# Ultra Roadside Assistance — user reviews > 57 indexed App Store user reviews of Ultra Roadside Assistance by Ultra Roadside. - Source: https://appshunter.io/ios/app/ultra-roadside-assistance/id1103139292/reviews - App overview in markdown: https://appshunter.io/ios/app/ultra-roadside-assistance/id1103139292.md ## What do users think of Ultra Roadside Assistance? Overall sentiment: negative **Pros** - 👍 Service works when called - 👍 Positive roadside assistance experience **Cons** - 🐛 App crashes on launch - 🐛 App fails to load - 🐛 Cannot register app - 🐛 Map not working - 🐛 Cannot set home location - 🐛 Google Maps integration issues - 🐛 App is outdated - 🐛 Useless without registration - 🐛 Poor direction/operation - 🐛 Cannot log in - 🐛 Policy number not provided - 🐛 Busy phone lines - 🐛 App freezes - 🐛 Terms and conditions unavailable - 🐛 Invalid Google Maps integration - 🐛 App not ready for use - 🐛 Manual address entry not allowed - 🐛 Frustrating registration process **Commonly reported bugs** - App crashes on opening - App won't load - Map not working - Cannot manually enter home address - Inaccurate home location - App freezes - Connection to Google Maps fails - Cannot complete registration - App doesn't link to Google Maps - App won't register - App doesn't recognize Google Maps - App fails to open - App won't run on latest phones - App won't finish setup - App crashes at startup terms and conditions page **Most requested features** - Fix map functionality - Allow manual address entry - Update the app - Improve developer support - Make app ready for use ## Newest reviews (12 of 57) ### 2/5 — Please update your app it wont work on my phone *2025-01-09, version 1.1.0* Help ### 1/5 — Unable to register *2022-08-23, version 1.1.0* Terrible written app. Impossible to regiyhome address so unable to make any use of the app ### 1/5 — Rubbish *2022-04-15, version 1.1.0* It keeps freezing it’s not put together really well Has very poor Direction And you would be missing out on jobs People don’t like being irritated ### 1/5 — Idea good but the app is too simple and map not working *2022-01-22, version 1.0.1* Need better developer ### 1/5 — App not ready? *2021-11-12* The app doesn’t seem ready to use yet. You can’t use the map to complete registration. Emails shouldn’t be sent asking people to register until app is ready to go. That was meant to be a ‘no’ star rating. ### 1/5 — Can’t register *2021-09-15, version 1.0.1* I can’t register my roadside assistance due to the map not working when I enter my address. So the map needs to be fixed ### 1/5 — Glitchy *2021-07-31* The connection to google maps within the app couldn’t be made. Since that couldn’t happen I couldn’t request for assistance. ### 1/5 — Bad *2021-05-15, version 1.0.1* Can’t complete registration due to invalid Google Maps within the app. Have played with Location Services to no avail. Bad app. ### 1/5 — App doesn’t work properly. *2021-04-26* Can’t set up home location as map not working. Seems to be the sane issue for several years. Will I even get help if I have a breakdown? ### 1/5 — Maps not working *2021-03-06, version 1.0.1* I saw July last year same issue Also cannot read terms and conditions as not available at this time ### 1/5 — Can not complete registration *2020-11-06, version 1.0.1* Can not set location to complete registration. Makes the app and therefore the roadside assist useless ### 1/5 — Dohhhh *2020-10-16, version 1.0.1* As per other comments. App won’t register ## Most critical reviews (10 lowest-rated) ### 1/5 — Map fail *2025-11-09, version 1.1.0* Map not working and I can’t manually enter my home address to register ### 1/5 — Does not work *2025-01-17, version 1.1.0* The app did not work. How are we meant to get RSA?? ### 1/5 — Useless *2025-01-07, version 1.1.0* Can’t even open app. Crashes every time ### 1/5 — Flat battery *2024-10-22, version 1.1.0* I would give 0 . I tried calling for flat battery for hours still busy . I think you guys need to change name of emergency assistance. So awful ### 1/5 — V *2024-10-14, version 1.1.0* Not so good at all…. ### 1/5 — Doesn’t work *2024-04-25, version 1.1.0* Just stuck on title page ### 1/5 — Completely broken don’t bother installing *2023-11-13, version 1.1.0* Doesn’t work at all don’t waste your time ### 1/5 — App fails to load *2023-11-12, version 1.1.0* App will not work. Unexpected error occurred. Please try again ### 1/5 — Useless *2023-03-16, version 1.1.0* Cannot set Australian location so cannot register. Why even offer this? ### 1/5 — Service *2023-02-15, version 1.1.0* Excellent Service, however rated app with one star because it would not allow me to put in my exact address ## Most praised reviews (10 highest-rated) ### 5/5 — A handy option *2026-05-31* Once again thank you to Dan and his team at Toowoomba City Ultra Tune. I am always happy with the workmanship and the courtesy always extended. This App is an additional bonus. Thank you. ### 5/5 — Address change *2024-05-31* Address should be 12 keiley green Gosnells not 42 Goodall street gosnells. Map could not be moved ### 5/5 — Battery *2024-04-01* Had an issue with my 300 Series battery and thanks to Sam he got the cruiser up and running. Great service have no hesitation recommending them. ### 5/5 — Love it *2016-07-08* Love this app, linked to my roadside assistance that I got free from my last car service, tells me where I am instead of freaking out! ### 4/5 — Downloaded App *2026-07-29* Very easy to download the app and then register using the information received in a text. I’m yet to test the system but grateful for the free roadside assistance post my vehicle service. ### 3/5 — Flat battery call out works *2021-09-06* The app works for logging in and setting up the roadside assistance. Also works for contacting roadside assistance when I have a flat battery. Thanks. It gets 4 stars for that. The app has not been updated so it loses at least 1 star. Many of the features don’t work. It only needs to do the bare minimum right. ### 3/5 — Maps *2020-09-10* Hi, maps isn’t working so you can’t register your home location. Would love this to be fixed ### 2/5 — Roadside Assist Policy *2026-02-26, version 1.1.0* Cannot enable as you have Never provided us with a “Unique Policy Number”. ### 2/5 — Home location doesn’t work *2025-05-01* Inaccurate home location. Why? Every other location based app works for me ### 2/5 — App won’t load *2025-01-11* Continue to crash after opening. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*