# ULooka — user reviews

> 113 indexed App Store user reviews of ULooka by Shenzhen Aneka Electronics Technology Co.LTD, rated 1.72/5 from 108 ratings.

- Source: https://appshunter.io/ios/app/ulooka/id1589401765/reviews
- App overview in markdown: https://appshunter.io/ios/app/ulooka/id1589401765.md
- Rating breakdown: 5★ 11 · 4★ 5 · 3★ 5 · 2★ 9 · 1★ 78

## Newest reviews (17 of 113)

### 2/5 — Так себе

*2026-04-23, version 1.5.0*

Поставлено на видеозвонок, часто не приходит уведомление, а если приходит то посмотреть видео нельзя.

### 2/5 — No detention mode

*2026-02-03, version 1.5.0*

Unfortunately on iPhone is no detention mode in app. I also used it on android and first we had detention mode and then when I wanted to set it up it disappeared. I did all to fix it and installed everything again but no results. It’s also annoying cause when people coming through my possession camera is not recording- only if press the bell what I really don’t like it. Door bell camera is not working well it is lagging . For this price I thought I will get something better and working properly. I don’t know if software is bad but check for all updates and all is up to date. Hope you will do soon some updates. If not then I am really unhappy and never again will use anything from your brand . Really disappointed.

### 2/5 — Alarm times are wrong

*2025-07-21, version 1.5.0*

The times recorded in the alarm tab are wrong. For example I pressed the bell button now at 10:45 on the 21st of July and it recorded it as 21:45 on the 21st of July. 11 hours ahead. App should have a way to see bell battery status even without having to press the bell button and should have a notification when the battery is going flat like other apps.

### 3/5 — Atualização

*2025-06-29, version 1.5.0*

Seria muito útil se fosse possível acessar o fone e câmera da campainha sem que ela precise ser acionada pelo terminal externo! 
Hoje durante um atendimento da campainha onde eu não estava em casa, bloqueei meu cel sem querer e quando desbloqueei a campainha havia desligado e não consegui terminar de falar com o entregador para orientar sobre a entrega na casa ao lado!

### 1/5 — 很爛

*2025-05-15, version 1.5.0*

連線常常突然斷掉，然後還都不跳通知，要點進去系統才跳，又格式化不了，根本沒在錄影啊，到底在監控什麼

### 1/5 — Ulooka camera

*2025-05-11, version 1.5.0*

ONLY Works OCCASIONALLY.

### 1/5 — Worst App Ever-Worst Product Ever

*2025-05-10, version 1.5.0*

This app gives almost no information and is horrible to try to use. The doorbell sleeps all the time and you can’t wake it up. Starting out, the manual says to charge fully, but gives no indication what to look for to see if it has fully charged. If you can’t wake the doorbell up you can’t get to the settings to see the battery level. The manual is in the app and is an exact copy of the terribly inadequate paper copy that came with the doorbell. The paperwork claims the doorbell battery will maintain a charge for a long time depending on usage. Mine has to be charged every 3 days and we get very few visitors. To summarize, the app is as bad as the doorbell. It’s a waste of money and a waste of time.

I finally got an SD micro card and after numerous attempts it finally formatted. It is still terrible software. If you want to delete videos, as far as I can tell you have to select one at a time. There is no feature to select all and delete once. The device itself is awful. I had it on the kitchen counter charging and the bell would ring & notify me via the app that my doorbell was calling, so it couldn’t be because of cars driving by. Unless there’s an entity I don’t know about pushing the doorbell, it’s incredibly buggy. I had nearly 100 useless files to delete over 2 days. 

Customer service is non existent. Their big “help” is to send you a copy of the inadequate manual that is in the app anyway. The ONLY good thing I can say about this video camera doorbell and its app is that it does take good pictures.

### 1/5 — No work APP

*2025-04-14, version 1.5.0*

Able to see equipment on the router list but does not connect. All permissions on. All directions followed. Either app or equipment or both faulty.

### 1/5 — Worst App Ever

*2025-03-29*

This app gives almost no information and is horrible to try to use. The doorbell sleeps all the time and you can’t wake it up. Starting out, the manual says to charge fully, but gives no indication what to look for to see if it has fully charged. If you can’t wake the doorbell up you can’t get to the settings to see the battery level. They also don’t give enough information about a card for storage. The manual is in the app and is an exact copy of the terribly inadequate paper copy that came with the doorbell. The paperwork claims the doorbell battery will maintain a charge for a long time depending on usage. Mine has to be charged every 3 days and we get very few visitors. To summarize, the app is as bad as the doorbell. It’s a waste of money and a waste of time.

### 3/5 — Language

*2025-03-23, version 1.5.0*

I can’t get my settings to go to English

### 1/5 — Bad product

*2025-03-09, version 1.5.0*

Does it connect to the app , donot go for this one

### 2/5 — The time line on this thing is god awful and amazing

*2025-01-16, version 1.4.18*

It says whatever time it feels like. Get a notification? —>3 minutes ago. Get another notification 30 seconds later? —> one hour 12 minutes ago. Pretty much useless u less you’re watching the camera 24/7

### 1/5 — Hard to load

*2025-01-06, version 1.4.18*

Really want to use this little thing, but it won’t link.

### 1/5 — 超爛

*2024-12-27, version 1.4.18*

每次打開都不能看，要能看的話要看運氣

### 1/5 — Trash, DONT WASTE YOUR MONEY

*2024-12-27, version 1.4.18*

Bought 2 of them and I can’t even get either of them to setup👎🏼👎🏼 L product.

### 1/5 — Sleep mode

*2024-12-10, version 1.4.18*

I can’t get the camera out off sleep mode

### 1/5 — Doesn’t work

*2024-12-03, version 1.4.18*

I’ve spent 10 minutes trying to get the camera to work just for it to not work one bit. It’s small and light as ever, mainly not working anything. I do NOT recommend buying this.

## Most critical reviews (10 lowest-rated)

### 1/5 — App doesn’t work

*2026-02-10, version 1.5.0*

Bad product

### 1/5 — Mau Funcionamento do app

*2026-01-27, version 1.5.0*

Aplicativo complexo, a câmera não conecta sem o toque externo

### 1/5 — Don’t buy it.

*2026-01-23, version 1.5.0*

This doorbell is awful. I read a review that gave it 4*. Must have been a scam. It’s described as having 1080 video, it hasn’t. It’s described as having excellent night vision, it hasn’t. The video quality is appalling. Also, the doorbell camera just pushes into the holder so it can been taken at anytime. It gets worse, when you realise how bad it is, you can’t send it back because China doesn’t accept anything through the post that has a battery in it. I was well and truly bitten. Don’t make the same mistake.

### 1/5 — My

*2026-01-13, version 1.5.0*

畫面很模糊，記憶卡無法刪不推

### 1/5 — Don’t buy this

*2025-11-11, version 1.5.0*

Dont buy this camera the app is useless it never connects to the camera. A burglar could clear a house out before this connects to the camera

### 1/5 — 連線只有一瞬間

*2025-09-25, version 1.5.0*

只有運氣好時才能連線，非常非常爛

### 1/5 — App does not work properly

*2025-09-19, version 1.5.0*

This is not worth the money at all. We set this up inside our house to look out the window to get video evidence that our neighbor is letting her dogs run loose and terrorize the neighborhood because they keep killing our chickens. The app set up was actually very very easy. But half of the time the recording function for alarms does not work. It is supposed to give you a photo of what the camera sees when motion sets off the alarm. We are lucky if we get a photo one out of 16 times every single time and every time the alarm goes off, we check the cameras and by the time you get through the lag and the poor video quality whatever set off your camera is gone. I have seen better apps be created by teenagers at my local high school. The quality of this app is horrible and the camera is pointless. Unless you are constantly watching live video feed 24/7. Our Wi-Fi is perfect, so it is not an issue with our Internet connection or our phones. Do not waste your money on this product.

### 1/5 — NOT SAFE

*2025-08-26, version 1.5.0*

Needs to be shut down and sued !!!

### 1/5 — Greg

*2025-08-23, version 1.5.0*

Please send me another device or camera this one doesn’t work at all.,..

### 1/5 — 不能人在外面看家裡的情況

*2025-07-28, version 1.5.0*

只能手機連wifi的時候看

## Most praised reviews (10 highest-rated)

### 5/5 — Works great

*2025-11-25, version 1.5.0*

the app works really good my camera hoocked right up to the app like instructions said it would

### 5/5 — great

*2025-10-09, version 1.5.0*

sensational

### 5/5 — My ulooka works

*2025-01-21, version 1.4.18*

Only with Wi-Fi and I can’t take the other peice out of the charger so I can only check when I’m home with both peices doorbell and the other piece  I don’t got the part we’re you can tell when someone is at the door only when you get home

### 5/5 — Все работает

*2024-12-01, version 1.4.18*

Инструкция на английском, приложение на русском. Все работает!

### 5/5 — Date and time

*2024-03-22, version 1.4.17*

I wish it would stamp the date and time to the correct time zone, like mountain time. Thank you. Also what country it is, example United States. Thank you

### 5/5 — Very easy to install and configure

*2024-02-17, version 1.4.13*

Took me 5 mins to install and configure the camera using my wifi. Instructions are straight forward. The quality of the camera is very good.

### 5/5 — Works for me

*2023-11-25, version 1.4.12*

Instructions seemed a little confusing, but with a little patience got it up and running.
The only problem I have is that the timestamps are 13 hours ahead of time.
Wish I could fix that.

### 5/5 — 回放

*2023-01-16, version 1.4.3*

回放功能不能截圖與影片截取片段，比較不理想

### 5/5 — 👍

*2022-03-12, version 1.3*

Приложение работает отлично 👍

### 4/5 — Я в axye от перевода.

*2024-09-18, version 1.4.18*

Если закрыть глаза на перевод, потому что интуитивно понятно, о чем речь, то приложение рабочее. За два месяца пользования не перезагружал, работает исправно, но у меня два вопроса:
1. Как изменить время на внутренних часах?
2. Как самому активировать камеру, если я хочу посмотреть, что происходить в подъезде?

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
