# UDR Resident

> Mobile tool for UDR apartment residents to manage rent, maintenance, and leases. (iPhone/iPad app by UDR, Inc..)

- Source: https://appshunter.io/ios/app/udr-resident/id1478147679 (this page in markdown: same URL + `.md`)
- Developer: [UDR, Inc.](https://appshunter.io/developer/340554552)
- Category: Lifestyle
- Price: Free
- Rating: 1.70/5 from 308 App Store ratings · 85 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 29 MB
- Languages: American English
- Released: 2020-01-24
- Data updated: 2026-08-18
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/udr-resident/id1478147679/reviews.md

## What is UDR Resident?

The UDR Resident app is a convenient and easy-to-use tool for managing your UDR apartment experience, especially when you're on the go.  Now you can pay rent and submit maintenance requests with just a few simple clicks.  Features include:  
* One-time rent payments with your preferred payment method
* One-time deposit payment before you move-in
* Easy maintenance requests 
* Sign and complete lease renewals
...and more to come soon!

## Key features

- Pay rent online
- Submit maintenance requests
- Make deposit payments
- Sign lease renewals
- Manage apartment experience

## What do users think of UDR Resident?

Overall sentiment: negative

**Pros**

- ❤️ Best place to live
- 🚀 Accessibility and functionality

**Cons**

- 🐛 Frequent login issues
- 🐛 Crashes and glitches
- 🔒 Security concerns
- 💰 Unnecessary fees
- 🤬 Poor customer support
- 🚫 Inability to pay rent
- 🤔 Confusing layout and navigation

**Commonly reported bugs**

- Login not working
- App crashes on login
- Face ID loop
- Incorrect account information
- Delayed code delivery for account creation

**Most requested features**

- Bring back community board
- Improve payment breakdown and transparency

## Recent user reviews (10 of 85)

All indexed reviews: https://appshunter.io/ios/app/udr-resident/id1478147679/reviews.md

### 1/5 — Privacy concerns

*2026-04-23*

Warning.   Read the fine print.   This gives your landlord the ability to save, store, and sell your financial information.   I believe that if a landlord sells their tenants personal information when paying rent using their app, they should credit the tenants…. Not keep it. 

You can opt out of them selling your information, but because of how I perceive they manage properties and communicate with tenants, I cannot trust them with sensitive info.

### 1/5 — Needs to be redesigned and fixed

*2026-03-11, version 2.27.3*

Logging in just takes me to the webpage to login and then back to the app. 

Tried to put in a maintenance request and just get an error code.

### 1/5 — Lease documents

*2026-03-04, version 2.27.3*

I can never see my lease agreement. I go to the section and it just stays blank. I’ve had this for 2 years and it’s never worked.

### 1/5 — UDR

*2025-10-25, version 2.27.3*

Horrible , can’t even get registered keeps saying encountered an issue

### 1/5 — Fix your login issues

*2025-04-18, version 2.27.3*

Log outs frequently

### 2/5 — Unable to login

*2025-04-03, version 2.27.3*

The app asks me to login and redirects me to a web page, which cannot be opened and always shows error.

### 1/5 — THIS APP DOES NOT WORK

*2025-03-25, version 2.27.3*

This app is absolutely horrible if I could give it less then one star I would. It does not work I cannot see my rent nor pay it I tried submitting a trouble ticket to fix this issue it was ignored

### 1/5 — Absolute garbage

*2025-02-04, version 2.27.2*

This app only works part of the time and there’s no easy way to figure out what you owe. The auto-pay doesn’t debit on the day you choose, the balance shown is never correct, and it’s impossible to speak with anyone over the phone.

### 1/5 — Software re-design needed

*2025-02-04, version 2.27.2*

Always a DOZEN times to login so difficult frustrating every single time

### 1/5 — Horrible

*2025-02-01, version 2.27.2*

Can never log in the app. It is a struggle every month when trying to pay rent.

## Frequently asked questions about UDR Resident

### What can I do with the UDR Resident app?

The UDR Resident app allows you to manage your UDR apartment experience conveniently. You can pay rent and deposits, submit maintenance requests, and sign or complete lease renewals directly through the app.

### How do I pay rent using the app?

The app supports one-time rent payments using your preferred payment method. Simply navigate to the rent payment section within the app to complete your transaction easily.

### Is the UDR Resident app free to use?

Yes, the UDR Resident app is free to download and use. There are no subscription fees or in-app purchases mentioned for its core functionalities.

### What kind of maintenance requests can I submit?

The app provides an easy way to submit maintenance requests for your apartment. While specific types are not detailed, it's designed to streamline the process of reporting any issues you encounter.

### Can I use this app if I'm not a UDR resident?

No, this app is specifically designed for current residents of UDR apartments. It provides tools and features tailored to managing your UDR living experience.

## Version history (last 5 releases)

### 2.27.6 — 2026-08-18

In this latest release, you'll find:

- Bug fixes

Thanks for using UDR Resident! We regularly update our app to make it better and easier to use.

### 2.27.5 — 2026-03-12

- Security enhancements
- Bug fixes and improvements

### 2.27.3 — 2025-02-06

In this latest release, you'll find:

- Multi-factor authentication (MFA) - Email verification code

Thanks for using UDR Resident! We regularly update our app to make it better and easier to use.

### 2.27.2 — 2024-09-05

In this latest release, you'll find:

- iOS login fix

Thanks for using UDR Resident! We regularly update our app to make it better and easier to use.

### 2.27.1 — 2024-07-23

In this latest release, you'll find:

- Enhanced self-service capabilities - update your email and password
- Contact us form enhancements 
- General feature improvements
- Security enhancements

Thanks for using UDR Resident! We regularly update our app to make it better and easier to use.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*