# UGVCL Consumer App — user reviews > 30 indexed App Store user reviews of UGVCL Consumer App by Uttar Gujarat Vij Company Limited, rated 1.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/ugvcl-consumer-app/id6749546350/reviews - App overview in markdown: https://appshunter.io/ios/app/ugvcl-consumer-app/id6749546350.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 1 ## Newest reviews (15 of 30) ### 1/5 — Complaint management is not working *2026-04-04* Whenever we lodge any complaint than it will give me null reference number rather than any digit number so please improve your app and service as well….even toll free number doesn’t reach out for half an hour and every time they said that we had a lots of calling on toll free number so why you don’t had a more than 1 toll free number that’s the main question…. ### 1/5 — No dashboard show *2026-03-29* App modifications required very bed application ### 1/5 — Slowness *2026-03-24* Very slow after upgrade ### 1/5 — App is Freeze After Downloading and Starting *2026-02-22* Please have a look at this application as it is freeze whenever I’m opening it for review of the Bill payment. ### 1/5 — App not working. *2026-01-18* The app is not able to fetch the data of the given consumer number, it says the consumer number given is invalid. ### 1/5 — Waste of time *2026-01-14* Capcha reading problem ### 1/5 — Data fetch issue *2025-11-26* Each time, we need to navigate to the billing page, return to the dashboard, and refresh it to view the data, and even then, the consumption information displays as 0 (NA). Please resolve all defects without disrupting the customer’s billing cycle. If your application is still not fully ready, then it should be removed from the Play Store and App Store until all issues and bugs are properly resolved. I am facing serious problems due to this faulty and unstable application. My neighbour, who also has a smart meter and solar setup, is able to see complete consumption data, but I am unable to see the consumption data in both the app and the web portal. Kindly fix the problem immediately instead of repeatedly closing complaints without resolution. Please do not play with consumers’ time and trust. If this issue is not addressed properly, I will be forced to report this faulty application and incorrect handling of complaints to higher authorities. ### 1/5 — Many issues *2025-09-28* App has many issues such as wrong data, repeated wrong billing, slow updates, and it never provides correct information. I have received wrong bill is and there is no support. This is a poorly managed app ### 1/5 — App update *2025-09-28* When I open app than showing please update app and I find update in App Store but apdate is not available ### 1/5 — App not working *2025-09-27* I have latest version installed m, even App is asking for update. Its a bug @developer please fix it ASAP ### 1/5 — Not working *2025-09-19* I have add consumer but verification screen not open and app proper not working ### 1/5 — Not able to add the consumer no *2025-09-15* Downloaded the app, successfully logged in but unable to add consumer no. ### 1/5 — Issue *2025-09-10* Add customer not working not able to find customer by id entered correct id ### 1/5 — Enhance the app *2025-09-06* Data is not getting synced. I have installed the app since a week ago and still it’s not showing any data. Please fix the issue. ### 1/5 — App Not working Correctly *2025-09-05* It not showing daily usage. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst app ever *2026-08-25* Worst app ever nothing is working properly even tho I paid money 1 month before but still its showing pending, no bills are showing nothing needs to work a lot ### 1/5 — Data is not showing current *2026-07-28* Bill charge more than what it should be and current recharge is showing minus more than expected so pathetic service and customer service ### 1/5 — Worst UI *2026-07-09* well cant expect from any government app. One of the worst user friendly app i came across ### 1/5 — Unable to login *2026-07-09* When I’m trying to login with my credentials and enter valid captcha it’s always says incorrect captcha, I have tried multiple times but get log in ### 1/5 — Aap information *2026-07-06* this application does not provide accurate information ### 1/5 — Consumption data *2026-07-01* The UGVCL Consumer Application needs improvement. Consumption data is not being displayed properly, and historical usage data is missing for several days. This makes it difficult for consumers to track their electricity usage accurately. Please improve the app performance and ensure that all consumption data is updated correctly and available without delays. ### 1/5 — Could not able to Login *2026-06-25* It needs urgent attention to fix this issue ### 1/5 — Worst Application *2026-06-12* Not fetching data for daily usage. Interval, Daily, Monthly data not fetching. ### 1/5 — Buggy App and fraud with consumer *2026-06-03* This app has been unusable for me since November 2025. My Consumption Data is completely missing despite having a working Smart Meter and Solar connection. Multiple complaints and emails were submitted, but complaints were repeatedly closed without any actual resolution. A Smart Meter application that cannot display consumption data defeats its primary purpose. Even after months of follow-up, no responsible officer has provided a solution. Before promoting Smart Meter services, UGVCL should ensure that the application functions correctly and that customer grievances are genuinely resolved rather than simply closed. Very disappointing experience. ### 1/5 — Worst APP Worst Service *2026-05-11* Government should shutdown this service and give it to torrent. ## Most praised reviews (5 highest-rated) ### 5/5 — Good information with solar *2026-05-29* It has good information with import and export units. Some calculations could be better like current month’s estimates with offsetting solar generation. ### 5/5 — Best app *2026-05-11* Best app for UGVCL billing ### 5/5 — Vasantbhai Patel *2026-02-26* Very good app ### 5/5 — Good performance *2025-10-16* It’s have a take more time to start but now I am satisfied with the app. Please update it’s time to time for super performance. ### 2/5 — Email otp not receive *2026-06-28* Please update the problem email otp is not received --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*