# UFC GYM+ — user reviews > 50 indexed App Store user reviews of UFC GYM+ by U GYM, LLC, rated 4.80/5 from 1,642 ratings. - Source: https://appshunter.io/ios/app/ufc-gym-plus/id1610025918/reviews - App overview in markdown: https://appshunter.io/ios/app/ufc-gym-plus/id1610025918.md - Rating breakdown: 5★ 1,480 · 4★ 65 · 3★ 17 · 2★ 12 · 1★ 68 ## What do users think of UFC GYM+? Overall sentiment: negative **Pros** - 💯 Great app, super convenient - 🇺🇸 Employees should acknowledge and smile when people come and go **Cons** - 🐛 App doesn't work, unable to login or reset password - 🐛 App is frozen, won't load - 🐛 Can't add membership card to Apple Wallet - 🐛 Membership payments not working - 🐛 Apple Watch check-in functionality removed - 🐛 Location services cannot be turned off - 🤯 Useless app with no functionality **Commonly reported bugs** - Login/password reset issues - App crashing and freezing - Membership card integration problems - Payment processing failures **Most requested features** - Checkin history tracking - Class filtering and scheduling - Loyalty/points system ## Newest reviews (16 of 50) ### 2/5 — Corer *2026-08-01, version 8.18.1* Cucalón ### 2/5 — New version sucks *2026-01-17, version 8.0.1* The latest update destroyed the usability of the app. Now if you click find class, it will bring you to some random date in the past instead of today which is idiotic. Load times is long. Awful update. ### 2/5 — Resetting passwktd *2025-12-03, version 7.207.0* I keep resetting my password i don’t receive any email. I been having this problem for 2 weeks now ### 1/5 — Member *2024-11-12, version 7.151.0* Can’t login this app ### 1/5 — Cannot get in!! *2024-10-14, version 7.144.0* I absolutely cannot log into this app despite having all my correct information that works on the desktop site. The resend invite does absolutely nothing. ### 1/5 — It doesnt work and the gyms know *2024-08-27, version 7.137.0* This app is pointless. Doesnt work for half of the gym members and many more across the US it looks like. Staff don’t know how to fix it, membership services dont know how to fix it. Idk why i have it if i can’t sign up for sny classes. Also NO way this app has a 4.8 reviews for unless its paid for bots writing bogus reviews. ### 1/5 — No Apple Wallet?? *2024-06-25, version 7.131.2* The app doesn't let me add my gym pass to my apple wallet. ### 1/5 — cannot reset password *2024-05-29, version 7.127.0* Check your internet connection error. ### 1/5 — Can’t log in -no tech support *2024-05-08, version 7.116.0* Haven’t been able to log in since i joined the gym a few weeks ago ### 1/5 — Doesn’t work *2024-04-10, version 7.116.0* Just signed up and was told by the employee to use the app. What he didn’t tell me was that the app is garbage that doesn’t seem to work for anyone. Reviews a year old and the same problem persists? Awful service. ### 1/5 — Unusable *2024-03-12, version 7.114.1* I have never been able to log into this app. I never received the “invitation” after signing up with UFC gym and none of my credentials have allowed me to log in or even “password reset”. This has been pretty frustrating as I have to give my phone number every time I visit the gym. No one at the gym or through the UFC support email has been able to assist me. Please help! ### 1/5 — Cant even make an account *2024-03-06, version 7.114.1* Its asking me for email and pasword and i never created an account, when i ask it to send me a link to re set my password i never get it, i simply cant even make an account ### 2/5 — Apple Watch Check-in Needed *2024-01-14, version 7.109.0* I used to be able to check in with my Apple Watch. With this new app that functionality went away. Unfortunately, I have to bring my phone in with me when I work out. ### 1/5 — Don’t even download the app waste! *2024-01-04, version 7.109.0* Why make a app if you can’t even pay your gym membership on it waste of a download does nothing for you ### 1/5 — Apple Wallet *2023-12-28, version 7.100.0* The app will not let me add the membership card to apple wallet ### 1/5 — Membership Payments *2023-10-16, version 7.90.0* I can’t pay my membership. It keeps saying it’s not valid like excuse me? So what is the app for? It’s not doing anything, fixing bugs but it’s not doing anything for anyone. Fix the membership payment part ## Most critical reviews (10 lowest-rated) ### 1/5 — Yasmine *2026-05-19, version 8.6.1* For some reason, it doesn’t provide any of my account info or let me register for classes. I have to do it at the gym! Only useful to scan in and see class schedules. No one at the customer service for the gym can help me fix it… ### 1/5 — Password Reset *2026-05-05, version 8.6.1* Not sure why I was suddenly logged out of this app, but now I am unable to login nor reset my password. When I tap reset password, I never receive the email with the reset link. Help? ### 1/5 — Horrible *2026-03-15, version 8.6.1* Booking Classes is confusing to new members if you don’t know how to switch dates or gyms if u have all club. Good luck if you pay for recovery and want to book sessions. It doesn’t work for members with the most expensive membership. NOW most members the booking for recovery sessions don’t work so the alternative is going in or calling the club to book which is not only inconvenient, it’s way harder to book. Probably gonna cancel my recovery. Please FIX THE APP! ### 1/5 — Turn down the f*<%¥g brightness *2026-01-18, version 8.0.1* The app auto increases my phone’s brightness to 100% not just for the checkin screen in screen but for everything and I have to go to my phone settings to turn it down. ### 1/5 — Traaaaaash App *2025-12-15, version 7.207.0* Sent an email recovery for my password several times now. And nothing. You guys are terrible at your jobs. ### 1/5 — Unsynchronized Weekend Classes *2025-10-31, version 7.203.0* This app doesn’t indicate weekend classes for multiple UFC locations. I had to call the gyms to confirm them. It doesn’t synchronize gym schedules. ### 1/5 — New Users Can’t Login *2025-06-17, version 7.181.0* I’ve been a member for a little over a month now and still can’t get into the app. I never received a login link and the reset password feature is useless. My gym manager told me to call corporate, which I did, but no one has called me back. It’s super frustrating. ### 1/5 — Not working *2025-06-02, version 7.181.0* At the time I’m writing this the app is currently frozen . The app won’t load . It used work fine , but this past weeks is been just frozen. If they can please fix this issue it would make it easier looking at the schedules for classes and booking . ### 1/5 — Unable to login *2025-05-28, version 7.181.0* I tried to do the password reset and it doesn’t work. The technical contact info is also wrong. With this being my first experience, I canceled my membership, on day 1. ### 1/5 — Take your money but not responsibility *2025-04-04, version 7.174.0* UFC Greenpoint was a complete disaster and feels like a $700 scam. I signed up full of excitement, paying for both my membership and my girlfriend’s. Shortly after, the gym shut down without any warning. They kept charging my card for three more months—over $700—without providing any service. To make matters worse, my account was transferred to Crunch without my consent, and when I contacted Crunch, their customer service was unhelpful and dismissive. They claimed the ownership had changed and they weren’t responsible for any past charges. Total lack of accountability. I wouldn’t recommend this experience to anyone.> ## Most praised reviews (10 highest-rated) ### 5/5 — 1 issue *2026-03-09, version 8.6.1* We have 1 issue with the app. Love the tracking with everything but the daily check ins. If we can change the daily check ins to an actual calendar showing each month and day you checked into the gym. It would be beautiful. Overall great app ### 5/5 — UFC FIT *2023-10-23, version 7.90.0* The app's brand name lives up to its reputation as I am thoroughly impressed with its functionality. It enables me to conveniently check my schedule, explore other available classes, and provides many other useful features. ### 5/5 — Nobody *2023-02-14, version 7.62.0* Employees should acknowledge and smile when people come and go. ### 5/5 — Student *2022-11-12, version 7.56.0* Great AP super convenient.💯🇺🇸 ### 5/5 — Great service!! Cece Waikele!!! *2022-08-25, version 7.37.0* The best place to train!! ### 3/5 — More Equipment *2025-09-28, version 7.203.0* A love the Midtown Gym the team it’s really awesome but my 3 star is bc need more basic equipment that other cheap gym has 1- Triceps deeps machine 2- EZ bars rack (Only have straight bars) 3- Chest support machine for backs exercises ### 3/5 — Membership Card to Apple wallet not working *2023-12-14, version 7.100.0* App works fine but I’m not able to add the membership card to my Apple wallet, that’s a huge convenience for most people. ### 3/5 — Watch App Useless *2023-08-25, version 7.90.0* I’ve seen that there USED to be a feature where your barcode was presentable from your smartwatch… why isn’t this available anymore?! it would be such a nice feature and would be worth a 5 star review based on that feature alone. ### 3/5 — Checking in with Apple Watch *2023-01-20, version 7.62.0* I bought my boyfriend Apple Watch Ultra since October, he has not been able to check in with it. I had the old app and was able to check in with my older version of Apple Watch but, I was asked to use this app and now I can’t get to check in with it anymore now, I have to bring my iPhone in order to. ### 3/5 — Lacking *2022-04-02, version 7.28.0* It would be nice to have checkin history, would be nice to filter classes and what about all the point accumulated for checking in? Is there not a point system anymore? The old app is more user friendly. Hopefully this new app catches up. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*