# UFirst Federal Credit Union — user reviews

> 11 indexed App Store user reviews of UFirst Federal Credit Union by UFirst Federal Credit Union, rated 4.80/5 from 581 ratings.

- Source: https://appshunter.io/ios/app/ufirst-federal-credit-union/id1092235102/reviews
- App overview in markdown: https://appshunter.io/ios/app/ufirst-federal-credit-union/id1092235102.md
- Rating breakdown: 5★ 507 · 4★ 44 · 3★ 8 · 2★ 4 · 1★ 18

## What do users think of UFirst Federal Credit Union?

Overall sentiment: negative

**Pros**

- 👍 Accessible and easy to use
- 👍 Full account access anytime
- 👍 Friendly and helpful staff

**Cons**

- 🐛 Constantly buggy
- 🐛 Always slow
- 🐛 Won't let you login
- 🐛 Kicked out online
- 🐛 Login is not easy
- 🐛 App fails when connected
- 🐛 Slow process
- 🐛 Error problem on login
- 🐛 App goes down twice a day
- 🐛 Archaic app
- 🐛 Glitchy mess

**Commonly reported bugs**

- App goes down twice a day
- Constantly buggy
- Always slow
- Sometimes it won’t let you login
- Buggy glitchy of a mess
- Makes you jump through hurdles multiple times
- Get kicked out by you
- Unable to log into my account
- Logon is not easy
- App fails when one finally gets connected
- Extremely slow process
- New app so will continue with hope that the bugs get fixed
- Error problem when I put my login in

**Most requested features**

- Better security
- Ability to make deposits to all subaccounts

## Most critical reviews (10 lowest-rated)

### 1/5 — App goes down twice a day

*2025-06-07, version 24.2.50*

Can’t use the app when you need to garbage app

### 1/5 — I have almost left the bank multiple times because this app is so archaic!

*2023-08-05, version 22.2.200*

Bad

### 1/5 — Horrible banking app

*2023-03-10, version 22.2.80*

Seriously considering changing banks because this app is so bad. Constantly buggy. It’s always slow.  Sometimes it won’t let you login.

### 1/5 — Not happy

*2019-10-29, version 19.1.200*

I wish you would pay for better security, on the in every time ternet!
Stop spending on your building?
Every fill in your own bad word hear? Please make it BAD.  Every time I go on line I get kicked out by you!  Yet I still get new cards in the mail, because someone.......?

### 1/5 — Can’t log in

*2018-05-16, version 18.1.77*

I am unable to log into my account even though I’m certain my info is correct.

### 1/5 — Doesn't work properly

*2016-03-22, version 5.0.134*

The new app has an error problem when I put my login in.

### 3/5 — Deposit limitations

*2019-11-07, version 19.2.50*

There is a limit on the amount you can deposit from a mobile device.
The inability to make deposits to all existing accounts. Can only make them to checking and primary Davi ga- not the other subaccounts

### 5/5 — Ridiculous

*2021-07-07, version 20.2.81*

I find this whole app to be ridiculous it’s buggy glitchy of a mess makes you jump through hurdles multiple times the same crap over and over again I don’t know how many times I had to contact them to straighten this app and poor excuse of mobile banking out ridiculous

### 5/5 — HkyMama

*2020-09-09, version 20.1.130*

This app is my favorite to bank with! Love that everything is so accessible and easy to use. UFirst staff is so friendly and helpful!

### 5/5 — Works great!

*2019-06-01, version 18.4.50*

I love having full access to my credit union account at my finger tips, any time, any place!

## Most praised reviews (1 highest-rated)

### 5/5 — Issue signing on

*2016-04-15, version 5.0.134*

Logon is not easy and the app fails when one finally gets connected which by the way is an extremely slow process on my iPhone using Wi-Fi or LTE. New app so will continue with hope that the bugs get fixed.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*