# UK Athletics — user reviews > 65 indexed App Store user reviews of UK Athletics by University of Kentucky, rated 4.80/5 from 4,083 ratings. - Source: https://appshunter.io/ios/app/uk-athletics/id1273401353/reviews - App overview in markdown: https://appshunter.io/ios/app/uk-athletics/id1273401353.md - Rating breakdown: 5★ 3,776 · 4★ 150 · 3★ 46 · 2★ 20 · 1★ 91 ## What do users think of UK Athletics? Overall sentiment: negative **Pros** - 🤩 Great app for UK athletics - 🔢 Helpful stats and scores - 🎶 Ability to listen to games **Cons** - 🐛 App crashes and glitches frequently - 🤬 Difficult to access and manage tickets - 🕰️ Slow and unresponsive app performance - 🤷‍♂️ Confusing navigation and UI - ❌ Important features not working (e.g. live audio) **Commonly reported bugs** - App not opening or loading properly - Ticket barcodes not displaying correctly - Incorrect game scores and information **Most requested features** - Live game tracking and updates - Ability to reset password and update account info - Integration with other platforms (e.g. Apple Wallet) ## Newest reviews (13 of 65) ### 1/5 — RJB *2023-08-25, version 2.2.7* I can’t get this app to work ### 1/5 — Won’t Load *2023-08-22, version 2.2.7* App won’t load ### 3/5 — A step backward *2022-12-13, version 2.2.2* The schedule used to include what TV networks would carry each game, but that’s not in this year’s schedule. I had to go to a website to get that information. Also, it would be helpful if the schedule could display game times in the user’s time zone. ESPN’s website does that automatically. ### 3/5 — So where can we watch the Game? *2022-11-25, version 2.2.1* It would be so nice to select the Game and learn where to watch especially for the Fans that can’t afford or can’t travel the Games. ### 1/5 — Elementary School Dropouts hired as IT’s for UK Athletic App??? *2022-10-31, version 2.2.0* This app has to be ran by the worst IT people on Planet Earth. Is there anything about this App that EVER works properly? The UK Athletics Website used to be a work of Art, but now it’s as bad as the App. ### 1/5 — App has not worked in months *2022-07-11, version 1.5.4* App will not load anything just refreshes and then crashes. Hopefully this gets mitigated before season starts. ### 1/5 — Manage tickets does not work *2021-11-15, version 1.5.3* I have tried to manage my season e-tickets for basketball and have had nothing but problems. I’ve tried thru the iPhone app and Google Play app, safari, chrome and windows and none of them will allow me to download or transfer my tickets. I have to meet an IT guy outside the Rupp gate every game for him to fix it. You know it’s bad since you station IT guys outside of gates to fix it (at least fix game by game). Then, the same problem happens again the very next game. Frustrating! Fix it once and for all. As I have games I cannot attend and need to transfer them but you cannot fix that simple download/transfer feature so I will lose money. ### 1/5 — Tickets won’t display *2020-12-19, version 1.4.9* I downloaded this app because it was the only way to buy tickets for the high school football championship games. I had the barcodes displayed yesterday, and tried to send them to Apple wallet. That also didn’t work. I’ve already bought the tickets, and now the app won’t display the 2D barcodes, so I don’t know how I’m going to get in. ### 1/5 — Men’s Basketball *2020-03-04, version 1.4.5* No luck radio steaming several games this year. If you can’t handle volume of traffic, sell rights to tune-in radio. I would be happy to pay to for the games. This app is a joke and a huge disservice to the fans ### 4/5 — jasmantheCatfan *2020-02-12, version 1.4.5* I used this for the for the first time tonight and loved it, especially how quick the stats refreshed. Thanks for developing this app. ### 1/5 — It’s Hard to Listen to Games When THE AUDIO DOESNT WORK *2019-11-10, version 1.4.4* Please fix this important function in the app. Two different smartphones in my household could not get audio for two different games, whether streaming via WiFi or on my cellular data plan. App is pretty much useless for following UK sports without it. ### 1/5 — On Demand Audio *2019-11-08, version 1.4.4* The on demand audio portion would be better if it didn’t even exist. It is pitiful. Embarrassing that a university refuses to put better technology on its athletics app ### 1/5 — THE WORST *2019-06-25, version 1.4.2* If I could somehow give negative stars I would give negative 5. The fact that I have to give it a star to submit this is an insult to democracy. I can never find my tickets, the purchase process is extremely poor. If all you are interested in is a news feed there is likely a less frustrating way to get it. Honestly it makes me want to stop going to games to have to interface with this app to get my tickets. If this even were to cost a penny I would not buy it. A more direct functional navigator pane would be a great start. One button that says “tickets”. Under that heading add one button for “buy tickets” one button for “here’s your tickets” one button for “here’s what we didn’t tell you about the ticket purchasing process sucker”. ## Most critical reviews (10 lowest-rated) ### 1/5 — it has never worked *2026-09-04, version 3.1.1* I've tried for two seasons to accept football tickets and put them in my Apple Wallet. Nothing. Wifi, or not. WIFI only. No VPN. Deleted this app and Ticketmaster, reinstalled and nothing changed. ### 1/5 — Doesn’t work *2026-04-29, version 3.1.0* Tried transferring tickets to Apple Wallet multiple times only for app to get stuck every single time. Still don’t have tickets in the wallet. ### 1/5 — Horrible! *2026-01-09, version 3.0.9* This has got to be the worst App ever. And how restarted is it that you can’t just retrieve your tickets from Ticketmaster anymore? You have to go to a second app that I can’t even get logged into, so I can’t get to my tickets and the game is tomorrow. I know I used the correct login, I reset my password, and all I keep getting is a dumb error message. Give me my tickets! 😡 ### 1/5 — Not a perfect app *2025-12-24, version 3.0.9* There are parts of this app that does not work, such as the game highlights. The radio button/link is no longer on the game page. At best 1 out of 5 stars. Come on UK developers you can do better. ### 1/5 — Worse App Ever! *2025-02-08, version 3.0.0* Horrible application. Worse app I have seen to use. Never can get my tickets until I have been tortured for 45 minutes! I hate to think about have to get my tickets until up for a game. ### 1/5 — UK athletics app *2024-11-21, version 2.4.5* App not downloading. Will open from App Store BUT will not open. ### 1/5 — App doesn’t work *2024-11-15, version 2.4.5* App glitches constantly. I only use it to access my tickets and it is a very painful process every time. ### 1/5 — App does not refresh *2024-11-15, version 2.4.5* This app has worked each year prior to 2024 but I have had to delete and reinstall the app for almost every single football game to access my tickets because it won’t refresh so it can’t access them. ### 1/5 — Help *2024-10-31, version 2.4.5* I tried to get help but unable to reach anyone in response to me paying for football season tickets, but can’t see them anywhere on the app. I haven’t been to a game since I thought you just canceled my season tickets. I’ve wasted my money for nothing. Please help! ### 1/5 — Never works *2023-11-28, version 2.3.3* I rarely have the ability to transfer tickets. Is there any way to ask for help when I continue to get error messages asking me to try later? ## Most praised reviews (10 highest-rated) ### 5/5 — UK Girls Basketball *2026-01-04, version 3.0.9* Great team, good shooting, win UK! ### 5/5 — Comment *2024-10-23, version 2.4.5* The upper level is not clean! The seats have not been wiped down and the floor is sticky. Must be cutting expenses?? ### 5/5 — At the game experience *2024-02-04, version 2.3.7* The app works 80% of the time. Promoted in the arena are the trivia contests. It never loads. The lights work but the contest must NOT be important. Wonder if they gave the sponsor money back? ### 5/5 — Lights! *2023-01-18, version 2.2.2* It’s fun when the lights work! ### 5/5 — Go Cats 🐱! *2022-12-21, version 2.2.2* What an athletic department! What an app! ### 5/5 — Best Kentucky app *2020-07-30, version 1.4.6* Keeps you up to date on all Uk athletes ### 5/5 — love it!! *2019-06-18, version 1.4.2* what a great app for all my uk athletics games & it removes the difficulty of having to bring an actual ticket to every game! ### 5/5 — Best App *2019-02-22, version 1.4.0* This is the best app in the WORLD and for UK fans. ### 5/5 — Great app *2018-10-23, version 1.2.5* You can get all your UK games and news in this app ### 5/5 — Great Better than ESPN *2018-10-14, version 1.2.5* O my so good helps me with every game of the seasons --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*