# ULLU — user reviews

> 82 indexed App Store user reviews of ULLU by Ullu Digital Private Limited, rated 3.00/5 from 221 ratings.

- Source: https://appshunter.io/ios/app/ullu/id1435281792/reviews
- App overview in markdown: https://appshunter.io/ios/app/ullu/id1435281792.md
- Rating breakdown: 5★ 84 · 4★ 21 · 3★ 16 · 2★ 14 · 1★ 86

## What do users think of ULLU?

Overall sentiment: negative

**Pros**

- 👍 Good customer support and quick responses
- 📺 Quality content and web series
- 🎨 Intuitive and awesome UI design
- ✅ Content restoration and series recovery

**Cons**

- 🐛 Frequent app crashes and freezing
- ⏳ Severe buffering and slow streaming
- 💳 Difficult subscription cancellation process
- 🔐 Login and authentication issues
- 📱 Poor iOS and iPad compatibility
- 🚫 Content missing or incomplete episodes
- ⚠️ Misleading content advertising
- 💰 Payment issues and refund problems
- 🌐 Inconsistent content across platforms
- 📺 Limited content availability by region
- 🎬 Lack of casting and smart TV support
- ⚡ Performance degradation after updates

**Commonly reported bugs**

- App crashes on launch and during login
- Gmail login authentication failure
- OTP delivery delays or failures
- Video playback freezes and stuttering
- Subscription status not syncing after update
- Ads causing screen freezes
- Multiple audio tracks on forwarded videos
- Content display differs between app and web
- Chromecast connection failures
- Screen rotation not working on iPad

**Most requested features**

- Chromecast and smart TV casting support
- Apple TV app availability
- Screen rotation support for iPad
- Faster streaming and video playback
- Easy subscription cancellation option
- More fresh and diverse content
- Full-length episodes without cuts
- Better content sync between app and web portal

## Newest reviews (17 of 82)

### 1/5 — Adds related

*2025-05-31, version 2.8.0*

First we need to pay and put on add which freeze the screen and can’t watch anything after. When u r charging u do put add and if can’t handle the feature y do u have it 😡

### 3/5 — Adds related

*2025-05-20, version 2.8.0*

Advertising related app called fatal appears and the entire screen freezes it only happens for this add

### 3/5 — Quick support but lack of content

*2025-01-10, version 2.8.0*

the service and and support is very good. Unfortunately in the last month the amount of content and natural beauty of the actresses has disappeared one by one. I hope they will bring some fresh content and new ideas in the future.

### 1/5 — Ask for subscription

*2024-12-25*

Dont put your email because its ask for pay subscription afterward

**Developer response:** Dear User, Our app runs on Subscription based VOD that is why Subscription is asked while playing premium content. For more info, reach out to us at +91-9595700400 or help@ullu.app.

### 2/5 — Delete my account or unsubscribe

*2024-11-15, version 2.7.6*

It’s working slow because I want to delete my account but this app didn’t responding and send code , I tried for 3 times

### 1/5 — Though have a subscription not able to view the content

*2024-04-01, version 2.7.2*

Even after contacting the support centre the issue is still not resolve. Though i have an active subscription most of the content is not shown if i login.

### 1/5 — Missing contents

*2024-04-01, version 2.7.2*

Where are the actual series ??? Get me access or give my subscription charge back !!

### 1/5 — All content went back to UA 16+ with no warning

*2024-03-11*

All content went back to UA 16+ with no warning. 

It would be nice to have some communication when this happens.

**Developer response:** Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like you to contact us at +91-9595700400 or help@ullu.app. We will help you at the earliest.

### 1/5 — Delete Account

*2024-02-25, version 2.7.2*

Not get OTP on time by email if you want cancel subscription or Delete Your Account.

### 1/5 — Cannot Cancel Subscription

*2023-10-02*

Trapped into paying forever, there is no way to cancel the subscription. Please cancel my subscription.

**Developer response:** Dear User, Please reach out to us at +91-9595700400/help@ullu.app and we will help you regarding the application.

### 1/5 — Poor user experience

*2023-08-05, version 2.5.4-6*

The app does not show the content from the web portal.

This is really disgusting and annoying!

### 1/5 — Worst and extremely cheap

*2023-07-27, version 2.5.4-6*

Worst and extremely cheap

### 2/5 — Pliz

*2023-03-07, version 2.2.4-3*

Can you plizz fix the sign in option with Facebook beczzz i bought the subscription and now i cant login my fb account

### 2/5 — Worst… no proper video streaming….

*2023-02-01, version 2.2.4-3*

Not happy. Won’t subscribe next

### 1/5 — Not as advertised

*2022-12-12, version 2.2.4-3*

So I’m constantly being shown these ads that all these “movies” are adult themed and filled with nudity, even get the warning when watching them and so far, ZERO nudity. What a scam.

### 1/5 — Cheated

*2022-11-29, version 2.2.0*

What is this, after subscribing, no episode is coming complete, everything has been cut.

### 1/5 — Complain

*2022-11-04*

Why do not show all episode

**Developer response:** Dear User, all the contents are right there on the app. Could you please check if you can stream or not? You can reach out to us at help@ullu.app/+919595700400 if the problem persists.

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst

*2026-07-03, version 2.8.1*

Worst experience as I can’t access my account. They are not resolving it.

### 1/5 — Not working

*2026-07-01, version 2.8.1*

It says some format issue

### 1/5 — Failed to play media

*2026-06-18, version 2.8.1*

Something went wrong. Always get these messages i want my money back if nothing i can watch

### 1/5 — Bakwaas

*2026-06-13, version 2.8.1*

Ikk damm bakwaas appp

### 1/5 — sexual content

*2025-12-11, version 2.8.1*

sexuality

### 1/5 — Pornography

*2025-09-29, version 2.8.1*

Pornography app

### 1/5 — Access

*2025-09-26, version 2.8.1*

Not able to access even after paying subscription as t does not open

### 1/5 — Crashing

*2025-08-21*

When i try to watch something it crashes don’t know why please fix it

**Developer response:** Dear User, Please reach out to us at +91 9936667220 (Whatsapp) or help@ullu.app so that we can help you out.

### 1/5 — Content missing

*2025-08-20, version 2.8.1*

I try to login my number not activated 

OTP not received

### 1/5 — App performance is very bad

*2025-08-12, version 2.8.1*

App closes and performance is very bad

## Most praised reviews (10 highest-rated)

### 5/5 — Updated Comment

*2024-04-30, version 2.7.5*

So happy to see all the series are back. I was planning not to subscribe as a lot of series starting to miss. But now since all are back I will re-subscribe! Thanks team !

### 5/5 — Content is missing

*2022-10-22, version 2.2.0*

Dear Team

It’s been two weeks raised the issue. 

Lot of content is missing, full length videos aren’t playing. There no option for upcoming videos. Old content is not showing. 

Kindly provide an update on this issue. 

Thanks

### 5/5 — 😍😍😍😍😍😍😍😍😍😍😍😍😍best

*2022-07-26, version 2.1.0*

Hkk

### 5/5 — Amazing

*2021-06-02, version 2.0.20*

App

### 5/5 — Did i get the episodes of hotshots as well ?

*2021-02-21, version 1.9.8*

Did i get the episodes of hot shots as well in this app ?

### 5/5 — iOS 9.3.5 app crashing

*2019-11-10, version 1.9.4*

Otherwise it's great. Wish streaming was a bit faster.

### 5/5 — Great content

*2019-01-11*

Fantastic UI, super easy to navigate! Would love to see more content added to the app asap..

**Developer response:** Hey PiyushDesh,

Thanks for your appreciation, means a lot.

Continue your Binge on ULLU! 
More goodies on their way 😉

### 5/5 — Great Concept

*2019-01-10*

Amazing user experience. Support team was effective solved my subscription issue right away. Please need more web-series.

**Developer response:** Hey Mohit,

Thanks for your appreciation, means a lot.

Continue your Binge on ULLU! More goodies on their way 😉

### 4/5 — Great app and content

*2024-10-10, version 2.7.6*

Great content, if you could get the app working on the google TV again (and bring back bharti jha)

### 4/5 — Customer service

*2022-11-08, version 2.2.0*

As I live in Canada, I expect a customer service little bit more fast.
I have some issues in the app, I contact customer care, then he suggested me to create a ticket, did that, all this process took around 3-4 days to solve my problem. 
I hope it should be solved in 24hrs just by calling customer care.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-11.*