# uhomes.ai – Smart Rental — user reviews

> 74 indexed App Store user reviews of uhomes.ai by uhomes.com Co., Ltd., rated 4.60/5 from 613 ratings.

- Source: https://appshunter.io/ios/app/uhomesai-smart-rental/id997644191/reviews
- App overview in markdown: https://appshunter.io/ios/app/uhomesai-smart-rental/id997644191.md
- Rating breakdown: 5★ 515 · 4★ 30 · 3★ 13 · 2★ 8 · 1★ 47

## What do users think of uhomes.ai?

Overall sentiment: negative

**Pros**

- 👍 Helpful staff and nice app
- 🚀 Convenient and easy to use

**Cons**

- 🐛 Buggy and crashes frequently
- 💰 Overpriced services and hidden fees
- 🚫 Unreliable and untrustworthy
- 📞 Poor customer service and support
- 🤖 Aggressive marketing and spam
- 🕰️ Slow or non-existent cashback/refunds

**Commonly reported bugs**

- App crashes when uploading property photos
- Inaccurate or misleading property information
- Difficulty verifying phone numbers and accounts

**Most requested features**

- Improve listing accuracy and transparency
- Provide better customer support and communication
- Implement reliable cashback/refund system
- Reduce service fees and hidden charges

## Newest reviews (14 of 74)

### 2/5 — super slow cashback

*2023-04-11, version 7.33.1*

承诺的入住返现，都住了半年了还在审核中，极度无语，不要指望了

### 2/5 — 没有太多实际用处

*2022-01-08, version 7.18.1*

基本没什么用，甚至有虚假信息，大家小心吧

### 1/5 — 不要亂把別國國家亂改

*2021-08-27, version 7.13.2*

台灣就是台灣，不要弄什麼中國台灣

只有中國武漢新型冠狀病毒

### 1/5 — Not Recommended

*2021-06-21, version 7.11.0*

去年初定的studio据说会返现，都快从公寓check out了依旧无法提现。哈哈这速度，一千块钱，搞得我一直惦记着，公司是有多穷？玩不起就别提返现这事儿好吗？btw公寓给这个app的专属房源挺差的，同样的价格如果从公寓官网直接预订能够订到窗外风景更好面积更大的房子，建议大家自行官网预订。

### 1/5 — Listing was not posted and no feedback

*2021-03-13, version 7.7.1*

Charged the fee without helping you post the listing

### 1/5 — 就是骗中国留学生的东西

*2021-01-22*

其实就是利用信息不对称搞抽成的平台而已。你选好房子之后他们也是人工联系公寓的management来帮你租房，因为中间多了一道程序，有的时候给你停供的信息还不对。所以还不如自己主动联系公寓自己组，还能享受公寓自己提供的租金优惠。最主要的是，你发的关于公寓的差评根本不显示，所有公寓全是五星好评，有些评论还是假的自己加上去的。我租的公寓明明都是1B的户型，还有评论说室友很好。。。

### 1/5 — 坑人软件不要用

*2020-11-06, version 7.6.61*

售后服务超级差 就是坑中国学生钱的 无语 千万别下载。 租房zoopla什么的都还可以，留学生别吃亏

### 1/5 — 租房可以，返现是假的，就不要相信了

*2020-09-09*

可以用来找房，但是返现活动是假的，大家就不要轻信了。和小黄车一样，拖着就是不给。

### 1/5 — 没完没了的垃圾信息

*2020-08-03, version 7.6.1*

试用了一下，觉得不是很好用就删了。精彩部分来了，之后我每天都接到了不同手机号发过来的相同内容的uhomes广告。

还好老子用的不是真手机号和邮箱。

就知道你们会玩这套。

 <Uhomes >Incoming call: Dear customer,I'm you private consultant ERIC.I have received your inquiry,but you maybe too busy to take my call. I'll phone you again later. You can also add me by WeChat "Add Contacts"-->"WeChat Work Contacts"--> add my WeChat work number 13811156594. If you have any other questions about accommodations, please call +86 400 810 6781, from 8:30 to 23:00 Beijing time. Thank you again for choosing Uhomes.com

### 1/5 — Designed for Chinese readers

*2020-07-25, version 7.6.0*

I’ve been advertising a property on Uhomes. Initially posting a property, the app kept crashing when I tried to upload pictures. This was more annoying as after crashing it deleted my property description which I had to type up multiple times. 

The help service is very confusing- there’s a live chat, another section for help and on top of that you will receive text messages in response to your question. This was a very unclear text service and I actually thought someone was enquiring about the property.

The advertising headers are unfortunate as although my advert is listed under “London” properties, I would have to create new ads for the same property to post it under UCL, King’s College, etc university, meaning right now if students looking for homes click on their university instead of London (where their uni’s are based) they would not see my advert.

Initially the app didn’t allow me to sign up as a landlord rather than a student, though I was able to list a property after. The issue with this is that I’m getting many notifications about virtual viewings of student accommodation. 

I think the main aim of Uhomes is to link students to the big uni accommodation names like IQ and Urbanest so Uhomes gets a commission. As an independent landlord with a single property, i didn’t feel like this platform is for me.

### 1/5 — 所谓的返现都是骗人的

*2020-06-17, version 7.5.7*

无力吐槽

### 1/5 — 骗子公司

*2019-10-14, version 6.9.62*

这个 app 就是专门骗无知学生的.... 不推荐

### 1/5 — 垃圾应用，骗人的。自己到公寓官网订更靠谱！别上当

*2019-09-11, version 6.9.4*

垃圾应用，骗人的。自己到公寓官网订更靠谱！别上当！

公寓楼有自己的服务团队！ 不用找异乡好居 这种收费中介！ 找到机会就会收你费用！

### 1/5 — 坑

*2019-09-06, version 6.9.3.1*

用了这个app终于才知道什么叫做“国外中国人专坑中国人”

## Most critical reviews (10 lowest-rated)

### 1/5 — 无法使用

*2026-01-28, version 7.74.0*

必须用手机号注册，但任何方式都收不到验证码所以无法使用

### 1/5 — 别用

*2025-08-07*

快跑

### 1/5 — 根本没人用卸载了

*2025-07-05, version 7.61.0*

人那么少没有内容

### 1/5 — 垃圾

*2025-06-07, version 7.60.0*

骗钱软件

### 1/5 — 骗子软件

*2024-08-26, version 7.52.0*

骗人的，不要用

### 1/5 — 拖欠返现

*2023-09-10, version 7.38.0*

租期结束了还没有把返现发给住户，避雷

### 1/5 — Edinburgh

*2023-01-15, version 7.30.3*

This app is such a trash. Never see such an app that requires people pay for posting subletting.IT WAS USELESS. Also, for all those accommodations, people should find it so easy to go directly to the specific website and rent it rather than using this trash app. It is ridiculous that you can directly rent it without any extra cost other than your renting while you need to pay some for this third party app. Trust me, if you want to find a student accommodation, go directly to the specific website n if you want to live in private accommodation, I suggest to use Rightmove and Zoopla instead.

### 1/5 — 广告收费太贵

*2022-11-25, version 7.30.1*

时间太短，一个咨询都没有。删了

### 1/5 — 测试人不负责

*2022-09-14, version 7.29.2*

升级循环套

### 1/5 — 垃圾软件

*2021-10-17, version 7.15.0*

返现拖拖拉拉一年多都没返到账。申请提现无比复杂。。。最后申请提现到支付宝一个多月都没消息，还被扣手续费。。。不想返现就不要搞返现，就几百块钱的事情，搞得人心情都不好。。。

## Most praised reviews (10 highest-rated)

### 5/5 — They will call you endlessly.

*2024-09-18, version 7.53.1*

When you register for a few minutes, a staff member will call you. If you don't add WeChat, they will keep calling.😅

### 5/5 — Helpful

*2021-01-27, version 7.6.90*

Nice staff and nice app
异乡平台上的学生公寓挺多，有的有视频又的还有直播，感觉不错。在国内的话更能了解到将来自己生活居住的地方，对于如何选择公寓还是有很大的帮助的。

### 5/5 — U-Homes

*2020-08-05*

U Homes

### 5/5 — Brilliant

*2020-06-22, version 7.5.7*

信息很全 用起来很方便 推荐！

### 5/5 — 不错

*2020-01-18, version 7.2*

非常方便的app 让我找到了满意的宿舍

### 5/5 — 还好

*2019-10-25, version 6.9.62*

还好还好

### 5/5 — Best Service!!!

*2019-06-26*

I found my apartment in NYC with Uhomes. I am soo appreciate their premium service and being so patient to find the best apartment for me!

### 5/5 — Best app for searching house for Students Overseas

*2018-02-08*

uhouzz is, hands down, best app to search house for Students Overseas. 
It is because it shows school ratings, have helped so much with finding them a house & apartments

### 5/5 — 一番最高だ

*2017-02-19, version 4.4.1*

便利だしおしゃれだし愛用した

### 5/5 — 最高だ！

*2017-02-17, version 4.4.1*

留学生にとって最高だ！
素敵なお部屋見つけちゃった。
オススメ‼️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*