# UltraConnect — user reviews > 30 indexed App Store user reviews of UltraConnect by UHS Pty Ltd, rated 3.00/5 from 1 ratings. - Source: https://appshunter.io/ios/app/ultraconnect/id938015619/reviews - App overview in markdown: https://appshunter.io/ios/app/ultraconnect/id938015619.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (10 of 30) ### 2/5 — App not working *2025-01-24, version 1.12.4* Was working well for a while now stating unable to connect ### 2/5 — not always functioning *2021-12-05, version 1.12.4* As apple are updating OS versions I see that ultra connect are 6 years behind I’m find that the newest OS does allow always to connect to the site especially when the alarm is calling a mobile . ### 1/5 — No notifications *2021-01-04, version 1.12.4* It seems the app needs to be updated.. have checked all notifications, redownloaded the app but still get no notifications on iPhone XR running ios14.3 ### 1/5 — Doesn’t work with iOS 14.2 *2020-12-08, version 1.12.4* Please update or advise which other app to use. App closes immediately on open ### 1/5 — App doesn’t seem to work on iOS 14 *2020-11-30, version 1.12.4* App is present, but closes immediately. Unuseable. ### 3/5 — Notification sound too soft *2020-01-14, version 1.12.4* The app works fine for my needs, I can turn my alarm system on or off remotely and view its status however I would like to be able to choose the notification sound as the default sound is soft and unnoticeable. It would be great if you can incorporate that in an update. ### 3/5 — Needs IPhone X update *2020-01-05, version 1.12.4* Stopped getting notifications when turning alarm on and off when I updated the iOS 13 some months ago ... still hoping the app will be updated some time soon !! ### 1/5 — Does not work with IOS 13 *2019-12-11, version 1.12.4* Does not work with IOS 13 ### 3/5 — Really needs a help screen *2019-04-18* This is really not intuitive without some guidance. It could benefit a lot from a help screen. It feels like this was designed by someone who knows what they are doing for someone who knows what they are doing and not an average consumer. Additionally the notification service is geoblocked so to enable notifications you may need to switch off your VPN ### 2/5 — Push notifications? *2017-08-22, version 1.12.4* This app works fine for basic functions turning on and off. It apparently offers push notifications however it seems to just be a system generated email that it sends. Not a push notification from the app as such. ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow and clunky *2025-01-09, version 1.12.4* Requires an update!! ### 1/5 — App not working *2024-09-24, version 1.12.4* Please update your website the app is not working properly on iPhone , it’s doing nothing ### 1/5 — Mr *2024-02-16, version 1.12.4* App does not open on iphone15 have tried to report issue and cannot do that either ### 1/5 — Push notifications stopped working *2024-01-06, version 1.12.4* This use to send push notifications if enabled for arm/disarm/alarm triggered/etc. The only push notification I get is system check at midnight. The only way I get notified when my alarm goes off is when my neighbour calls me and lets me know. ### 1/5 — Not working on latest iOS *2023-11-15, version 1.12.4* App keeps crashing on iOS17. High time to update it ### 1/5 — Not working *2023-10-01, version 1.12.4* Having issues get into my app after getting a new phone. And I have no way of contacting ultraconnect ### 1/5 — Notifications no longer work *2021-12-15, version 1.12.4* What’s the point when I no longer get notifications if my home is broken into? Since iphone update the notifications no longer work. I have seen other people with this issue a year ago! ### 1/5 — Blank screen *2021-08-17, version 1.12.4* I can no longer receive push notifications and when going into the app it’s just blank. Impossible to find where to get support?! ### 1/5 — Update? *2021-03-04, version 1.12.4* SURELY ITS TIME FOR AN UPDATE FOR THIS APP.....ITS SO SLOW AND CHUNKY ### 1/5 — App doesn’t open *2021-02-24, version 1.12.4* App doesn’t open anymore ## Most praised reviews (10 highest-rated) ### 5/5 — Great app *2019-08-12, version 1.12.4* Great app. Able to arm and disarm easily. Also push notifications works a treat if setup correctly. ### 5/5 — Good App *2018-11-04, version 1.12.4* It send notifications if you know how to use it. Also very helpful to remotely arm & dis-arm to the security system. Keep on doing good job ### 5/5 — works great *2015-04-25* Works as advertised. Video streaming is smooth. ### 4/5 — Notification for alarm is too low *2020-10-31, version 1.12.4* Love the system, but can we please have a louder notification for when alarm goes off? I can only get the sound that is the same as an email coming through.no way I will hear it during the bight. . please update!🤞 ### 4/5 — Keypad trouble *2019-10-12, version 1.12.4* Downloaded ultra Connect on my iPhone 11 when trying to put serial number in. The keyboard won’t change to letters. 😡 is this a app update thing? ### 4/5 — Bypass doesn’t work *2019-01-10, version 1.12.4* It’s a good app just - Why can’t I bypass rooms ? It was working all of a sudden stopped since update ### 4/5 — Works with HILLS/DAS reliance comnav in place of xconnect! *2018-09-24, version 1.12.4* Since ios11 the Hills xconnect app has not been supported and I was relying on browsers to interact with my alarm. This app, while not allowing full access to all the settings, it does allow enable/disable, sensor check and bypass, reporting method and user setup and modification. Best of all, it works with all iOS versions, even ios12!! Nice work guys. Well done! ### 4/5 — Great *2018-06-27, version 1.12.4* Able to disarm and open doors remote is great, would be even better for push notifications for alarm and arm/disarm ### 3/5 — Slow *2020-05-26, version 1.12.4* This app is simple and it works. The big issue is the lag in loading / connecting (very slow to respond). This app definitely could do with a little more polish and a refresh. It is a good app ### 3/5 — Lost fingerprint authentication *2020-04-06, version 1.12.4* Please bring back fingerprint authentication!!! It’s so inconvenient having to enter the code to disarm especially in the public space --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*