# UHM Mortgage — user reviews > 36 indexed App Store user reviews of UHM Mortgage by Union Home Mortgage Corp, rated 4.80/5 from 7,662 ratings. - Source: https://appshunter.io/ios/app/uhm-mortgage/id6452083671/reviews - App overview in markdown: https://appshunter.io/ios/app/uhm-mortgage/id6452083671.md - Rating breakdown: 5★ 7,005 · 4★ 399 · 3★ 113 · 2★ 25 · 1★ 120 ## What do users think of UHM Mortgage? Overall sentiment: neutral **Pros** - 👍 Easy to use - 💡 Convenient mortgage payment - 🚀 Fast and efficient - 🙌 Great company and service **Cons** - 🐛 Autopay turned off without notice - 🔒 No password pasting allowed - 🚫 Not accessible for blind users - 🔨 App broken after recent update **Commonly reported bugs** - Payment rejections with no clear explanation - Automated payments not working after app change **Most requested features** - Allow larger mortgage payments - Store payment details for faster checkout - Tablet-optimized layout ## Newest reviews (10 of 36) ### 3/5 — Retrieval of password is difficult *2026-06-05, version 9.3.6* It’s difficult to retrieve username and password. ### 3/5 — Good but needs work *2024-12-01, version 8.2.6 Build 1* Easy to use, the number one thing I don’t like is that it doesn’t send an email confirmation when you schedule a payment. ### 3/5 — Please Allow Password Pasting *2024-10-30, version 8.2.6 Build 1* I want to use this app, but my annoyance at having to manually enter the password has kept me from ever using it. I have a password vault, which allows me to generate long, complicated passwords… so I do. With almost every other website or app, I’m able to copy and paste the password into the password field. This app prevents me from doing that unless it’s the iOS “Autofill” option, which I don’t use. I understand that I can use biometrics once I’ve initially entered my credentials correctly the first time, but I should be able to paste the long password I’ve created. You may consider prohibition of password pasting to be safer for the user. However, the U.S. National Institute of Standards and Technology (NIST) states, “In SP 800-63B, NIST has not explicitly recommended the use of password managers, but recommends that verifiers permit the use of “paste” functionality so that the subscriber can use a password manager if desired.” These guidelines appear to have been in place since 2017– seven years ago. ### 3/5 — Wishful thinking *2024-09-04, version Version 7.4.8 Build 12* I wish that I could make a larger payment online. It’s a difficult process to make extra payments. ### 5/5 — Homeowner *2024-02-27, version 7.1.7* Finally came up with an app that is extremely quick and easy to use! About time! ### 5/5 — House payment *2024-02-04, version 7.1.7* I think this will be much better ### 3/5 — On line payment *2024-01-28, version 7.1.7* It should hold your bank information and card number, instead of going thru all of that again. ### 5/5 — Easy *2024-01-05, version 7.1.7* The process of making a payment was fast and easy and this was my first time using the app. ### 1/5 — They need to take lessons from USAA. *2023-12-31, version 7.1.7* They need to take lessons from USAA. If there is a mistake they provide little clues to what has gone wrong. I would give it zero stars if I could. ### 5/5 — Only for mobile *2023-12-31, version 7.1.7* Not tablet size ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible payment options *2026-08-04, version 9.4.1 Build# 1* Not as easy as it should be to make a dammit. Unnecessarily difficult. ### 1/5 — So very disappointed *2026-06-22, version 9.4.1 Build# 1* This app is not user-friendly at all. The fact that my PC has to use a different browser than I have is very inconvenient poor poor quality. ### 1/5 — Payment *2026-05-24, version 9.3.6* Does not allow you to split up your payments by weekly ### 1/5 — Suck *2026-01-22, version 9.2* Terrible system. Auto pay is spotty and customer service is seldom helpful. ### 1/5 — Not responsive *2025-08-21, version 8.4.6, Build 2* It is not easy to find the place to send them info about real estate taxes- you have to use a chatbot and go through several options to get there. Once you find the email address, they say they may take up to 8 business days to reply. 3 weeks later I am still waiting and frustrated ### 1/5 — App *2025-06-01, version 8.2.6 Build 1* App wouldn’t let me make a payment ### 1/5 — Autopay turned off with NO NOTICE! *2024-12-02, version 8.2.6 Build 1* Now we are late on our payment. What is wrong with this app??? ### 1/5 — Blind user *2024-10-23, version 8.2.6 Build 1* This app and it's features are not accessible for blind people using voiceover. It will not allow a blind person to use the screen reading software to activate and select options. ### 1/5 — Broken *2024-10-16, version 8.2.6 Build 1* App was updated a few days ago and now it’s broken. I get an error message every time I try to login. ### 1/5 — Portal Not Working *2024-01-08, version 7.1.7* We used the new portal twice in December to make our December payment. Each time the payment rejected. I called Customer Service and was assured the second payment would go through. It did not. I just paid 2 payments on my account. I'm not hopeful it will work either and your customer service wait time is in excess of an hour. I don't want this issue affecting my credit history, incur a late charge or affect my relationship with UHM since we have paid online for 4 years with no problem until this change. ## Most praised reviews (10 highest-rated) ### 5/5 — Thank you *2026-06-23, version 9.4.1 Build# 1* Quick and easy to set up! ### 5/5 — Scott Pschirer - GOAT *2026-06-22, version 9.4.1 Build# 1* Scott Pschirer is da goat. ### 5/5 — They are awesome *2026-06-01, version 9.3.6* So easy to work with ### 5/5 — Casey is a true asset to uinion more heipful *2026-02-19, version 9.2* Very helpful and always available for you. ### 5/5 — App is so easy to use!! *2025-11-03* Makes life so much easier with this app!!! ### 5/5 — Payment *2024-05-15, version 7.4.7* This is the best way and easiest one to make my payment ### 5/5 — easy as it gets *2024-05-09, version 7.4.7* great app, great company, pleasure to have my mortgage with UHM ### 5/5 — I LOVE this app! *2024-03-15, version 7.4.6* Super easy to pay my monthly mortgage bill! Thank you!! ### 5/5 — Easy Payments! *2024-03-07, version 7.1.7* I’ve been very pleased with the UHM app! I was super excited to be able to have an easy way to make my mortgage payments. Everything has run smoothly. Payments have been applied properly. Access to my mortgage information at my fingertips is invaluable— including, but not limited to, knowing when escrow funds are paid out of the account. ### 5/5 — New app *2024-02-27, version 7.1.7* New app is great! Best mortgage company and rates I ever had. Very early to communicate great employees and this new app is solid ! Thanks ! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*