# UKG Workforce Central — user reviews

> 497 indexed App Store user reviews of UKG Workforce Central by Kronos Incorporated, rated 1.40/5 from 942 ratings.

- Source: https://appshunter.io/ios/app/ukg-workforce-central/id404059113/reviews
- App overview in markdown: https://appshunter.io/ios/app/ukg-workforce-central/id404059113.md
- Rating breakdown: 5★ 67 · 4★ 21 · 3★ 16 · 2★ 42 · 1★ 796

## What do users think of UKG Workforce Central?

Overall sentiment: negative

**Pros**

- 👍 Helpful for work
- 📅 Ability to view schedule

**Cons**

- 🐛 Constant crashes and glitches
- 🔑 Requires frequent password changes
- 🕰️ Slow and unresponsive
- 📵 Inability to stay logged in
- 🤖 Lack of biometric login options
- 🗓️ Confusing schedule display
- 🤯 Frustrating user experience

**Commonly reported bugs**

- Server connection issues
- Login failures
- Disappearing schedule data
- Incompatibility with newer iOS versions

**Most requested features**

- Calendar sync integration
- Improved shift management tools
- Streamlined login process
- Customizable schedule views

## Newest reviews (20 of 497)

### 1/5 — Not working

*2026-06-13, version 7.0.1*

Just downloaded for my new job and getting “unable to contact server” so I can’t sign in or check anything, tried to delete and reinstall and it still doesn’t work

### 1/5 — App not working

*2026-06-13, version 7.0.1*

Login in screen zoomed max

### 1/5 — My sincere condolences if your company uses this service

*2026-06-10, version 7.0.1*

Every metric of this service is subpar, or borderline non-functional, or doesn’t work at all. 

I assume they’re extremely cheap which is why our companies use their service.

### 1/5 — App frequently goes down

*2026-05-31, version 7.0.1*

The app frequently goes down, at least once every 1-2 weeks, making it impossible to sign in for hours or even days at a time. If you are required to use this app, I recommend you screenshot your schedule regularly (or find where it might be posted elsewhere) because you never know when you may no longer be able to see it!

### 1/5 — This app sucks

*2026-05-24, version 7.0.1*

It takes a ridiculous amount of time to log in and I run into constant errors

### 1/5 — Hardly Works

*2026-05-22, version 7.0.1*

Likes to randomly log you out while you’re using it, or the log in screen bugs out and does not work because it thinks you’re on a computer so you just can’t see your schedule until the app works again.

### 1/5 — Bug issues

*2026-05-22, version 7.0.1*

I literally cannot sign in without uninstalling the app and redownloading it

### 1/5 — This app sucks

*2026-04-28, version 7.0.1*

Every time I try to log in so I can see my schedule. It keeps saying oh you unable to contact your sever. This app deserves a -100 star. Who in there right mind likes this app!!

### 1/5 — Security questions don’t work

*2026-04-27, version 7.0.1*

What’s the point of setting up security questions if it won’t even accept the right answers?
This is what pisses me off the most about this bs app. I have my answers written down and yet the answer is not correct? Now I’m
Logged out and I can’t access my schedule because some idiot doesn’t know how to program the right answers

### 1/5 — Bugs fixes

*2026-04-25, version 7.0.1*

Why update nothing too longer nothing then so why that screen black not working

### 1/5 — Broken

*2026-04-16, version 7.0.1*

This app rarely works and biometric authentication breaks the app even more than without having it.

### 1/5 — Embarrassing

*2026-04-14, version 7.0.1*

I’ve worked for small family owned companies that used better punch card apps than this. The fact that the large company I work for uses this is frankly embarrassing. Both the app and the website consistently have so many issues such as crashing and freezing and the website has even more issues than the app!

### 1/5 — ?

*2026-04-05, version 7.0.1*

Says there’s an error in my server id

### 1/5 — Useless

*2026-03-26, version 7.0.1*

My employer uses Kronos and allows us to punch in on our phones while our laptops boot up. It literally takes longer for the app to load than it takes for the laptop to boot up. On top of that the app makes me sign in every single time.

### 1/5 — Awful

*2026-03-24, version 7.0.1*

I have to use this app to clock on & off.
It takes ages to load, if at all, often I just have a blank white screen.
Every minute, I’m late costs me money. I also don’t need to waste 5-10 minutes when I’ve finished to also try to get connectivity.
Absolutely AWFUL.

### 1/5 — Nightmare

*2026-03-23, version 7.0.1*

I’m sorry for you if your employer chooses to use this app too.

### 1/5 — App is horrible

*2026-02-26, version 7.0.1*

Whenever I attempt to login it half screens and doesn’t allow me to type. It’s been a problem for at least 5+ years. It’s ridiculous. Can’t wait for my job to switch in the fall off of UKG.

### 1/5 — Kronos

*2026-02-25, version 7.0.1*

I can put my user name and password but when I hit log on it doesn’t work

### 1/5 — Garbage app/Garbage developers

*2026-02-25, version 7.0.1*

I don’t usually write a review, but this app is being used by big businesses and it’s GARBAGE!  Multiple login attempts every time I have to check my schedule. Half of the time it does not work.. Logs you out constantly while using the app. I don’t know why the  company I work for is using this app.  I’m sure there are better apps with better developer support out there.. Again, GARBAGE APP!!!

### 1/5 — Always down

*2026-02-21, version 7.0.1*

9 times out of ten you will not be able to log in. Should be discontinued as it’s even more of a hassle than going in person to get your schedule

## Most critical reviews (10 lowest-rated)

### 1/5 — Please fix the log in

*2026-08-06, version 7.0.1*

It’s stuck on landscape mode on my phone and I can’t see what I’m typing to log in my user name and password please I’m stressing out WHAT TIME DO I WORK

### 1/5 — Comically Terrible

*2026-08-04, version 7.0.1*

Truly insane how bad this app is. Clocking in and out is such a hassle. Like, comically so. I have to build in time each day to clock in and out bc this app takes so long to actually work. You have to assume it’s gonna take at least three tries to actually be able to get in. Beyond irritated that this is somehow the app my company decided to use.

### 1/5 — FIX YOUR APP

*2026-07-31, version 7.0.1*

9 years of negative reviews and employers still use this bs, fix your app. Im having trouble logging in and you guys will probably be no help.

### 1/5 — I can’t look at my schedules anymore

*2026-07-31, version 7.0.1*

Everything was great until last week that my schedules nowadays are blank

### 1/5 — Horrible App

*2026-07-28, version 7.0.1*

Please fix this app! It almost NEVER lets me log on and see my schedule! It is horribly optimized for mobile devices and feels like I am using a broken program that absolutely nobody put any real effort into designing and developing.

### 1/5 — AD that can’t go away

*2026-06-28, version 7.0.1*

There is an AD in the middle of the screen that won’t ever go away and I can’t access anything. What moron made this app?

### 1/5 — Update needed.

*2026-06-21, version 7.0.1*

This app needs an update desperately.  Barely ever able to use it.  Please help.

### 1/5 — Horrible App

*2026-06-20, version 7.0.1*

Would give it a 0/5 if I could. It has so many issues it barely works.

### 1/5 — nope ..

*2026-06-19, version 7.0.1*

I literally just started a new job, & this is the app they have us using it’s so bad I just downloaded the app put in my information & everything sometimes my login won’t even load I just got the app yet have to keep downloading & reinstalling for anything to work absolutely not! every other app I’ve had so far works so smooth, but this is a big no

### 1/5 — Worst app ever

*2026-06-14, version 7.0.1*

God forbid it shows badge notifications. Had a schedule that was modified today and never got a notification. This app SUCKS.

## Most praised reviews (10 highest-rated)

### 5/5 — Companies

*2025-06-11, version 7.0.1*

Companies

### 5/5 — Help

*2025-03-15, version 7.0.1*

Why is it telling me my account has expired

### 5/5 — Update

*2024-11-12*

The app seems to be in a better condition now, I used to always have to login every single time and it would crash every other time but now i logged in once and its saves it, so far the app is actually pretty decent now !

### 5/5 — Helpful for work

*2024-10-08, version 6.10.3*

I’m happy to have this app because.  It’s perfect and handy for work to clock in and out of on

### 5/5 — Sorry to be mean but same problems as everyone else

*2024-06-26, version 6.10.0*

A) It needs to save passwords because typing it in every time is ridiculous
B) Ideally it would send notifications when a roster changes, requests are approved, etc.
C) Also doesn’t say whether you have punched on or off so I always check the time card for reassurance that I haven’t punched on twice. Would be more intuitive to just say “successfully punched in/on/off/out”.

### 5/5 — get app

*2023-09-29, version 6.9.5*

lovely app would recommend ben to download❤️

### 4/5 — ios 18 upate

*2024-09-16, version 6.10.0*

need ios 18 update for this app please as can not use now

### 4/5 — It’s ok

*2023-03-30*

I don’t know why the screen times out so fast. By the time I take a look at my personal calendar to compare with my work calendar, this app has timed out and I need to sign in again. It’s pretty annoying because I really need to look at it…I don’t work M-F…instead a completely varied schedule, no pattern, and changes sometimes. Wish they’d change this part of the app to save me time in planning. Otherwise I love having the ability to see my work schedule from an app. Like the month view. Wish it could also differentiate which location I’m scheduled to work at instead of me having to memorize.

### 4/5 — Great and easy to use but...

*2018-05-03*

A few things I’d love to see in the next update. 
- touch id. Would definitely make life easier if there was the option of touch id or a pin. 
-calendar. There should be an option to change the start of the week to Monday instead of Sunday. I work in retail and it would be a lot easier looking at one week instead of separate lines. 
It is a little slow when logging in so I’d like to see that fasten up but other than that, the app is great and really easy to use.

### 3/5 — Suggestion: Calendar Sync, Please;(

*2025-06-11, version 7.0.1*

the app works for checking shifts however, it is a little buggy
one thing that would be so helpful to have would be a “Sync to Calendar” option for Apple or Google Calendar. since the issue is logging on, we’d really only have to use
it to confirm and swap shifts 
people sometimes have inconsistent hours, and manual entry every week gets overwhelming. 

Please consider adding this — it would make a big difference!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
