# UGLYCASH — user reviews > 102 indexed App Store user reviews of UGLYCASH by Best Friend Finance, LLC, rated 4.40/5 from 543 ratings. - Source: https://appshunter.io/ios/app/uglycash/id1587912468/reviews - App overview in markdown: https://appshunter.io/ios/app/uglycash/id1587912468.md - Rating breakdown: 5★ 443 · 4★ 19 · 3★ 12 · 2★ 13 · 1★ 56 ## What do users think of UGLYCASH? Overall sentiment: mixed **Pros** - 💰 Excellent for receiving and managing funds from the US - 🚀 Fast and reliable money transfers - 🤑 Earn rewards and cash back - 💳 Convenient Visa card with useful features - 👍 User-friendly and intuitive app - 🤝 Great customer service and support **Cons** - 🐛 Account suspension and fund hold issues - ⏱️ Delayed transactions and withdrawals - 💸 High fees and unexpected charges - 🚫 Limited coverage and service availability - 🔒 Security and account access problems **Commonly reported bugs** - Frequent app crashes and login issues - Unreliable transaction tracking and history - Compatibility problems with older devices - Verification and onboarding process delays **Most requested features** - Add more payment options and integrations - Improve transaction speed and reliability - Expand service coverage to more regions - Provide more transparency on fees and policies - Enhance security and account management features ## Newest reviews (10 of 102) ### 2/5 — URGENT: Missing Funds - €200 Not Credited to Account *2026-03-05, version 3.1.6* I will be sharing my experience regarding these restrictive policies with others to ensure they don't face the same situation. ### 5/5 — Excellent app *2026-01-18* Nice app to get virtual money and transfers, the physical card it’s also nice, you can start using also in virtual mode **Developer response:** Wohoooo! 😎Thank you so much for all the support and love. We have the best community ❤️‍🔥 ### 5/5 — I need help *2025-12-11, version 3.1.0* Am unable to withdraw my funds and contact support ### 5/5 — Best app *2025-11-26, version 3.0.28* Very Fast and reliable ❤️ ### 5/5 — I recommend this ugly app *2025-11-23* First time using ugly cash for transaction it was smooth and i would say it’s also has an amazing feature that you won’t regret transacting on UGLYCASH app **Developer response:** Wohoooo! That's amazing! Thanks for this opportunity! We'll work on not letting you down 😉 ### 5/5 — Best payment app I’ve ever used *2025-11-23* I’ve been using UGLYCASH for a few months, the 8% APY on eUSD is awesome, sending money is fast and free, and the Visa card with 1% cashback is a bonus. App can be a bit buggy and withdrawals sometimes delay, but overall it’s great for earning yield and sending money quickly. **Developer response:** Yaaaaas! Go for that 8% 😍 thanks for sharing your experience. We're constantly working to make the experience smooth. Sorry for the bugs. Your feedback helps us understand what really matters to our users. 👍 ### 5/5 — UGLYCASH *2025-11-22, version 3.0.28* This app is very good and very helpful cant lie I enjoy using it to receive money from countries ### 2/5 — Account logging out by itself with no option to log in back *2025-11-18* I tried making a payment to my wallet un the morning after so many delays it didn’t arrive as expected later on when it arrived was 40min later. When I tried to log back into my account after some hrs I found out that my account was logged out without any option to log in back up till this moment and I have some money in it which I want to use for an emergency **Developer response:** Hi! We're sorry you experienced this. Due to the global service disruption caused by the Cloudflare outage, we, like many other platforms, had login issues. The problem has now been resolved; you should be able to log in without any issues. ### 1/5 — Hello *2025-11-10, version 3.0.26* kindly refund me back I can’t see the BTC I transferred from my wallet this is sick and frustrating ### 1/5 — What they need to do now *2025-10-29* The app should consider adding third-party payment options so that those of us who have platforms like TikTok and other social media accounts can receive payments directly through the UglyCash app and also from friends. I believe this would make the app even better.” **Developer response:** Hello! For now, the only virtual account that does not accept third-party payments is the virtual account in Euros, and unfortunately, this is a restriction imposed by our banking partner Bridge. We would love to promise you that it will soon be possible to receive transfers in Euros from third parties; however, this is beyond our control. We are very sorry. ## Most critical reviews (10 lowest-rated) ### 1/5 — Suspended without reason *2026-03-14, version 3.1.6* I was trying to verify my identity and I got suspended permanently .-. 🤡🤡🤡🤡 ### 1/5 — Big Scam *2026-03-06* Signed up for the submitted all kyc verification and fill everything as instructed on the app load my account and purchased their card not even 3 days of using the app the suspended my account with no notification and refuse to give me a reason, they also refused to refund me the money that was in my account and the money used to by their card This app is a clear scam ### 1/5 — Error transaccional *2026-02-24, version 3.1.6* Acabo de transferir 3 dólares pero la cuenta no lo registra y no puedo realizar pagos, la app debería ser inmediata pero no está actualizando la última transferencia hecha ### 1/5 — Don’t use *2026-02-10, version 3.1.6* They always log you out immediately you receive a payment ### 1/5 — App de estafa *2026-02-05, version 3.1.4* Tal parece que es una aplicación de estafa dnd no infringes ninguna regla y posterior se bloquean la cuenta con todo tu saldo y ahi muere …. ### 1/5 — Scam *2026-02-05, version 3.1.4* I don’t understand what’s happening with a wire deposit of $2100 since last week Friday from a distant friend to my uglycash usd account.I have contacted ur support team in the app and submitted my transaction receipt and number but no response till now.please what happened and why the delay on deposit of my $2100 wire transfer.This same Friend of mine sent $1100 weeks ago and it was deposited. ### 1/5 — No funcionan los códigos *2026-02-03, version 3.1.4* En Ecuador los códigos que llegan por whatsapp o e-mail no sirven para poder ingresar a la aplicación. Espero puedan resolver esto. ### 1/5 — Frauds *2026-02-02* I don’t know how these guys are getting their nice reviews but they are obviously scams. Taking advantages of people’s money. I received some amount and up to a month after submitting everything details they requested, they still haven’t given me any solid answers. For a while full month? And it’s my first experience. No prior warning, no excuses for their actions but wants to take my money for themselves. They are scam. I am still struggling to get them to open my account after a whole month. Please, run from this platform. I am an influencer and a fashion designer. I will post everything with proof **Developer response:** Accounts are only suspended when activity is detected that may violate our Terms and Conditions. Our monitoring system has a very low false positive rates, but there are rare occasional legitimate actors who go through extended reviews. This procedure is essential to protect the security of the system and all users, and it aligns with our obligations as a platform regulated and supervised by the U.S. Financial Crimes Enforcement Network (FinCEN), complying with laws such as the Bank Secrecy Act and the Patriot Act, OFAC guidelines, and FATF recommendations. Our priority is maintaining a safe and transparent financial environment. We do not make exceptions in these processes. If your account is under review, you will receive a notification upon completion of the investigation. In the meantime, you can track your case directly from the app with your assigned Advisor. ### 1/5 — Scammers *2026-01-28, version 3.1.4* They limit account unnecessarily when you receive money in and keep mute with no active customer support to help you.. please avoid this app at all means ### 1/5 — Ribigbe Ade *2025-12-22, version 3.1.0* I thought this app is the best app not until I decided to use it myself and to my surprise I was highly disappointed bcos once u got any transaction in ur app they will limit the functionality of the app and u won’t be able to do anything. Very disappointing ## Most praised reviews (10 highest-rated) ### 5/5 — Rápido su nuevo método de recarga link de pago *2026-06-07, version 3.2.0* 🙌🏻🙌🏻 ### 5/5 — Love this *2026-04-07, version 3.1.7* It just works. Its simple, direct and fast. Recommended ### 5/5 — Dark mode *2026-04-02* Thanks I was able to switch to dark mode after your direction **Developer response:** Hi, Afred! 😎 You can switch the app to dark mode by going to Profile > Settings > Theme. Once you change the theme, we’re sure you’ll find the app much easier to use. If you have any questions, please don’t hesitate to contact your advisor 😉 ### 5/5 — Fácil *2026-03-31, version 3.1.7* Fácil y sencillo de usar sin complicaciones ### 5/5 — Simplemente increíble *2026-03-23, version 3.1.7* La uso desde Ecuador y me encanta. Es una de las mejores apps para usar USDT en el día a día. Puedo recibir pagos desde Estados Unidos fácilmente y usar el dinero con la tarjeta de débito. Además, el 1% de cashback es increíble. Muy recomendable si trabajas con pagos internacionales o usas cripto. ### 5/5 — Ugly *2026-03-14, version 3.1.6* Excelente app, la tarjeta es genial, me gustaría realizar cobros mediante enlaces de pago ### 5/5 — La mejor app para comprar crypto y poder utilizarlo fácilmente *2026-02-16, version 3.1.6* Buenisima App ### 5/5 — Encantando *2026-02-13, version 3.1.6* La mejor app💎 ### 5/5 — Digital Wallet with Analog Presence. *2026-01-29, version 3.1.4* The human side of UglyCash gives me confidence. When you interact with them it’s a human conversation with a friend. It’s an unusual and great experience. ### 5/5 — A very good app *2026-01-29* It is very fast trust and reliable, money sent into it was very fast I received it in seconds and withdrawing money out from it is very fast, I got paid out within seconds after I withdrawn, it’s a very good app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*