customer support - 🎬 Restrictive video editor with 30-second limit **Commonly reported bugs** - App crashes when downloading videos - App crashes when saving or sharing videos - Force close on app launch - Black screen during live view - Video download stops at 80% and crashes - App disconnects and requires WiFi reconnection - Slow or failed video transfers - Action frequency throttling error messages - Incompatibility with iPhone 12, 13, and newer models - App crashes after firmware updates - Videos not appearing in phone album after download - Connection failures despite correct setup **Most requested features** - Auto-reconnect WiFi functionality - Lock/protect videos from app interface - Improved video editor without time restrictions - Live view functionality that actually works - Better English documentation and instructions - Improved app performance on iOS devices - Direct video saving without editor requirement ## Newest reviews (18 of 73) ### 1/5 — Terrible! *2023-03-10, version 1.8.17* Can’t even open the app anymore! Fraud! Got the camera as a gift for Christmas and can’t even see footage! Despicable and absolutely fraud. ### 1/5 — Horrendous *2023-03-09, version 1.8.17* This app doesn’t even work ### 1/5 — App crashes entirely too much *2023-03-02, version 1.8.17* This app is almost unusable due to the extreme crashing ### 1/5 — Terrible app *2023-02-27, version 1.8.17* Good luck getting the app to open even on a recent phone (iPhone 13) and it takes forever for video to transfer ### 1/5 — App is the worst *2023-02-25, version 1.8.17* I got the videos but never can get it out from the app:) . Like what is the point of getting this camera?! And it works only once or twice and took you forever to get the video out . Don’t buy. ### 1/5 — App crashes 99.% of the time *2023-02-17, version 1.8.17* If your lucky and I mean really really lucky when the app doesn’t crash “ every full moon” forget about pulling any video over to your phone, a 30 second clip of any video takes about an hour, most times it get to about 80% and crashes forcing you to rinse and repeat. You have to delete and reinstall the app every time you want to connect back to the camera, no support at all so your completely on your own, your better off getting a Walmart disposable camera and snapping photos as you drive, DO NOT GET THIS DASH CAM, you’ve been warned ### 1/5 — Doesn’t work anymore *2023-02-15, version 1.8.17* What’s going on? The app shuts down as soon as I open it. Am I seriously going to have to use my computer to download videos?! ### 2/5 — App Keeps Crashing *2023-02-15, version 1.8.17* It crashes every few seconds making it unusable. ### 1/5 — Never works *2023-02-15, version 1.8.17* Absolutely terrible. Always crashes and can’t get into app. Takes forever to download your videos too ### 1/5 — Never works, keeps force closing!!!! *2023-02-13, version 1.8.17* Keeps force closing, have to delete the app and then redownload and sometimes that doesn’t even work, complete piece of crap ### 1/5 — If Ucam don’t work *2023-02-12, version 1.8.17* If your Ucam was tied to your redtiger dash cam you need to use the redtiger app. When I bought my first dash cam the instructions said to download Ucam. Later I bought a 3 rd cam, last week, and that’s when I noticed the app changed. Same camera and everything but the app has changed. I don’t think redtiger had an app back then, now they do. It even works on my 2 older camera. ### 1/5 — Crashes *2023-01-25, version 1.8.17* App used to work fine, now it won’t even open and crashes a lot. ### 1/5 — fix ur dam app *2023-01-25, version 1.8.17* nothing works anymore and i need to check footage for insurance. awful app. ### 1/5 — App does not work *2023-01-19, version 1.8.17* Can’t even access dash cam recording making the whole thing useless ### 1/5 — Nothing but problems *2023-01-10, version 1.8.17* I can’t even open the app now without it crashing. Completely useless now. I can’t download the videos I need because of this. ### 2/5 — App don’t work *2023-01-03, version 1.8.17* For some reason, my app don’t work anymore. I deleted reinstalled, It still don’t work. ### 1/5 — App isn’t loading *2022-12-30, version 1.8.17* App doesn’t work anymore. Also when it worked the app would crash while I try to save video through WiFi ### 1/5 — New update broke app *2022-12-03, version 1.8.17* Dash cam crashes and restarts every time when viewing files from app and attempting to play back ## Most critical reviews (10 lowest-rated) ### 1/5 — There’s a new app instead of this one *2024-11-28, version 1.9.0* The app is called Redtiger. ### 1/5 — Absolute garbage *2024-04-29, version 1.9.0* This company is a disgrace, ZERO support. DONT BUY THIS CAMERA!!!! ### 1/5 — Junk *2024-02-11, version 1.9.0* I have two of them less than a year and a half. They’re both broken they don’t work anymore they keep turning on and off I tried everything to fix them and it’s nothing what they say. ### 1/5 — This app is absolutely useless... *2024-01-14, version 1.9.0* I have to agree that this app really blows. Andonstar recommends this app to use with their wifi microscope. I thought it was their app and when they were blaming the app for their microscope shortfalls, that they were blaming themselves. They had no business releasing a dependant product with this kind of horrible software support. Wow! Bad... ### 1/5 — ucam *2023-12-15, version 1.8.19* i dont know why is not working so well anymore. before it work so fast now i dont understand anymore ### 1/5 — Return your camera if it uses this app *2023-11-15, version 1.8.19* This app is terrible. It doesn’t do anything. You guys have made my camera essentially useless sonce I can’t see any of the videos using this app. Every time I go to click on anything it keeps telling me “this action is too frequent”. I have literally deleted and reinstalled the app several times and it does not let me do anything. Useless. ### 1/5 — Very bad app *2023-05-18, version 1.8.19* The app for this product is horrific. ### 1/5 — App crashes. What’s the point then? *2023-03-23, version 1.8.17* The app keeps on crashing. I needed to log in to show a police officer what happened to me and I was not able to. This is ridiculous. What’s the point then? ### 1/5 — Important! Download the new app RedTiger *2023-03-22, version 1.8.17* Hey guys, I’ve been having sooooo much trouble with this app that I came to read reviews to find suggestions on how to stop it from crashing. Someone just posted in the comments that there is a new app for our dash cam’s called RedTiger. My dash cam is a couple of years old and the RedTiger app worked on it just fine. The new app is also more user friendly. I just downloaded it and it works so much better than Ucam. I wish I knew about this sooner! Download it, hook up the Wi-Fi between your cam and phone, and Badda-bing, Badda-boom. Just wanted to let people know so that you don’t keep looking for answers. I have deleted Ucam from my phone and won’t be going back to that app. ### 1/5 — App doesn’t open *2023-03-17, version 1.8.17* I don’t even care about the long download wait times at this point, but the app isn’t even opening now. If you need to download a vid while you’re out on the road you’re pretty much toast, can only do it through the computer. What a waste. ## Most praised reviews (10 highest-rated) ### 5/5 — The best Dash Cam ever *2022-11-30, version 1.8.14* I just need help with one thing I forgot the password a I need help how to reset the device ### 5/5 — Perfect *2022-08-30, version 1.8.13* Works perfectly for me. Saving, live or downloading it's just working! ### 5/5 — Finally connected! *2022-05-08, version 1.8.0* Once I finally reread page 26 for like the 3rd time I figured it out! Go into WiFi on you phone and connect to the WiFi on the camera you just turned on! Amazing I’m connected and ready to go! ### 5/5 — Great app *2022-02-08, version 1.7.8* This was very easy to set up, I read the reviews and was going to return the cam for something with better reviews but I set it up anyway and everything worked perfect, the only thing is that you have to turn on wifi whenever you want to use it, other then that everything works fine, also I kept factory defaults as recommended, I’m no computer tech so the directions worked best for me. ### 4/5 — Simple to use *2023-02-21, version 1.8.17* Currently this app doesn’t seem to want to open… when it does it works fine… not sure why people are referencing editors to make this work, the content can be saved directly to your smart device and shared in all the conventional ways or remove the memory card and plug it in to your laptop. ### 4/5 — Great *2022-11-17, version 1.8.14* I’ve had this camera for a few months now and it has worked wonderfully. I’m here in Colombia and everyone drives CRAZY, so having this camera has helped. Great picture and quality, great microphone can hear when I put my turn signal on (no music on of course) which helped me tremendously in a small accident where the other party involved said I didn’t have my signal on. It gets hot here in Colombia and it’s been able to withstand all of it. Only reason i didn’t give it 5 stars is connecting to the app. It’ll kick me out and also tell me to connect when I’m already connected. And it seems to take forever to get the video up to watch it. Other then that, this camera has been amazing. ### 4/5 — Working fine for me. *2022-04-19, version 1.8.0* I don’t know why this app has such low reviews? It’s a little buggy but no more than any other high end apps I use. How to use could give better descriptions. Thanks again for a very good free app. ### 4/5 — How to fix buffer *2021-10-15, version 1.5.9* When I first tried to connect to the webcam all I got was a black screen buffer but fixed it by turning off the cellular setting in the app. Hope this helps. ### 3/5 — Indeed of better updates *2022-10-24, version 1.8.14* Wish I could locked a video from the app while I use my phone instead of the dash cam. ### 3/5 — Straightforward but flawed *2022-07-10, version 1.8.11* Simple, does the job for almost everything… except saving videos out from the app! To save a video you have to run it though a completely pointless ‘editor’ which has a maximum time of 30s! Not ideal when the camera records in 60s chunks! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-17.*