# UK Immigration: ID Check

> Online identity verification for UK immigration applications and eVisa access. (iPhone/iPad app by Home Office.)

- Source: https://appshunter.io/ios/app/uk-immigration-id-check/id1499891460 (this page in markdown: same URL + `.md`)
- Developer: [Home Office](https://appshunter.io/developer/1478906988)
- Category: Utilities
- Price: Free
- Rating: 1.90/5 from 159 App Store ratings · 371 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 223 MB
- Languages: American English
- Released: 2020-09-30
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/uk-immigration-id-check/id1499891460/reviews.md

## What is UK Immigration?

The UK Immigration: ID Check app lets you confirm your identity online when:
•	applying for a visa
•	updating your personal details on your UKVI account
•	setting up access to your online immigration status (eVisa)


Before you start

You must follow the steps in the online application form, account update or eVisa form before using the app.

You will need to be in a well-lit area, so you can take a good quality photograph of yourself.

You need to use:
• an iPhone 8 or newer
• iOS 16 or later


If you are applying for a visa

If you use this app when you apply for a visa, you will not have to attend an appointment to confirm your identity.

You can use this app if you are:
•	an EU, European Economic Area (EEA) or Swiss citizen
•	a British national (overseas) visa (BNO) applicant with a BNO or Hong Kong Special Administrative Region (HKSAR) passport
•	a graduate visa applicant with a UK biometric residence permit (BRP)

You will need either:
•	a passport that has a chip (also called a ‘biometric passport’)
•	a biometric residence permit (BRP)

If you’re applying for a graduate visa and are not from the EU, European Economic Area (EEA) or a Swiss citizen, you must use your BRP.

If you use a BRP, it must not have expired more than 18 months ago.


If you are setting up access to your eVisa 
 
You will need either a biometric residence permit (BRP) or a passport.
 
If you use a BRP, it must not have expired more than 18 months ago. 
 

If you are updating the personal details on your UKVI account
 
You will need a passport or other identity document with your new details. Your document must have a biometric chip.


What happens next

The app only helps confirm your identity. You must still complete the rest of your application. We will tell you how to do this when you finish using the app.


Privacy and security

The app is safe and secure. Your personal information will not be stored in the app or on the phone when you finish using it.

For information on staying safe online please visit the UK Cyber Aware website.


Accessibility

Our Accessibility Statement can be found at:

https://confirm-your-identity.homeoffice.gov.uk/register/app-accessibility

## Key features

- Online identity confirmation
- Visa application support
- eVisa access setup
- Personal detail updates
- Biometric passport/BRP scanning
- No in-person appointments required

## What do users think of UK Immigration?

Overall sentiment: negative

**Pros**

- ⭐ Simple and straightforward
- ✅ Worked as intended
- 🚀 Reliable without app crashes

**Cons**

- 🐛 Fails to scan documents
- 🔒 Locks out users for 24 hours
- 👎 Doesn't recognize passports or BRP cards
- 🤯 Frustrating and confusing to use
- 🤖 Unreliable and glitchy
- 🚫 Doesn't work on iPhones

**Commonly reported bugs**

- Chip scanning doesn't work
- Fails to recognize documents
- Randomly disconnects and requires restarting
- Locks users out after multiple failed attempts

**Most requested features**

- Allow manual entry of document details
- Improve chip scanning functionality
- Provide better instructions and guidance
- Ensure compatibility across all devices

## Recent user reviews (10 of 371)

All indexed reviews: https://appshunter.io/ios/app/uk-immigration-id-check/id1499891460/reviews.md

### 1/5 — Useless

*2026-08-23, version 3.31.363*

Awful app and image recognition, doesn’t detect passports properly

### 1/5 — Worst

*2026-08-22, version 3.31.363*

Worst app I was trying to add passport on my daughter’s evisa but this app was not opened . I tried with different I phones, also with connection code. Nothing work. Finally I send the documents via post .

### 1/5 — Whoever made this should retire

*2026-08-20, version 3.31.363*

This department should genuinely just disband

### 3/5 — Please create an app to view and show evisa

*2026-08-20, version 3.31.363*

It is more suggestion rather than review but I would like to ask for mobile application where I can have access to my evisa. I am a UK resident and when I travel I am asked to provide immigration details so randomly. Last time it happened on the bag drop in Spain and lady didn’t accept share code, she wanted us to open exact page. Login on website still works 50/50 as you enter your details, otp, and page says you’ve already logged, you click the link on this page and it gets you to the very beginning paragraph explaining what evisa is. 

Having an official mobile app where my details (evisa page, profile, share code generator) are easily accessible would make life easier. As a successful example I can point on HMRC app. Many Thanks!

### 1/5 — Useless

*2026-08-20, version 3.31.363*

Don’t bother downloading it. It doesn’t recognise QR codes & it wants you to use another device so a real faff for something that should be so simple.

### 1/5 — The worst app

*2026-08-19, version 3.29.347*

Complete rubbish, not working at all — shameful

### 1/5 — Does not work

*2026-08-18, version 3.29.347*

It kept showing connecting and didn’t show anything else further. I’ve tried to restart it, use code and QRcode, delete the App then download it again, but none of these work. Please help to fix this issue. Thank you.

### 1/5 — Weaponised Incompetence

*2026-07-23, version 3.29.347*

I was locked out of the app for 1 hour because they didn't like the photo of my passport (which was automatically taken by the app, I had about 2 seconds to frame it and no warning of when the photo would be taken).

### 1/5 — Worst app ever

*2026-07-20, version 3.29.347*

Waste of time. I prefer a real visa.

### 1/5 — Bad experience

*2026-07-17, version 3.29.347*

Can’t literally do anything!!!! Wasted all my time and still saying there’s a problem with my document. Very bad

## Frequently asked questions about UK Immigration

### What is the UK Immigration: ID Check app used for?

The app is used to confirm your identity online when applying for a UK visa, updating your personal details on your UKVI account, or setting up access to your online immigration status (eVisa). It helps to avoid the need for in-person appointments for identity verification during these processes.

### What are the requirements to use the UK Immigration: ID Check app?

You need an iPhone 8 or newer running iOS 16 or later. You must also be in a well-lit area to take a good quality photograph of yourself. Specific document requirements, such as a biometric passport or a biometric residence permit (BRP), apply depending on your application type.

### Who is eligible to use this app for visa applications?

The app can be used by EU, European Economic Area (EEA), or Swiss citizens, British nationals (overseas) visa (BNO) applicants with a BNO or HKSAR passport, and graduate visa applicants with a UK biometric residence permit (BRP). You will need either a passport with a chip or a BRP.

### Is my personal information safe when using the app?

Yes, the app is designed to be safe and secure. Your personal information will not be stored in the app or on your phone after you finish using it. For further information on online safety, you can visit the UK Cyber Aware website.

### What happens after I confirm my identity with the app?

The app's sole purpose is to confirm your identity. You must still complete the remainder of your application. The app will guide you on the next steps to finish your application after the identity confirmation process is complete.

## Version history (last 5 releases)

### 3.31.363 — 2026-08-19

Performance improvements

### 3.29.347 — 2026-05-28

Performance improvements

### 3.27.332 — 2026-03-11

Performance improvements

### 3.25.331 — 2026-02-04

Performance improvements

### 3.20.323 — 2025-12-10

Performance improvements

## Apps similar to UK Immigration

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [GOV.UK One Login](https://appshunter.io/ios/app/govuk-one-login/id6737119425) | 4.5 (2,772) | Free | Utilities |
| [Passport App](https://appshunter.io/ios/app/passport-app/id1572977446) | — | Free | Utilities |
| [GOV.UK ID Check](https://appshunter.io/ios/app/govuk-id-check/id1629050566) | 4.8 (5,075) | Free | Utilities |
| [Reset Cardholder](https://appshunter.io/ios/app/reset-cardholder/id1260490672) | — | Free | Utilities |
| [Ami Probashi](https://appshunter.io/ios/app/ami-probashi/id1626946419) | 3.9 (37) | Free | Utilities |

## More apps by Home Office

- [EU Exit: ID Document Check](https://appshunter.io/ios/app/eu-exit-id-document-check/id1478914184)
- [UK ETA](https://appshunter.io/ios/app/uk-eta/id6444912481)

All apps by Home Office: https://appshunter.io/developer/1478906988

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*