# Ultra Access — 24/7 Access to Extra Benefits > Mobile app for managing health plan extra benefits and ordering products. (iPhone/iPad app by Convey Health Solutions, Inc.) - Source: https://appshunter.io/ios/app/ultra-access/id1453170831 (this page in markdown: same URL + `.md`) - Developer: [Convey Health Solutions, Inc](https://appshunter.io/developer/1453170830) - Category: Health & Fitness - Price: Free - Rating: 1.90/5 from 10 App Store ratings · 111 written reviews indexed - Age rating: 17+ - Requires: iOS 11.0 · 68 MB - Released: 2019-08-26 - Data updated: 2026-08-12 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ultra-access/id1453170831/reviews.md ## What is Ultra Access? Ultra Access. Your Extra Benefits, All in One Place. Ultra Access makes it easy to manage your extra health plan benefits right from your phone. With a secure login, browse products, place orders, track deliveries, and manage your account while on the go! What You Can Do • Browse and search for products you can buy with your benefits • Order products using your available balance • Check how much balance you have left • Track your orders and view order history • Update your account information • Access the benefits available through your health plan Benefits May Include Depending on your health plan, you may have access to: • Over-the-counter (OTC) products like vitamins, pain relievers, and first aid supplies • Healthy food and groceries • Transportation services • Fall prevention items • Rewards and incentives • Other supplemental benefits Your specific benefits depend on your health plan. Log in to see what's available to you. Who Can Use This App This app is only for members of specific health plans. You must receive an invitation or eligibility notice from your health plan to register. Before downloading, please check: Did you receive a welcome letter, email, or other notification about this app? Are you a health plan member with supplemental or extra benefits through your health plan? If you're not sure if this app is for you, please contact your health plan first. If you didn’t get a notification, you won't be able to create an account. Easy and Secure Ultra Access keeps your information safe with secure login. Shop with confidence knowing your personal details and benefit information are protected. ## Key features - Browse and order products with benefits - Track orders and view history - Check remaining benefit balance - Manage account information - Access supplemental health benefits - Secure login and data protection ## What do users think of Ultra Access? Overall sentiment: negative **Pros** - 👍 Simple and straightforward to use - 🚀 Easy mobile ordering **Cons** - 🐛 Frequent login issues - 🐛 App crashes and freezes - 🐛 Inability to register account - 🐛 Unreliable product search and scanning - 🐛 Lack of customer support contact information - 💰 Overpriced products compared to retail stores **Commonly reported bugs** - Inability to log in with valid credentials - Blank screens and endless loading circles - Incompatibility with certain devices or operating systems - Inconsistent behavior across different user accounts **Most requested features** - Improved account registration and login process - More reliable product search and scanning functionality - Integration with other healthcare apps or accounts - Easier navigation and user-friendly interface - Transparent pricing and comparison to retail options ## Recent user reviews (10 of 111) All indexed reviews: https://appshunter.io/ios/app/ultra-access/id1453170831/reviews.md ### 1/5 — Useless *2025-12-04, version 1.2.0* Worse than useless. This app will waste your time and patience. ### 1/5 — Bad App *2025-11-15, version 1.2.0* The App never opens - only shows a blank screen forever. Will recommend my provider use a different App for their customers. ### 1/5 — Useless *2025-11-03, version 1.2.0* App doesn’t work. Keeps refusing to recognize my username and password right after it let me update my password. No way to contact customer support through the app or even have a customer service phone number listed. ### 1/5 — Unbelievable! *2025-09-28, version 1.2.0* Now when you scan a UPC code instead of finding the item in the database it returns you to the homepage. Maybe instead of using a 3rd grader to fix it try using a 5th grader. It's just not that hard of a thing to fix. ### 1/5 — Trying to sign in and set up account *2025-09-26, version 1.2.0* Does not recognize my member ID!!!!! ### 1/5 — Terrible *2025-07-01, version 1.2.0* Retailer search does not work. Scan product does not work. Terrible in every way possible. ### 1/5 — Still the worst app *2025-06-20, version 1.2.0* You would think with all these bad reviews the app coders would have fixed some of these problems. It is still the most frustrating app I have ever tried to use. I wasted so much time trying to just register. So, like most of the previous comments warn, don’t even try this app. ### 1/5 — If you’re having problems registering read this!!! *2025-06-16, version 1.2.0* So I will admit that this app is pure trash. It looks like it was developed in the days initial release of the iPhone and never updated. After getting a little bit frustrated with the constant member ID rejections. I decided to call support. The solution is to enter only the numerical characters of your member ID! ### 1/5 — Total Frustration *2025-05-07, version 1.2.0* This app is totally worthless. After entering all of my data numerous times, it now errors out with “invalid plan information” even after it accepts the plan number. Argh! They need to provide better instructions on what plan info they need or have better customer service. I’m not wasting anymore time on this stupid app! ### 1/5 — Greedy *2025-04-19, version 1.2.0* They literally charge 2x for everything they are selling. You can walk in to any box store and get the items way cheaper. Why can’t this be a pass through for them? Plus, having to enter your password every time is so lame. My stock trading account saves the password. This app makes me dislike suma even more. Next year I’m getting on a different provider. Oh, and their dental coverage is a joke. They don’t have anyone I want in network. ## Frequently asked questions about Ultra Access ### What does the Ultra Access app do? The Ultra Access app allows members of specific health plans to manage their extra health benefits. You can browse and order products using your available balance, track your orders, check your remaining balance, and update your account information securely. ### What kind of benefits can I access through Ultra Access? Depending on your health plan, you may have access to a variety of benefits. These can include over-the-counter products like vitamins and first aid supplies, healthy food and groceries, transportation services, fall prevention items, and rewards or incentives. ### Is the Ultra Access app free to use? Yes, the Ultra Access app is free to download and use. It is provided as a service to members of eligible health plans to help them manage their supplemental benefits. ### Who is eligible to use the Ultra Access app? This app is exclusively for members of specific health plans who have received an invitation or eligibility notice. You must be a health plan member with supplemental or extra benefits to register and use the app. ### How do I get started with Ultra Access? To get started, you must have received a welcome letter, email, or notification about the app from your health plan. If you are unsure about your eligibility or haven't received a notification, please contact your health plan directly. ## Version history (last 5 releases) ### 1.5.9 — 2026-06-16 Minor bug fixes, improve overall user experience. ### 1.5.5 — 2026-02-11 Updated support URLs - https://www.ultraaccess.com/p/2/home ### 1.5.4 — 2026-01-06 What You Can Do • Browse and search for products you can buy with your benefits • Order products using your available balance • Check how much balance you have left • Track your orders and view order history • Update your account information • Access the benefits available through your health plan ### 1.5.1 — 2025-12-17 Release Note: Exciting Update Alert! In-App Scanner: Easily search for products by scanning barcodes across platforms. In-App Review Feature: Share feedback directly in the app to help us improve. Update now for an enhanced shopping experience! Thank you for your support. ### 1.5.0 — 2025-12-15 Latest Improvements and bug fixes! ## Apps similar to Ultra Access | App | Rating | Price | Category | | --- | --- | --- | --- | | [Stephitness](https://appshunter.io/ios/app/stephitness/id1617777860) | 4.7 (17) | Free | Health & Fitness | | [Excellus BCBS](https://appshunter.io/ios/app/excellus-bcbs/id1267673634) | 4.4 (1,657) | Free | Health & Fitness | | [Мир фитнеса](https://appshunter.io/ios/app/id1605059060) | — | Free | Health & Fitness | | [Farmácia Rosário](https://appshunter.io/ios/app/farmacia-rosario/id1604958600) | — | Free | Health & Fitness | | [Fox River MedSpa](https://appshunter.io/ios/app/fox-river-medspa/id1618493940) | — | Free | Health & Fitness | | [Ravs Fitness](https://appshunter.io/ios/app/ravs-fitness/id1613306660) | — | Free | Health & Fitness | ## Related topics [otc mobile app](https://appshunter.io/ios/topics/otc-mobile-app) · [otc anywhere mobile app](https://appshunter.io/ios/topics/otc-anywhere-mobile-app) · [mmm otc](https://appshunter.io/ios/topics/mmm-otc) · [otc benefits app for healthcare users](https://appshunter.io/ios/topics/otc-benefits-app-for-healthcare-users) · [otc benefits app](https://appshunter.io/ios/topics/otc-benefits-app) · [otc benefits](https://appshunter.io/ios/topics/otc-benefits) · [otc network](https://appshunter.io/ios/topics/otc-network) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*