# UGPhone — user reviews > 41 indexed App Store user reviews of UGPhone by OGCLOUD LIMITED, rated 3.34/5 from 85 ratings. - Source: https://appshunter.io/ios/app/ugphone/id6445941300/reviews - App overview in markdown: https://appshunter.io/ios/app/ugphone/id6445941300.md - Rating breakdown: 5★ 40 · 4★ 6 · 3★ 9 · 2★ 3 · 1★ 27 ## Newest reviews (13 of 41) ### 3/5 — Good! *2024-11-13* This is pretty good when it comes to Roblox or just other games. However, it is quite expensive so I just used it one for free. It’s good but in my opinion, quite laggy. It’s in the middle ### 3/5 — I'm not saying the app is bad but this bug needs to be fixed *2024-11-05* So, I bought the option to have ugphone for 7 days yesterday it was still here today but then the game needed a update and after I updated it it deleted my device and left me without one please fix this or refund me my money back. ### 2/5 — Please resolve the connection issue. *2024-11-02* I have been very patient with this app, as it shows potential, but unfortunately, the connection quality is quite poor. It rarely allows me to use my phone for more than three minutes at a time without dropping out, which is incredibly frustrating. ### 1/5 — Why *2024-09-12* Why does it have to cost money ### 3/5 — bad *2024-09-06* good but now I can use that easy ### 1/5 — Cskh kém trách nhiệm *2024-08-28* Nhắn tin không đc phải hồi rồi không hỗ trợ thái độ quá xấu cho 1* ### 2/5 — They should fix it! *2024-08-27* The reason i rated it 2 stars because when I everytime try to get in the phone IT ALWAYS CRASHES and sometimes THE SCREEN TURNS WHITE! FIX IT ### 1/5 — Connecting to server *2024-08-10* I keep trying to connect to the server but it says i cant ### 1/5 — GREEDY FOR MONEY *2024-07-23* I HATE THIS APP IT IS JUSY GREEDY AND STARVING FOR MONEY SHAME YOU GUYS. ### 3/5 — I THINK ITS GOOD *2024-07-22* As you can see from the title, I think this app is good. However, I can’t even register. It is stuck at ‘+86’ and won’t change. When I enter my phone number, “it just says ‘cannot connect to server.” ### 4/5 — I LOVE THIS APP BUT PLEASE MAKE IT FREE *2024-07-19* I love everything about the app except that you have to pay ### 3/5 — Cost money *2024-07-16* its good but the free trail its 4-6 hours thats why am giving 3 stars ### 1/5 — UgPhone not letting me register or Login *2024-07-15* It keeps saying network not found when I have Wi-Fi ## Most critical reviews (10 lowest-rated) ### 1/5 — They didn’t even give me a working auto clicker *2024-11-27* Spent 10$ just to be scammed ### 1/5 — Laggy *2024-11-26* When ever I try to do whatever it ALWAYS LAGS OUT! I can’t even do anything. ### 1/5 — It's a great app, but the connection is very poor. *2024-11-24* The connection quality is quite poor, making it extremely frustrating to play games. I can barely manage to stay connected for even two minutes before it disconnects again, disrupting my gameplay experience continuously. ### 1/5 — DONT DOWNLOAD THIS! *2024-11-20* You cant even use this on other apps exept discord yt and facebook LIKE WHERES ROBLOX AND GAMES correct me if im wrong on my yt channel OppsFearThunder ### 1/5 — customer service is so bad *2024-11-17* I bought gvip for 180 days and I faced some issues with the device. I tried replacing it but it says that there is no available device. Upon checking the device market, I saw multiple device that is still on sale. How come there is no stock if they are still selling more. I contacted them 2 days ago and I haven’t received any response at all ### 1/5 — My gems are useless? *2024-11-09* I have 1000 gems in my account. When i go to exchange, i have to pay with real cash instead of my gems i have… Why is it like his? Whats the point of having gems if you cant even use it? ### 1/5 — Hot garbage *2024-10-31* Used to be ok, last couple months it’s super laggy, phone is always restarting and loses data. Customer service is nonexistent. Get LDPhone instead. ### 1/5 — DO NOT GET! *2024-10-30* Don’t listen to what they advertise. Their phones will NOT run for 24/7. They have misleading advertisements which LIE to YOU. I paid for UVIP for 7 days, however the phone would barely last 5 hours. The support team is not responsive and not helpful. I had to go through Apple myself to get a refund. UGPhone is a scam. They will take your money and they will not help you. Do not listen to the advertisements. ### 1/5 — DO NOT DOWNLOAD UGPHONE! *2024-10-15* If you’re considering downloading UgPhone, I strongly advise against it. Here’s why: 1. Performance Issues: The app is extremely laggy, often freezing or running slowly, even on high-end devices. This significantly hampers usability, making simple tasks a frustrating experience. 2. Security Concerns: UgPhone has raised concerns regarding data security. There have been reports of vulnerabilities and inadequate protections, putting your personal data at risk. This is a major red flag for any app, especially one that handles sensitive information. 3. Subscription Model: While UgPhone may seem free at first, you quickly realize that many essential features are locked behind a subscription paywall. Even after paying for the subscription, the service remains subpar, and the app’s issues, like lag and poor performance, aren’t addressed. It feels like you’re not getting the value you paid for. ### 1/5 — DO NOT DOWNLOAD *2024-10-01* This company deals in bad faith and you should not use there app as I do not recommend it. I wouldn’t trust putting any of your information into this app ## Most praised reviews (10 highest-rated) ### 5/5 — Great app and Great customer service *2024-12-03* So downloaded and installed. Couldn’t initially get my game app working. Contacted customer service. Gave me clear instructions and had me up and running. Awesome. ### 5/5 — So good for Roblox executors *2024-10-13* Yessir ### 5/5 — Ugphone *2024-10-12* Good for farming ### 5/5 — Ug phone *2024-10-08* It’s okay ### 5/5 — Great app *2024-08-19* the customer service is really good and the price is not too bad ### 5/5 — Hella OP *2024-08-14* THIS APP IS WAYYY TO GOOD TO BE TRUE TONS OF STORAGE AND PERFORMANCE BOOSTS ON A FULLY WORKING OS AND PHONE YOU CAN STREAM USING YOUR WIFI THE ONLY SUGGESTED FEATURES I HAVE FOR YOU DEVELOPERS FOR THE NEXT UPDATES OF THIS APP IS THE ABILITY TO CONNECT AND PAIR CONTROLLERS THRU THE BLUETOOTH FUNCTION THAT'S THE ONLY THING THAT'S MISSING ITS THIER BUT SOMETHING CALLED ADB KEYBIARD OR VIRTUAL CHINA GAME CONTROLLER IS GETTING IN THE WAY ALSO I WAS HOPING RETROARCH WOULD WORK AND IT DOESN'T BECAUSE IT'S AUTOCONFIGGING TO THE BLUETOOTH DEVICE THAT IS ALWAYS CONNECTED GREAT APP I HIGHLY RECCOMEND THIS APP FOR PHONE GAMERS OR EMULATION LOVERS ### 5/5 — I'm not saying the app is bad but this bug needs to be fixed *2024-07-22* So, i was trying to login to ugphone but when i entered in the info i was supposed to it said exceeded max account registration. This needs to get fixed. ### 5/5 — amazing *2024-07-06* this is truly amazing this app is lighting my heart up with joy no it doesn't lag at max graphics lil bro ### 5/5 — Ugphone *2024-06-27* I love it its great for Roblox ### 5/5 — Pay for time *2024-06-03* The app is literally all money you have to pay money for a god dang device which is stupid when there literally other apps that has the same thing but free like now.gg --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*