# Ultenic > Remote control and monitoring for smart home devices. (iPhone/iPad app by Shenzhen Ultenic Technology Co.Ltd..) - Source: https://appshunter.io/ios/app/ultenic/id1504231643 (this page in markdown: same URL + `.md`) - Developer: [Shenzhen Ultenic Technology Co.Ltd.](https://appshunter.io/developer/1586079509) - Category: Utilities, Lifestyle - Price: Free - Rating: 3.20/5 from 41 App Store ratings · 227 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 363 MB - Languages: British English, Arabic, Azerbaijani, Bashkir, Belarusian, Bangla, Bosnian, Bulgarian, Burmese, Catalan and 55 more - Released: 2020-04-25 - Data updated: 2026-09-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ultenic/id1504231643/reviews.md ## What is Ultenic? With the Ultenic App, you can easily connect and control all of Ultenic smart products! You can control and monitor all intelligent functions of Ultenic product through the app anytime and even if you are not at home. The Ultenic App is configurable on any smartphone. Connecting your mobile phone to Ultenic intelligent product has never been easier! The Ultenic App is simple to use and quickly configure all your appliances and have them communicate with each other in a smart way. You can live in a smarter lifestyle at your fingertips. Have fun while your Ultenic app work for you! Share your device with your family and friends. You can control your Ultenic device even if you're not at home, even if you're on the other side of the world. Connect your Ultenic app to your Wi-Fi network in no time! After connecting to your Ultenic device, you can (1) Remotely start and pause your device (2) Monitor the cleaning status and view the cleaning maps (3) Set the cleaning mode you want to tackle cleaning tasks ## Key features - Remote device control - Monitor cleaning status - View cleaning maps - Set cleaning modes - Share device access - Wi-Fi network connection ## What do users think of Ultenic? Overall sentiment: mixed **Pros** - 👍 Easy to use and intuitive app - 🧹 Effective cleaning performance - 💰 Good value for money - 🏠 Accurate mapping and navigation - 🐶 Great for pet owners - ⏱️ Saves time on household chores - 🛠️ Responsive customer support - 🧼 Good mopping functionality - 🤖 Reliable robot operation - 💡 Useful scheduling features - 🏠 Customizable cleaning zones - 🔌 Easy to set up and connect - ✨ Efficient self-emptying - 🔋 Good battery life - 🌟 High suction power **Cons** - 🐛 App glitches and crashes frequently - ⚠️ Ads in the app are intrusive - ❌ Difficulty connecting to Wi-Fi - 🗺️ Maps are lost or inaccurate - ⚙️ Robot gets stuck or malfunctions - 🔧 Difficulty finding or ordering replacement parts - 🗣️ Poor customer service experience - 📶 Unstable Wi-Fi connection - 🪞 Maps displayed upside down or mirrored - 🚫 Some features not working as expected - 🔌 Connectivity issues with Bluetooth - 🔋 Battery drains quickly - 🧹 Mopping function is ineffective - 🤔 Complex or confusing app interface - 🚧 Difficulty crossing thresholds - 💬 Lack of clear instructions - 🔊 Robot is noisy - 🐞 Bugs after app updates - 🚫 Voice command issues - 📦 Replacement parts not arriving **Commonly reported bugs** - App crashes or freezes - Robot loses connection to Wi-Fi - Maps are lost, corrupted, or displayed incorrectly - Robot malfunctions or gets stuck - Login or registration issues - App not responding or timing out - Scheduled cleaning not working - Firmware updates cause issues - Issues with specific device compatibility (e.g., iPhones, iPads) - Voice command integration problems - Ad pop-ups are difficult to dismiss - Error messages like 'abnormal data' or 'operation failed' - Unable to add new devices - App not working after updates - Buttons in the app are not tappable - Robot not returning to the charging station - Zone cleaning not functioning correctly - Sensors not recognized properly - Inability to connect via Bluetooth - App not loading or immediately closing **Most requested features** - Add multi-floor map support - Improve map accuracy and stability - Allow selection of specific rooms for cleaning - Enable setting custom suction levels for scheduled cleanings - Add a feature to manually control the robot's movement - Improve VoiceOver compatibility for visually impaired users - Allow users to choose between different cleaning modes (e.g., spot cleaning) - Provide clearer instructions for setup and troubleshooting - Add a feature to empty the dustbin on command - Improve the ability to switch between different floor maps - Add a 'mop only' or 'vacuum only' mode - Allow users to set cleaning times more flexibly - Improve the brush roll design to reduce hair tangling ## Recent user reviews (10 of 227) All indexed reviews: https://appshunter.io/ios/app/ultenic/id1504231643/reviews.md ### 5/5 — Good control *2026-06-05, version 4.1.1* Works fine on my vacuum and easy to setup. The UI navigation could be improved a little as some icons are ambiguous. ### 5/5 — Robot Hoover *2026-04-29, version 4.1.1* The best thing I never knew I needed! ### 5/5 — UltenicT20 pro *2026-04-16, version 4.1.1* Très bon rapport qualité prix ### 2/5 — Finding parts have been very difficult *2026-04-15, version 4.1.1* I have ordered parts for this machine three or four times and they always send me different things. Nothing that matches. I can’t find a filter that goes in their properly and the customer service is not that good Of course I like the machine, but after you need to replace parts and they’re not available or they get sent to you the wrong size which is ridiculous ### 1/5 — Ads in the app *2026-04-09, version 4.1.1* It now shows ads in the app for other products. Ads you have to dismiss to use the app. Appalling. ### 1/5 — Spam shop app *2026-04-07, version 4.1.1* Patetic app, slow, robot have alot of problem and if you open app you got a popup, banner and if click wrong are open eshop without privacy settings or banner for cookie Reported on apple ### 5/5 — Ottimo prodotto *2026-03-31, version 4.1.1* Ottimo prodotto, ottimo rapporto qualità/prezzo. ### 5/5 — Tiptop *2026-03-24, version 4.1.1* Je recommande à tous Ultenic ### 2/5 — Duriye *2026-03-17, version 4.1.1* Hep takılıyor aslında boş alanda kendi takılıyor ### 3/5 — Works needs improvement *2026-03-13, version 4.1.1* Works . Allows you to track the device whilst cleaning. But what annoys me is does not alert say if the device is knocked slightly off the base and loosing charge. Low battery messages whilst in standby would be useful also. ## Frequently asked questions about Ultenic ### What does the Ultenic App do? The Ultenic App allows you to connect and control all of your Ultenic smart products remotely from your smartphone. You can monitor their functions, configure settings, and even share access with others. ### What are the key features of the Ultenic App? Key features include remotely starting and pausing devices, monitoring cleaning status and viewing cleaning maps, setting desired cleaning modes, and sharing device control with family and friends. ### Is the Ultenic App free to use? Yes, the Ultenic App is free to download and use. There are no in-app purchases or advertisements mentioned. ### What devices can I control with the Ultenic App? You can control all Ultenic smart products with the app. The app is designed to configure and manage these appliances, allowing them to communicate in a smart way. ### Can I control my Ultenic devices when I'm not at home? Yes, you can control and monitor your Ultenic smart products anytime, even if you are not at home. The app enables remote control from anywhere in the world via your Wi-Fi network. ## Version history (last 5 releases) ### 4.1.1 — 2025-10-15 New version available for update. We've solved a few bugs to optimize your experience. We make small changes to improve your experience. ### 4.1.0 — 2025-10-13 New version available for update. We've solved a few bugs to optimize your experience. We make small changes to improve your experience. ### 4.0.1 — 2025-06-04 New version available for update. We've solved a few bugs to optimize your experience. We make small changes to improve your experience. ### 4.0.0 — 2025-06-03 New version available for update. We've solved a few bugs to optimize your experience. We make small changes to improve your experience. ### 3.2.5 — 2024-09-14 New version available for update. We've solved a few bugs to optimize your experience. We make small changes to improve your experience. ## Apps similar to Ultenic | App | Rating | Price | Category | | --- | --- | --- | --- | | [Mon Pajemploi au quotidien](https://appshunter.io/ios/app/mon-pajemploi-au-quotidien/id1642486161) | 4.0 (2) | Free | Utilities | | [Veolia & moi - Eau](https://appshunter.io/ios/app/veolia-and-moi-eau/id775825739) | 4.5 (17) | Free | Utilities | | [Direct Assurance](https://appshunter.io/ios/app/direct-assurance/id393290235) | 3.2 (5) | Free | Utilities | | [Ma Matmut](https://appshunter.io/ios/app/ma-matmut/id1045590509) | 4.3 (49) | Free | Utilities | | [Freebox Connect](https://appshunter.io/ios/app/freebox-connect/id1478615759) | 4.5 (218) | Free | Utilities | | [Simplimmat](https://appshunter.io/ios/app/simplimmat/id1547799669) | 4.7 (15) | Free | Utilities | ## More apps by Shenzhen Ultenic Technology Co.Ltd. - [Chefree](https://appshunter.io/ios/app/chefree/id6444396716) All apps by Shenzhen Ultenic Technology Co.Ltd.: https://appshunter.io/developer/1586079509 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*