# Ultra Worldwide — user reviews

> 62 indexed App Store user reviews of Ultra Worldwide by Ultra Enterprises, Inc., rated 3.01/5 from 71 ratings.

- Source: https://appshunter.io/ios/app/ultra-worldwide/id1245396082/reviews
- App overview in markdown: https://appshunter.io/ios/app/ultra-worldwide/id1245396082.md
- Rating breakdown: 5★ 26 · 4★ 4 · 3★ 6 · 2★ 7 · 1★ 26

## Newest reviews (16 of 62)

### 2/5 — Usable, but Unreliable

*2024-07-28, version 2024.1.2*

My main problem with this app was how difficult it was to create the account. For some reason it jus my wouldn’t accept my information, until finally it did. 

The biggest problem is “due to data insufficiencies points cannot be added retroactively” which is a fancy word for no you can’t add past events you’ve attended regardless of proof.

### 2/5 — No deja iniciar sesión

*2024-05-07, version 2024.1.2*

Esta app ya no tiene soporte??
Restablecí mi password en varios ocasiones y me manda error, por la web si me deja ingresar pero por la app me da error. Me ayudan a solucionarlo por favor?

### 1/5 — Can’t login

*2024-03-18, version 2024.1.2*

I can login the website just fine but on the app it says wrong password. Doesn’t make any sense.

### 1/5 — Pésima App

*2024-03-17, version 2024.1.0*

No puedo ingresar a través del App, solo por web.

### 1/5 — Cant find “earn points”Button

*2024-03-06, version 2024.1.0*

3 years going not even 1 point

### 1/5 — No points added

*2023-05-08*

I had attended a ultra worldwide event in abu dhabi 2023 but no point were added in my ultra passport!
How to add the points? If not this app is just pointless 😂

### 1/5 — La aplicación no funciona

*2023-04-10, version 2023.1.7*

Estoy intentado abrir la aplicación hace un mes y no acre no funciona. A ver si la reparan

### 2/5 — Not correct information

*2023-03-28, version 2023.1.7*

I went to ultra this weekend in Miami, the piece of crap mayor of Miami limited Saturday and Sunday night to 10pm. The line up wasn’t adjusted on the app so I had no idea who would play next. Disappointed.

### 2/5 — Needs a new update

*2023-03-22, version 2023.1.4*

I’m not able to mark as favorite with certain artist like Jauz b2b Svdden Death and Dom Dollab2b Vintage culture. I’m pretty sure there were other ones too that I couldn’t mark favorite as well.

### 2/5 — Can’t buy a ticket

*2023-03-16, version 2023.1.2*

What is going on!?!
I can’t buy a ticket GA in app and web site.
I sign in but when do checkout see that I need sign in once again. I put my email and password and see “Invalid login credentials” 
I’m sure that I correct put

### 1/5 — Não funciona kkk

*2023-01-27, version 2020.7*

☹️☹️☹️☹️

### 1/5 — Can’t even sign in😂

*2022-12-10, version 2020.7*

I don’t know how to explain this😂 I’ve tried logging in but when the information is typed in the screen goes up and doesn’t let you press the submit button to access the content. Maybe it’s just not compatible with IPhone 12 sign ins but either way that’s garbage😂

### 2/5 — WHERE IS MIAMI AFTER MOVIEEEEEE

*2022-08-15, version 2020.7*

Been waiting ages

### 1/5 — Hilariously Awful

*2022-03-22, version 2020.7*

This app is comically unusable. Forms are impossible to complete because they display off screen. Notifications appear hidden behind the iPhone notch. Clearly this app was not tested 😂

### 1/5 — App doesn’t even function from the start!!

*2022-03-07, version 2020.7*

Unable to enrol, and the app doesn’t function on the latest iPhone and latest update…. Had a leaflet come with my ultra ticket, asking me to enrol on the app… BUT THE APP IS UNSTABLE AND DOESN'T LOAD THE ENROLMENT PAGE PROPERLY….. please fix

### 1/5 — An App without a Festival

*2020-03-05, version 2020.4*

Missing the Festival that belongs to this app. Have had tickets.

## Most critical reviews (10 lowest-rated)

### 1/5 — Needs a major update

*2026-03-23, version 2026.1.2*

Compared to all other festival apps, this one needs a refresh the most.   There is no place on the app to save your favorites, the artist lineup tab is from 2023, and most of the rest of the app is old and out of date with info from past years.  Just download and look at the Coachella or Tomorrowland app to compare and you will see what I mean.

### 1/5 — Button to earn points missing

*2025-12-01, version 2025.1.9*

I attended an ultra event recently and wanted to add my points, however, the button is just missing from the app.

### 1/5 — There is no loyalty program

*2025-11-30, version 2025.1.9*

I got credits for Ultra Miami, but have been to 6 events since and go zero credit on my account. Submitted three different support tickets to get help and never heard back. The Ultra passport appears to be either a straight up scam or has zero support for fans. Either way it’s a fail by this company

### 1/5 — Missing offline capabilities

*2025-03-29, version 2025.1.6*

I relied on this app to see the lineup during the festival. But it doesn’t work when service is bad and guess what, during a festival there is frequently no data available. Developers, you had one job 🤦‍♂️🤦‍♂️🤦‍♂️

### 1/5 — Primitive as a caveman

*2025-03-28, version 2025.1.6*

For as big as ultra is, you would think that they would have a decent app. Setting up an account is a nightmare, seeing set times is glitchy, and overall navigation of the app is very hard to understand. Great impression for the 25th anniversary.

### 1/5 — Not user friendly

*2025-03-26, version 2025.1.6*

Confusing app. Aims for minimalism but its desire for simplicity makes it complicated. Nothing is titled. We don’t know what these nameless buttons are.

### 1/5 — No deja iniciar sesión

*2025-03-21, version 2025.1.1*

La app no funciona correctamente uno intenta meter su correo y la contraseña y simplemente marca error y no se puede acceder y cuando uno pone los mismos datos en su página funcionan a la perfección

### 1/5 — No puedo entrar a la app

*2025-03-21, version 2025.1.1*

No me deja entrar a la app solo por web

### 1/5 — No me deja entrar

*2025-03-08, version 2024.2*

No puedo iniciar sesión desde la app pero si desde safari… raro

### 1/5 — Poorly designed

*2024-03-21, version 2024.1.2*

Bad app. Times are backwards. Makes you login twice. Just plain bad.

## Most praised reviews (10 highest-rated)

### 5/5 — Hello!!!!!

*2026-03-13, version 2026.1.1*

Can you guys update it so we can start planning for Miami already!!!

### 5/5 — I

*2024-06-16, version 2024.1.2*

Inmate Y Mmmm k

### 5/5 — do not let me enter my account

*2023-04-07, version 2023.1.7*

It tells me that my password is not correct but when I enter with it through the web, it enters normally

### 5/5 — なぜ？

*2020-03-04, version 2020.3*

低評価つけられてる方は初めに登録できなかった人がほとんどらしいですが私はそんなことなくちゃんとログイン出来ました…
先にサイトでULTRAのアカウント作ったあとでログインするといいかも？！

### 5/5 — Umf

*2020-02-26, version 2020.2*

Woow

### 5/5 — Great App

*2019-03-29, version 2019.12*

Works perfectly fine and it’s easy to navigate through.

### 5/5 — 正常に使用できています

*2018-03-15, version 2018.6*

他の方はアカウント登録できていないそうですが自分の場合は普通に登録できました。
Live配信前に通知される機能などもあり良いと思います。

### 4/5 — Buena app

*2020-02-25, version 2020.2*

Funciona en general bien, solo q se me cierra la sesion y cada un par de dias tengo q volver a iniciar.. no se porq se cierra sola(SE).

### 4/5 — Russian language

*2019-08-25*

Please add the Russian language to the application!  are looking forward to!

### 4/5 — Great app but No sound

*2018-03-13, version 2018.6*

Each artist has a video however there is no sound. Hopefully an update will fix the audio problem

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
