# UCB One — user reviews > 173 indexed App Store user reviews of UCB One by United Commercial Bank Limited, rated 3.55/5 from 365 ratings. - Source: https://appshunter.io/ios/app/ucb-one/id1424329574/reviews - App overview in markdown: https://appshunter.io/ios/app/ucb-one/id1424329574.md - Rating breakdown: 5★ 155 · 4★ 23 · 3★ 23 · 2★ 14 · 1★ 55 ## What do users think of UCB One? Overall sentiment: negative **Pros** - 👍 User-friendly - 🚀 Good functionality - 🔒 Secure banking **Cons** - 🐛 Crashes and bugs - 🕰️ Slow performance - 📱 Poor UI/UX design - 🔑 Lack of biometric login - 🔄 Frequent login issues **Commonly reported bugs** - Inability to add beneficiaries - Credit card payment feature not working - Dashboard and card details crashing - Frequent server connection issues **Most requested features** - Add biometric login (Face ID, Touch ID) - Improve UI/UX design - Enhance transaction history and statements - Add support for international transactions - Implement DPS/FDR management features ## Newest reviews (11 of 173) ### 2/5 — Disgusting *2026-06-26, version 3.0.3* I have never used this kind of useless app ever in my life. With so many bugs emergency transactions are now impossible. Trying buying app from third party instead of building by yourself. ### 2/5 — Add EMI Details *2026-06-15, version 3.0.3* Please Add EMI details on your app, it’s very helpful for us ### 3/5 — FDR Auto Renewal *2026-05-24, version 3.0.3* The app needs major improvement in FD management. The FDR auto renewal option is set to “YES” by default, and there is no option in the iOS app to turn it off. Users should have full control over whether they want to renew their FD or not. Another big issue is that the FD closing option is completely missing from the app. Basic features like disabling auto renewal and closing an FD should be easily accessible in mobile banking apps. Very disappointing experience on iOS due to the lack of these essential features. ### 2/5 — Dark mode? *2026-05-08, version 3.0.3* Why this app in 2026 doesn’t even have a dark mode? I mean how come? Please make animations more smooth as app is nice but slower animation doesn’t match the vibe exactly ### 4/5 — Mini statement *2026-05-02, version 3.0.2* Mini statement is hard to discover on new UCB one app. You have to click on the account number at the home screen. Also the statement doesn’t update on holidays, leading to confusion about transactions during weekends if a transaction was made at the weekend, it should update daily. ### 4/5 — Credit card statement option *2026-04-27, version 3.0.2* In the card section when you click on the card, the statement whether billed or unbilled is going on and off. Fix this plz ### 2/5 — Good app but bad execution *2026-04-21, version 3.0.1* New app is good but my previous transfer beneficiary list is gone! Old data has not been migrated to new app! ### 2/5 — দূর্বল performance *2026-04-19, version 3.0.1* আমি একজন 16 pro max user এখানে কোনো এপ্স স্ল কাজ করে চোখে পরে নাই কিন্তু ucb one apps তা আমাকে খুবই হতাশ করেছে। নতুন আপডেট এর মাধ্যমে ভিতরের পরিচালনা আগের থেকে সহজ হলেও এর দূর্বল performance কোনো ভাবেই মেনে নেওয়া যায় না। এক সেক্ট থেকে আরেক সেক্টর কিংবা টাকা লেনদেন লোডিং হতে অনেক সময় লেগে যায় আশা করি খুব শীগ্রই নতুন আপডে এর মাধ্যমে এ সমস্যার সমাধান হবে। ### 1/5 — Unnecessarily complex *2026-04-17, version 3.0.1* Can’t even check account balance without inadvertently opening up the mini statement. Why is it automatically hidden? That’s the whole point of a banking app… ### 1/5 — previous version is much better than new versversion *2026-04-17, version 3.0.1* Previous App was good. new App dose not show any sonchoypotro balance. also not Biometric or FaceID system is not available in new app. ### 1/5 — Confusing UX & Missing Data *2026-04-17, version 3.0.1* After switching from unet to UCB One, I can’t find my saved beneficiary cards, and transaction history (past and incoming) is missing. Overall, the UX feels confusing and less intuitive than before. ## Most critical reviews (10 lowest-rated) ### 1/5 — Otp not come during transfer *2026-07-09, version 3.0.4* Faltu apps. Otp ashena. baje ### 1/5 — The worst banking app *2026-05-20, version 3.0.3* Rather previous app was better. This is the worst app I use. ### 1/5 — Very bad experience *2026-05-09, version 3.0.3* Faltu app ### 1/5 — USD credit payment issue *2026-05-07, version 3.0.2* Rubbish app. When I try to pay my USD credit card bill, it is paid in BDT instead of USD. I.e. if I try to pay 35 USD bill it is paid 35 BDT instead of USD. Such a garbage app. ### 1/5 — Add supoort for ios 15 and later *2026-05-03, version 3.0.2* There are lots of user who use ios 15. on older phones. Other banks support all of them. Please add support for ios 15 or earlier version All apps of banks except yours work on older IoS versions .. what the issue with you guys??? ### 1/5 — Ruined The Service *2026-04-26, version 3.0.2* It used to be a brilliant app but now i can't even get my T-Pin ready as apparently even after giving the otp it doesn’t verify. ### 1/5 — FIX THIS BUG *2026-04-26, version 3.0.2* I can’t register in this app. I have all valid information but still can’t register my account. What should i do? ### 1/5 — Worst *2026-04-24, version 3.0.2* Worst Experience ### 1/5 — Apps Not starting *2026-04-17, version 3.0.1* The apps not starting on ipad pro . Needs resolve the problem. ### 1/5 — Mini statement not working *2026-04-17, version 3.0.1* when click on card mini statement tab open for 1sec then autometically close. pls fix it asap. my device is iphone12pro ## Most praised reviews (10 highest-rated) ### 5/5 — Best Banking App *2026-06-07, version 3.0.3* Amazing and great feature are available for ucb one app user! I love this feature ### 5/5 — গ্রাহক সেবা। *2026-06-02, version 3.0.3* আমি মোঃ মেহেদী হাসান ( কমার্শিয়াল অফিসার ) আদর্শ গ্রুপ। দেশের যত গুলো ব্যাংক আছে , তার মদ্ধে UCB ব্যাংক এর সেবা, সার্ভিস, তাদের ডুয়াল কারেন্সি রেট সব সেরা 🥰 ### 5/5 — iOS version Loan facility not found *2026-05-16, version 3.0.3* Why UCB one not provide E loan for ios users. This is very insulting for iphone users. ### 5/5 — The best banking app *2026-05-10, version 3.0.3* The best banking app ### 5/5 — Dark Mode *2026-04-30, version 3.0.2* Please add dark mode feature. ### 5/5 — Nice and easy *2026-04-20, version 3.0.1* Easy to use now. Two step verification should be added on login except biometric log in. ### 5/5 — Not use my phone, iphone 11 *2026-04-17, version 2.4.10* আমি ব্যাবহার করতে পারতেছিনা, আপডেট হচ্ছে না, দয়া করে দেখবেন। ### 5/5 — Bring the feature of change mobile number and address. *2026-04-17, version 3.0.1* The new app is smooth and full of useful features. It will be more useful if you add the option of change mobile number and address. ### 5/5 — Great new app update *2026-04-17, version 3.0.1* New update very smooth ### 5/5 — Excellence with one app *2026-04-16, version 3.0.0* This app make a new banking experience for me which is more easy and effective than ever before. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*