# UH Go — user reviews > 95 indexed App Store user reviews of UH Go by University of Houston, rated 4.30/5 from 146 ratings. - Source: https://appshunter.io/ios/app/uh-go/id1350490089/reviews - App overview in markdown: https://appshunter.io/ios/app/uh-go/id1350490089.md - Rating breakdown: 5★ 94 · 4★ 31 · 3★ 3 · 2★ 5 · 1★ 11 ## What do users think of UH Go? Overall sentiment: positive **Pros** - 👍 Easy to navigate and user-friendly interface - 🎓 Convenient access to grades and academic information - 🆔 Digital student ID/Cougar Card functionality - 🗺️ Campus map for navigation and directions - 🚌 Real-time shuttle tracking - ⚡ Quick access to multiple UH resources in one app - 🎫 Easy access to student tickets and events - 💳 Cougar Cash and parking permit integration - 📱 Mobile-first design saves time vs. web browser - 🔗 Direct links to Blackboard and other platforms **Cons** - 🐛 Frequent login issues and authentication problems - ⏱️ Slow loading times and app freezes - 🐛 App crashes, especially when using maps - 🗺️ Campus map lacks detail and accuracy - 🚪 Users get signed out unexpectedly - ⚠️ Inconsistent performance across devices - 🐢 Laggy performance at times - 🔌 Requires strong internet connection to function - 🐛 Blackboard integration missing due dates - 📊 System organization could be improved **Commonly reported bugs** - Login authentication takes excessive time or fails completely - App freezes and crashes frequently - Users randomly signed out of the app - Clock in/out feature fails to register hours - Connection failed errors on some devices - White screen when navigating back - User role selection not working properly - Map crashes during use - Inconsistent performance across different iPhone models **Most requested features** - Offline map functionality - More detailed and accurate campus map - Athletics and club links integration - Class enrollment access through app - Improved Blackboard integration with due dates visible - Better shuttle map clarity - Faster authentication process - Smoother menu scrolling in Blackboard section ## Newest reviews (18 of 95) ### 4/5 — UH Go App *2023-03-28, version 2.5* UH Go is a pretty decent app which has all the necessary requirements needed for a student. However, the maps could use more revision in order to give more accurate directions. ### 4/5 — Awesome access on the go! *2023-03-28, version 2.5* I feel this app helps students in multiple ways on the go but the campus map on the app could be more detailed and informative. ### 4/5 — Can improve removing bugs *2023-03-28, version 2.5* Improve removing bugs and makenit little bit faster while scanning it for a rec centre. ### 4/5 — Great accessibility *2023-03-28, version 2.5* Makes it easy to access your grades and overall academic ### 5/5 — Uh go app *2023-03-28, version 2.5* This app really helpful for tracking the shuttles. The campus card access is really beneficial. ### 5/5 — uh go app *2023-03-28, version 2.5* great for following campus shuttles and pulling up ID pic. can also view grades ### 5/5 — Review everything was great and amazing *2023-03-28, version 2.5* I love the app it’s very easy to access all my academic needs ### 4/5 — Very useful for students *2023-03-28, version 2.5* The app features that make it set make it very useful for the students and faculty ### 5/5 — Great app! *2023-03-28, version 2.5* Very helpful and useful for all UH related things for being on campus it’s a must have ### 5/5 — Great app *2023-03-28, version 2.5* This app has everything on it already, very easy to use and very convenient! ### 4/5 — Over all very useful! *2023-03-28, version 2.5* It’s very easy to use and makes accessing all my important stuff a lot faster. My only “problem” is that when using blackboard through the app I don’t see due dates, i have to double tap my classes to open them and to scroll the blackboard menu I have to scroll the whole screen instead of just the menu. That’s my only issue with it. Everything else the app has to offer works like a dream and makes things easier when I don’t have my laptop with me. I’d definitely recommend this app to other UH students as well as people who are looking to go to UH. ### 5/5 — Very useful! *2023-03-28, version 2.5* I use this app daily for the campus ID card to get into the library. It also has a scannable barcode that can be scanned to get into the garage if you have a parking permit. I also use it a lot for the academics feature. ### 5/5 — Uh students need this app *2023-03-28, version 2.5* This app provides a faster way to access everything you need as a uh student. I can find everything I need without having to pull out my laptop or scram around the uh website. ### 5/5 — Great Tool *2023-03-28, version 2.5* Very useful for students who want to check information on the go! Very streamlined and user friendly ### 5/5 — Go UH Go *2023-03-28, version 2.5* Very convenient app. I can easily check if I have anything to submit. At the end of the semester, I can also know my grades in just a few clicks! ### 5/5 — Convenient *2023-03-28, version 2.5* I use it a lot at events where I need my cougar card/ ID. It’s a must. ### 5/5 — Uh go *2023-03-28, version 2.5* The app gives easy access for students and the resources. ### 4/5 — Uh Go *2023-03-28, version 2.5* It’s quality it usually always works. ## Most critical reviews (10 lowest-rated) ### 1/5 — UH login is often a problem *2024-09-13, version 4.11* This app often gives me problem with the login. I wastes my time ### 1/5 — Login Issues *2022-09-08, version 2.2* I can’t log in. It will take forever to load and never sign you in. ### 1/5 — Slow *2022-08-22* Anyone who says otherwise is lying to your face. Authentication takes longer than the GTA V loading screen. Its UH. Some of the Apps features take you to another website all together so it feels all jank and like not well put together. But yk they will never fix this. A cougar card is a cougar card. Granted it will take over 10 minutes to log in and "Authenticate" only for it to log you out within a month **Developer response:** Hi, We are sorry to hear about your unpleasant experience. We appreciate you bringing your authentication issue to our attention. Heavy traffic at the start of the Fall semester could be the culprit. However, we would like the chance to address your specific concerns and issues. Please contact us at uhgosupport@uh.edu so we can find out more, we would be glad to help! We strive to continually improve UH Go and your feedback is helpful. ### 1/5 — Can’t log in *2022-08-18, version 2.2* It’s loads forever and never signs in. ### 1/5 — Technical *2021-09-05, version 1.6* Please fix this app. I noticed that I click the go back option it shows updating for a long time and the screen is white. ### 1/5 — User role selection *2021-03-26, version 1.6* The app states that it is built a personalized experience for me but I am in able to access the app as a student I can only access the app as a future student, alumni, or visitor ### 2/5 — Access UH feature is buggy *2024-03-20, version 4.1* I mainly use this app to clock in and out of work, but it frequently signs me out of the app, freezes up when I sign back in and then crashes. If I try to clock in or out right before this it won’t go through, causing me to not log or over log hours ### 2/5 — Authentication status takes way too long *2021-06-08, version 1.6* Why does authentication status take forever? I can’t even get in the app ### 2/5 — Doesn’t work for me *2020-02-06, version 1.4* It was working fine for about a week. For some reason the app says “connection failed... retrying” each time. I’ve reinstalled, cleared the cache, it just will not work on my iPhone 11. Works on any other phone I have tried. ### 3/5 — Super helpful for those without cards *2023-03-08, version 2.5* My first semester I couldn’t get a cougar card and I used the app every single day for months. Only complaint is that it wasn’t always the smoothest app. But over all great app. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app! *2023-03-28, version 2.5* Good resource. ### 5/5 — The app *2023-03-28* The app is very convenient when it comes for tracking shuttles and looking at the map for where your classes are at. It’s easy to use. ### 5/5 — Makes everything easy *2023-03-28, version 2.5* I used this app religiously my first semester. You can pretty much find everything you need from classrooms to grades to events that are going on. Definitely download UHGo! ### 5/5 — Navigation *2023-03-28, version 2.5* The app is very easy to navigate and as a new student or member of UH, I would highly recommend you get it on your device to aid certain processes and information around campus. ### 5/5 — UH go app *2023-03-28, version 2.5* It’s a great app for students and is really helpful, especially when tracking the shuttles! ### 5/5 — i use it for the shuttles *2023-03-28, version 2.5* it is so convenient to use to go back and forth from sugarland to main campus and helps save so much gas! ### 5/5 — !! *2023-03-28, version 2.5* Very satisfied!! This app is way more accurate than Apple Maps, I’m glad we have it, since it is really easy to get lost in campus ### 5/5 — A solid app *2023-03-28, version 2.5* I’m a student at UH and i’ve used UHGo the entire time i’ve gone here. This app is helpful for accessing anything UH, such as accesUH, parking, cougar cash etc. overall, the app is very helpful. ### 5/5 — Quick and useful *2023-03-28, version 2.5* Easy way to access student ID and check out activities happening ### 5/5 — Uh go! *2023-03-28, version 2.5* There are lots of activities that you can find on the same app. It’s linked to access other resources of the Uh. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*