# UKG iSeries — user reviews > 43 indexed App Store user reviews of UKG iSeries by Kronos Incorporated, rated 1.10/5 from 26 ratings. - Source: https://appshunter.io/ios/app/ukg-iseries/id1060582718/reviews - App overview in markdown: https://appshunter.io/ios/app/ukg-iseries/id1060582718.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 25 ## Newest reviews (18 of 43) ### 1/5 — Horrible App *2020-09-03, version v3.0.1* Let me just start by saying this app is absolutely horrible. I use it on my iPhone so therefore have the I Series app downloaded. Almost daily I have to log into airplane mode to interrupt the service and restart it in order for it to even consider wanting to work. If you’re looking for a reliable app to record your available work hours this is not the one! ### 1/5 — Junk *2020-07-26, version v3.0.1* Logged on once - couldn’t review punches. Logged in 2nd time - said no license. ### 1/5 — Give zero if was possible *2020-06-26, version v3.0.1* This app is completely useless. It is never updated or maintained and no employee can use it to learn his/her work schedule. Now must drive to work to find upcoming work schedule. ### 1/5 — Crap *2020-06-05, version v3.0.0* This app is the worst. Laggy interface and the UI looks like it hasn’t been updated since the original iPhone came out in 2007. Tap icons are minuscule and the essential functions like punch and logout are buried under the home bar because it hasn’t been updated to the new style phones with no home button and Face ID. Accidentally swiping to home because I’m trying to punch in is infuriating. JUNK! ### 1/5 — Won’t even let me sign in *2020-03-09, version v3.0.0* I can’t sign on and the website requires flash player to sign on so that you're forced to use the app on the go. I could pay a college student to design a better way to check my schedule with a month as a deadline and get a better app than this. ### 1/5 — Bad *2019-11-29, version v2.2.0* I can’t connect to my account i looked online even ### 1/5 — Not working with iOS 13 *2019-09-20, version v2.2.0* Guys! Quick the app is not compatible with iOS 13. Please get this fixed ASAP ### 1/5 — Doesn’t Load *2019-09-05, version v2.2.0* I just use this app to punch in/out and keep track of my hours for my employer. It freezes a lot and doesn’t want to load, so I have to turn my phone off and back on to make it work. ### 1/5 — Does it even work? *2019-06-26, version v2.1.0* App is trash 🚮. Simple only works when it wants to. ### 1/5 — Dumb *2019-06-21, version v2.1.0* FIX IT. I can’t log in. I can’t check my schedule. I can’t check my hours it’s stupid ### 1/5 — HATE! *2019-06-20, version v2.1.0* There are not words to describe how much I HATE everything about Kronos. ### 1/5 — Only use it because of my job *2019-06-07, version v2.1.0* Since your new bug fix. I’ve tried several times just to update, but it doesn’t go through. I’ve even uninstalled and now it simply won’t download. It’s just stuck on waiting. I have great wifi and enough storage to download it. Luckily my job has an alternate way to check one’s schedule. Before this issue it would crash frequently making it difficult to swap shifts for coworkers. ### 1/5 — terrible terrible app I would give it 0 stars if I could. *2019-04-26, version v2.1.0* •hard to read your schedule •never loads •freezes and glitches ### 1/5 — Would be helpful if it works *2019-04-11, version v2.1.0* I always check it on Thursdays because that’s when our schedule is out but for some reason I couldn’t get the app to work on Thursdays. It just crashes or just wouldn’t let me sign in. ### 1/5 — Does not work has never worked. *2019-04-05, version v2.1.0* No one in my company can get this app to work. That’s well over a hundred people that think Kronos is a waste of time. ### 1/5 — I don’t understand *2019-01-27, version v1.7.0* It is beyond me why any company would pay for such a lousy program. The online site is so obnoxiously unfriendly, I want to punch it in its ugly face! The mobile app doesn’t even work! It just crashes, and crashes, and crashes! Just as unfriendly! I keep checking to see if it gets fixed... and nothing. It actually seems to crash even worse the more I open it, but that just may be my frustration boiling over! I’m extremely disappointed that my employer uses such garbage. ### 1/5 — Useless *2019-01-24, version v1.7.0* This app worked relatively well for the first several months after our company switched to using it, although the whole thing is not very user friendly or intuitive. However a few weeks ago they totally switched the format and now it does not even let me log in and does not work at all. Completely useless and now I always have to rely on my computer to see scheduling changes ### 1/5 — Nothing works *2019-01-15, version v1.7.0* Literally nothing is working when the app loads. Did the app developer just die in the middle of making this??? ## Most critical reviews (10 lowest-rated) ### 1/5 — Broken for months *2023-05-18, version v3.0.4* The app is completely broken for both the iPhone and android. It has not been updated in over a year and tech support has mot replied to many communications. Bang up job UKG. Kudos all around. ### 1/5 — Not working *2023-05-15, version v3.0.4* Retrieving app config. Cannot login anymore, please fix!!! ### 1/5 — Doesn’t work on my ios 16.4 *2023-05-09, version v3.0.4* Doesn’t work on my ios 16.4 ### 1/5 — Doesn’t work anymore 5/4/23 *2023-05-04, version v3.0.4* Stopped working with iOS 16.2. “Retrieving app configuration” crazy a company as big as Kronos can’t have a stable app. Hasn’t had an update since 12/22. Unacceptable. ### 1/5 — Don’t work *2023-04-22, version v3.0.4* Please fix this app to work with apple new update! ### 1/5 — App Not Working on iOS 16.4 *2023-04-05, version v3.0.4* App not working, unable to login. ### 1/5 — UKG series mobile app *2023-04-03, version v3.0.4* Good morning why for over a week now I can’t use the app on my mobile phone? ### 1/5 — iOS 16.4 *2023-03-30, version v3.0.4* App won’t work on iOS 16.4. Retrieving app configuration ### 1/5 — Please Invest More Into This App *2021-05-20, version v3.0.3* Extremely dissatisfied with the performance of this app. The update didn’t seem to address any of its many issues. As other users have stated, in order to log in, you must temporarily put your phone into airplane mode. This is incredibly inconvenient and annoying when you need to log into different tasks throughout the day. Please pay attention to the feedback you are receiving from frustrated users. ### 1/5 — Awful Application *2021-02-05, version v3.0.3* This application hardly ever works, if you’re lucky it might work half the time you need it. It’s always crashing and can never find your location. ## Most praised reviews (4 highest-rated) ### 3/5 — tired of logging in *2024-01-13, version v3.0.5* I have this app on my phone and I have to login every single time I use it. Why can’t it stay open, at least for one whole day? I don’t really think anyone’s going to sneak into my account and nefariously clock in or out for me. ### 3/5 — Mobile App *2018-12-15, version v1.7.0* So far app is working okay. I can check my schedule and time. Our company provided the link for the server. Still can do more on the desktop but at least you can check your schedule and time again on the phone. ### 2/5 — Needs work *2019-04-22, version v2.1.0* I use this particular Kronos for work. I’m supposed to be able to check my schedule and swap shifts. When I don’t receive a “Service Error,” the app is useful. However, I am only able to successfully log in about half the time. Since there are other reviews with similar, if not the exact same problem; it looks like this isn’t just my job’s tech problem, but an app bug. If this wasn’t required by my job, I wouldn’t use it. Nor would I use this app if I had to post a schedule for mobile access. ### 2/5 — Username and Password *2018-02-28, version v1.5.0* Please update the application to have the option to remember my username and password! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-18.*