# UID Enterprise — Make Your Workspace Safer

> Digital workspace access and security solution for employees. (iPhone/iPad app by Ubiquiti Inc..)

- Source: https://appshunter.io/ios/app/uid-enterprise/id1498088361 (this page in markdown: same URL + `.md`)
- Developer: [Ubiquiti Inc.](https://appshunter.io/developer/683620863)
- Category: Business
- Price: Free
- Rating: 4.90/5 from 1,341 App Store ratings · 34 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.0 · 403 MB
- Languages: American English, French (France), German (Germany), Brazilian Portuguese, Russian, Mexican Spanish
- Released: 2021-08-04
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/uid-enterprise/id1498088361/reviews.md

## What is UID Enterprise?

The UID Enterprise mobile app is an all-encompassing, digital resource for your employees that allows them to unlock doors within your workspace, as well as securely connect to WiFi or a corporate VPN with a single tap.

UID Door Access
Unlock connected doors by tapping the app’s Door icon, shaking your mobile device, or tapping it against the door’s credential reader. Designated doorkeepers can also interact with visitors via a UA Pro reader and grant access remotely.

One-Click WiFi & One-Click VPN
Connect to your company’s WiFi or VPN with a single tap. Get the network access you need instantly without having to constantly re-enter your username and password.

Remote Call & Remote View
Accept visitor calls from Access readers and unlock connected doors remotely.

## Key features

- Unlock doors with a tap
- Secure WiFi connection
- One-click VPN access
- Remote visitor management
- Remote door unlocking

## What do users think of UID Enterprise?

Overall sentiment: negative

**Pros**

- 👍 Convenient door unlocking
- 🚀 One-click VPN/WiFi access
- 🔒 Secure access solution

**Cons**

- 🐛 Connectivity issues with doorbell cameras
- 👎 Confusing UI and poor user experience
- 🐛 Buggy and unreliable after recent updates

**Commonly reported bugs**

- Inability to connect to doorbell cameras
- Login and user management problems
- Incompatibility with certain device features

**Most requested features**

- Apple Watch support
- Automatic door unlocking based on proximity
- Improved notification management

## Recent user reviews (10 of 34)

All indexed reviews: https://appshunter.io/ios/app/uid-enterprise/id1498088361/reviews.md

### 1/5 — Account permissions do not work

*2026-07-08*

After logging into the account, it displays that the request has been sent to the admin, however no request was ever Received. The account is now unusable.

### 5/5 — TOP App

*2026-03-18*

Läuft alles, wie man es von Ubiquiti gewohnt ist!

### 5/5 — Gets me in

*2026-03-14*

Works well, so long as you know about the ‘shake to unlock’ feature in settings!

### 2/5 — One of the worst app designs I’ve ever seen

*2025-11-13*

It’s a really simple UI, normally all I want to do is unlock a door which is a magic disappearing button that doesn’t observe any conventions in app design

**Developer response:** Hi, when you attempt to unlock the door, are you standing next to the UA Reader? As mobile unlock rely on Bluetooth connection, the unlock button can only appear when you are next to the UA Reader. If you are right next to the reader and the blue unlock button is not showing, please get in touch with us by creating a ticket at account.ui.com/requests and provide us with a recording showing the unlock button is not showing up when you near the reader, as well as the support file from both the Identity Enterprise app and the UA Reader.

### 2/5 — Incoming Doorbell calls had no notification

*2025-10-27, version 0.90.2*

The Incoming Doorbell calls had no notification and sound

### 1/5 — Non funziona

*2025-10-05, version 0.90.2*

In Apple non funziona

### 2/5 — Session expire

*2025-09-21, version 0.90.2*

The session expire  … always…

### 1/5 — Experiencing doorbell connection issues on every call

*2025-09-06*

I have not been able to connect to any doorbell camera when it rings ever since this update. The screen stays greyed out and the mic and camera feed never come through. Right now this system is totally flawed and have no way of seeming who we are letting into the building.

**Developer response:** Hi, sorry about the bad experience, make sure to update your Access and Protect Application as well as the UniFi OS on the UniFi Console to the latest version. If that didn't resolve the issue, please consider reaching out to us by creating ticket on account.ui.com/requests. Share with us the support file from both the Identity Enterprise iOS app and the UA Reader. Make sure to share with us the exact time of the doorbell call as well.

### 1/5 — Peggior app mai vista sullo store

*2025-04-18, version 0.85.1*

Abbiamo dispositivi unifi per l’accesso in ufficio ed è l’esperienza peggiore che io abbia mai avuto. Continua a chiedermi il login ogni ora e di conseguenza non posso aprire la porta dell’ufficio. Inoltre continua ad aprirsi Apple Wallet ogni volta che avvicino il telefono al dispositivo per la scansione NFC. E per non farsi mancare nulla, a volte anche se avvicino il telefono la porta non si apre, costringendomi ad aprire l’app.

### 3/5 — Was pretty good until the most recent update

*2025-01-08*

App worked pretty well, with users unlocking the doors primarily via shake or NFC.  After the update, when shaking the device, it now requires you to also tap a notification before the door unlocks, a total step backward in functionality.

**Developer response:** Hi, thanks for pointing this out to us; we have forwarded this to our product team and will see how it can be optimized in the future version.

## Frequently asked questions about UID Enterprise

### What does the UID Enterprise app do?

The UID Enterprise app is a digital resource for employees to enhance workspace security and accessibility. It allows users to unlock connected doors, securely connect to corporate WiFi, and access a VPN with a single tap, streamlining daily operations.

### How can I unlock doors with this app?

You can unlock connected doors by tapping the app's Door icon, shaking your mobile device, or tapping your device against the door's credential reader. Designated doorkeepers also have the ability to grant remote access to visitors.

### Is this app free to use?

Based on the provided information, the app is offered for free. There are no mentions of subscription fees or in-app purchases for its core functionalities.

### What are the benefits of using One-Click WiFi & VPN?

The One-Click WiFi and One-Click VPN features allow you to connect to your company's network instantly with a single tap. This eliminates the need to repeatedly enter usernames and passwords, saving time and improving security.

### Can I manage visitors with this app?

Yes, the app supports remote visitor management. Designated doorkeepers can interact with visitors via a UA Pro reader, accept visitor calls, and unlock connected doors remotely, providing a convenient way to manage building access.

## Version history (last 5 releases)

### 0.91.7 — 2026-06-29

Overview
UID Enterprise iOS 0.91.7 includes the following bugfixes.

Bugfixes
- Fixed an issue where the One-Click WiFi connection status was incorrect on iOS 26.0 and later.
- Fixed an issue where doors without Mobile Unlock enabled did not appear in the Apple Watch door list.

### 0.91.6 — 2026-06-12

Overview
UID Enterprise iOS 0.91.6 includes the following improvements and bugfixes.

Improvements
- Improved app compatibility and stability.

Bugfixes
- Fixed a potential issue that could prevent doors from being unlocked using Mobile Unlock.

### 0.91.5 — 2026-03-26

Overview
UID Enterprise iOS 0.91.5 includes the following improvements.

Improvements
- Updated user interface strings from "UniFi Identity Enterprise" to "UID Enterprise."

### 0.91.4 — 2026-01-16

Overview
UID Enterprise iOS 0.91.4 includes the following improvements.

Improvements
- Renamed UniFi Identity Enterprise to UID Enterprise.

### 0.91.2 — 2025-12-01

Overview
UniFi Identity Enterprise iOS 0.91.2 includes the following bugfixes.

Bugfixes
Fixed an issue where the camera’s video recording settings could change unexpectedly.

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## More apps by Ubiquiti Inc.

- [UniFi](https://appshunter.io/ios/app/unifi/id1057750338)
- [AmpliFi WiFi](https://appshunter.io/ios/app/amplifi-wifi/id1115225220)
- [UISP Mobile](https://appshunter.io/ios/app/uisp-mobile/id1183022489)
- [Ubiquiti WiFiman](https://appshunter.io/ios/app/ubiquiti-wifiman/id1385561119)
- [UniFi Protect](https://appshunter.io/ios/app/unifi-protect/id1392492235)
- [UISP CRM](https://appshunter.io/ios/app/uisp-crm/id1456722313)

All apps by Ubiquiti Inc.: https://appshunter.io/developer/683620863

## Related topics

[identity enterprise](https://appshunter.io/ios/topics/identity-enterprise) · [unifi identity enterprise](https://appshunter.io/ios/topics/unifi-identity-enterprise) · [uid enterprise](https://appshunter.io/ios/topics/uid-enterprise) · [uid](https://appshunter.io/ios/topics/uid) · [unifi identity](https://appshunter.io/ios/topics/unifi-identity) · [identity](https://appshunter.io/ios/topics/identity) · [uisp](https://appshunter.io/ios/topics/uisp) · [unifi innerspace](https://appshunter.io/ios/topics/unifi-innerspace) · [UI](https://appshunter.io/ios/topics/ui)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*