# uIDentify — user reviews

> 8 indexed App Store user reviews of uIDentify by uComply Ltd.

- Source: https://appshunter.io/ios/app/uidentify/id1631379219/reviews
- App overview in markdown: https://appshunter.io/ios/app/uidentify/id1631379219.md

## Most critical reviews (8 lowest-rated)

### 1/5 — Terrible

*2026-01-27, version 1.0.13*

This app is terrible, I have been trying to scan my passport, however, it’s been impossible. It is only good for scanning cards. Not passports. It is actually very frustrating

### 1/5 — Passport chip reader doesn’t work

*2025-08-14, version 1.0.13*

Wasted 45 minutes on continuous failure of chip reader from a 5 month old passport that’s been used once.

### 1/5 — Won’t allow me to scan passport

*2024-12-09, version 1.0.13*

Everything else works but scanning passport

### 1/5 — Not fit for purpose

*2023-06-21, version 1.0.10*

Won’t accept my passport, won’t read the chip. Not fit for purpose. The help advisors advice was, it must be my phone or passport, despite using Apple Pay everyday and using my passport for regular travel in the last month I have had no problems with it then , app is rubbish!

### 1/5 — Instructions poor

*2023-01-26, version 1.0.9*

When scanning chip, remove any protective case and lay the phone down on the info page. No need to hover over the phone.
It should scan immediately

### 1/5 — Not fit for purpose

*2022-12-20, version 1.0.9*

This app is not fit for purpose and does not even allow me to complete the passport scanning stage. Would not recommend.

### 5/5 — Very easy

*2023-07-30, version 1.0.11*

Very easy process, clear instructions took me about 1 minute start to finish

### 5/5 — Very easy to use

*2023-05-23, version 1.0.10*

Very easy to use and straight forward, the whole process was very simple and quick

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*