# UDU Beauty — user reviews > 37 indexed App Store user reviews of UDU Beauty by Shenzhen Dianzhui Culture Technology Co., Ltd., rated 2.00/5 from 45 ratings. - Source: https://appshunter.io/ios/app/udu-beauty/id1481179673/reviews - App overview in markdown: https://appshunter.io/ios/app/udu-beauty/id1481179673.md - Rating breakdown: 5★ 10 · 4★ 0 · 3★ 2 · 2★ 1 · 1★ 29 ## Newest reviews (16 of 37) ### 1/5 — Last update broke the app *2026-05-01* When I first got the device, and loaded the app, it was easy to connect. I haven’t had a problem with it… Ever. That isn’t into the last app update. The device flashes like the connection is made, but the app screen never gets past connect. ### 1/5 — Stopped working *2026-01-07, version 3.2.2* Worked amazing for a few months then suddenly out of nowhere it won’t show the preview page even though the device is connected to the WiFi ### 1/5 — Review *2025-09-08, version 3.2.2* I have been trying to get this tool to connect to my iPhone 13 it still won’t connect I’ve tried uninstalling it and reinstalling it and it’s still not connecting it’s garbage wish I would have never wasted my money on it ### 1/5 — Update *2025-04-17, version 3.2.1* Doesn’t work anymore! So disappointed ### 1/5 — Doesn’t work *2025-04-03, version 3.0.5* The app won’t connect to the device. It’s useless. ### 1/5 — Scam. *2025-03-04, version 3.0.5* Scam. ### 1/5 — Doesn’t work w OS 18 *2025-02-24, version 3.0.5* Needs updating. Doesn’t work w OS 18, making the tool useless ### 1/5 — App doesn’t work *2025-02-11, version 3.0.5* Device is clearly connected via WiFi and ran through all the suggestions on the app for troubleshooting to no avail. ### 1/5 — don’t waste your time or money *2025-01-07, version 3.0.5* Can’t even get this stupid thing to connect to the app rendering the device useless as I intended to use it specifically for the camera. I’ll be returning it. Highly disappointed. ### 1/5 — Doesn’t work *2025-01-06, version 3.0.5* Doesn’t work ### 1/5 — Doesn’t work anymore *2024-09-25* The app doesn’t even have a local network/wifi setting to toggle anymore. ### 1/5 — App won’t even download *2023-06-10, version 3.0.5* The app won’t download. Bought the product but can’t use it since the app won’t work. ### 1/5 — Amazon ripoff *2023-02-10, version 3.0.5* It’s not you. It’s the device or this awful app. I know how this is suppose to work as I owned a similar device and this will not connect. Send it back to Amazon for a refund and try another brand. ### 1/5 — Freezing *2022-12-18, version 3.0.5* The app keeps freezing when you using it. ### 1/5 — Bug? *2022-06-04, version 3.0.2* It worked great then suddenly the picture faded, went black or multi colored static. Comes and goes but seems worse by the day. ### 1/5 — DOES NOT CONNECT!! *2022-03-13* So annoying it worked perfect now no matter what it won’t work!! Wi-Fi setting says it’s connected but won’t start up on app!! ## Most critical reviews (10 lowest-rated) ### 1/5 — No longer works *2026-08-27, version 4.0.1* App crashes instantly. Does not work. Do not buy! ### 1/5 — Was great *2026-08-23, version 4.0.1* Was great for years but the most recent update is terrible. ### 1/5 — Fix the app *2026-07-03, version 4.0.1* Whatever you did in the last update broke the app ### 1/5 — Repeated Crashes *2026-07-02, version 4.0.1* I have been using this device for months with nothing but compliments until recently. Just like the other recent reviews, the app keeps crashing and I have to reconnect the device just to crash again. I am using IOS and a Samsung device and both are crashing but my beebird has never had an issue except needing to clean the lens. Please fix this or I will have no alternative but will have to replace with a beebird. BTW I will also be updating my review for the product online. ### 1/5 — Was good, now not *2026-06-25, version 4.0.1* I was using this device for a couple of years and it worked fine. The latest update ruined that. Now it won’t stay connected and the light goes black. Please fix this and I will change my review score. ### 1/5 — No longer working *2026-06-12, version 4.0.1* App no longer connects. Sucks because I really like using this app/product. Useless now ### 1/5 — disappointing *2026-05-27, version 4.0.1* i’ve been using this device for years and never had issues but recently the device keeps disconnecting and i have to reconnect it over and over. i even ordered a new device thinking it was the problem but i think it may be the app. ### 1/5 — Recent update made it stop working. *2026-05-23, version 4.0.1* Can no longer connect to the device with my phone. I’ve been using this forever. This sucks. ### 1/5 — Latest update is garbage *2026-05-10, version 4.0.0* I’ve been using the UDU camera for years with zero complaints. Suddenly after the app redesign I can’t keep my camera connected. It’s constantly turning off and wanting to start up again. Also, the light just goes dark. It turns back on after a restart but then everything starts over again. Very frustrating. The plus side of the redesign is showing battery percentage left. Before it was just a guessing game. ### 1/5 — Last update broke the app *2026-05-07, version 4.0.0* When I first got the device, and loaded the app, it was easy to connect. I haven’t had a problem with it… Ever. That is until the last app update (4.0). The device flashes like the connection is successful, but the app screen never gets past connect screen. Tried forgetting the network and resetting and deleting/re-installing the app. It’s a shame because the device itself is great. ## Most praised reviews (6 highest-rated) ### 5/5 — App works *2025-04-13, version 3.2.0* Turn off private WiFi and turn on/off WiFi a few times. Sometimes works with vpn ### 5/5 — Blackhead camera has HD recordings *2024-01-01, version 3.0.5* I’ve purchased several camera tools that use different apps to view the camera. They do not compare to UDU Beauty. I hadn’t given a review on the App Store until now. I see a lot of comments giving the app bad ratings. I get HD footage which is great because these areas are not visible to the naked eye. The app lets you record for the entire battery life of your product. It’s functional so long as you have tools compatible with it. Please note because the footage is HD, the videos will use a lot of storage space. I clear the videos ever so often but if you have limited space this may be an issue for you. ### 5/5 — ! *2023-05-07, version 3.0.5* It initially would freeze up every few seconds but I disconnected and reconnected it and it works great! ### 5/5 — Works just fine with the extractor tool I got *2022-06-29, version 3.0.2* Takes a bit to connect but not bad at all, just have to refresh lol ### 5/5 — App Works *2021-07-29, version 2.3.3* I see some reviews complaining about not being able to connect. I'm an IOS user writing this review on the Clearzia Visual Blackhead Vacuum Device on July 2021. To connect to the camera, click the "connect" button and it will bring up a pop-up that says "Enter Wifi Settings." Let the UDU app connect to the local network and then go into your Wi-fi tab in Settings and connect to "UDU Beauty" (you'll see it load under Networks). Make sure the device is actually on before doing this (you hold down the power button until it lights up). My only complaint is that sometimes my skin hurts while using this device. However, l that may just be because I'm new to using it. ### 5/5 — 1 step closer to a cleaner face *2020-05-05, version 1.2* App works , vacuum works , everything just works great. I just finished using the vacuum for the first time on smooth setting mostly and wow I couldn’t believe everything I got it. This app, and the company that makes the vacuum, should have a lot more reviews. 5 stars must have. Very happy customer 😊 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*