# UMassFive Mobile Banking — Bank securely from anywhere

> Secure mobile banking with card controls, budgeting, and fund transfers. (iPhone/iPad app by UMass Five College Federal Credit Union.)

- Source: https://appshunter.io/ios/app/umassfive-mobile-banking/id712366261 (this page in markdown: same URL + `.md`)
- Developer: [UMass Five College Federal Credit Union](https://appshunter.io/developer/691326852)
- Category: Finance
- Price: Free
- Rating: 4.77/5 from 3,110 App Store ratings · 47 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 90 MB
- Languages: English
- Released: 2013-10-31
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/umassfive-mobile-banking/id712366261/reviews.md

## What is UMassFive Mobile Banking?

Enjoy the convenience of Mobile Banking on the go, with enhanced security controls and budgeting tools that make secure access to your accounts, and management of your full financial picture easy.

FEATURES
Available anytime, anywhere, 24/7, with UMassFive Mobile Banking you can:
- Turn your debit or credit card on and off
- Set spending limits
- Restrict use of your debit or credit card to specific geographic locations or by merchant type
- Create and share travel plans
- Send money to friends and family with Zelle®
- Deposit checks remotely
- Check account balances
- Pay bills
- Budget and set savings goals
- Transfer funds
- Open new accounts
- Find your nearest UMassFive Branch/ATM
- Contact UMassFive
- Opt in for instant push alert notifications relevant to your accounts 

and much more.

## Key features

- Card on/off controls
- Spending limits
- Geographic/merchant restrictions
- Remote check deposit
- Bill pay
- Budgeting and savings goals
- Fund transfers

## What do users think of UMassFive Mobile Banking?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Smooth transitions
- 💡 Great for online banking

**Cons**

- 🐛 Login issues
- 🐛 Frequent crashes
- 🐛 Face/Touch ID not working
- 🐛 Unreliable app performance
- 🐛 Inconsistent user experience
- 🐛 Buggy updates

**Commonly reported bugs**

- Login not working
- App crashing
- Face/Touch ID not functioning
- Frequent errors and timeouts
- Inconsistent user experience across updates

**Most requested features**

- Purchase transaction notifications
- Credit card transaction history integration
- Improved authentication options

## Recent user reviews (10 of 47)

All indexed reviews: https://appshunter.io/ios/app/umassfive-mobile-banking/id712366261/reviews.md

### 5/5 — Really great with well-timed user-friendly updates

*2026-01-18, version 26.0.1*

I’ve been a UMassFive customer for years and rely on the app! Any update has always been announced with plenty of time for the short service outages and always proves to be more helpful and create more pathways to user-friendliness.

### 1/5 — horrible app.

*2025-11-18, version 26.0.1*

i have so many problems logging in, paying my bill, accessing my statements. this app never works properly. now i am receiving error messages that my ip is blocked. what a joke.

### 2/5 — Not A Good Overhaul

*2025-11-17, version 26.0.1*

Bank has updated their app from the ground up, removing useful quality of life features like “Instant Balance” preview features you’d expect from other institutions while adding on weird new features that don’t improve experience. Only banking app that wants location data, and iPhone shows it tracking location for hours after use. Really poor design.

### 1/5 — Face ID

*2025-07-07, version 24.2.50*

No other financial institution’s app that I have used requires you to keep authoring Face ID. This is kind of crazy that you’re required to do that every month or so.

### 1/5 — Broken

*2024-12-11, version 24.2.50*

I really enjoy not having access to my $ when the website shuts down without warning. App also does not work when this happens. Seems to happen frequently between midnight and 4am without warning.  There is no quick fix or anyone to help since they don’t have 24 hour support. Will be changing banks very soon.

### 2/5 — Terrible

*2024-10-26, version 24.1.70*

The app is terrible! When you try to go on my cards in the app you just get the spinning wheel, it never loads or pulls it up. The desktop website is great but the app could definitely use some work.

### 1/5 — Mobile Deposit Not Good

*2024-06-16, version 23.2.20*

I’m often having to drive to deposit my checks because the mobile deposit function can’t read the checks. Never had this problem with other banks.

### 3/5 — Doesn’t always work

*2023-12-29, version 23.1.70*

This app works sometimes, but goes through months long periods of not accepting fingerprint login.  It is really frustrating.

### 2/5 — Used to be great

*2023-12-13, version 23.1.70*

UMass and the app were amazing. Now it seems like the app and online banking are always down. Using my debit card always takes days to process on my account making it incredibly difficult to track if you do many small purchases. At this point, using and old fashioned check book log would be more accurate and reliable than their mobile and online system which is pretty lame. I had been with them for almost a decade but my family and I will be leaving the bank because of how often we can’t even look at our accounts

### 5/5 — Many thanks...

*2023-09-20, version 23.1.70*

To Matt & the entire UMFCFCU team...thank you for your brilliance, kindness, compassion, patience, and downright constant smiling faces...you make this here (sometime confused) old Irishman feel like the most important person in your day...

God Bless you all...you "make my day" every time I visit your wonderful banking institution...

Carry on "team"...

Sláinte!

☮️✌️🍀🇮🇪😃🦅🌹🦉😇🎵😎❤️🎱🇺🇸

## Frequently asked questions about UMassFive Mobile Banking

### What can I do with UMassFive Mobile Banking?

You can manage your finances on the go by checking account balances, paying bills, transferring funds, and depositing checks remotely. The app also provides enhanced security features like turning your debit or credit card on and off, setting spending limits, and restricting card usage by location or merchant type. Additionally, you can budget, set savings goals, and even open new accounts.

### How secure is UMassFive Mobile Banking?

The app offers enhanced security controls to protect your accounts. You can instantly turn your debit or credit card on and off, set spending limits, and restrict card usage to specific geographic locations or merchant types. You can also opt in for instant push alert notifications relevant to your accounts for added peace of mind.

### Is UMassFive Mobile Banking free to use?

Yes, the app is free to download and use. While the app itself is free, it's important to note that the application data indicates it may have advertisements displayed within it.

### What are the main budgeting features?

The app allows you to budget your spending and set savings goals to help you manage your financial picture effectively. You can track your expenses and monitor your progress towards your financial objectives directly within the application.

### Can I send money to friends and family?

Yes, you can send money to friends and family using Zelle® directly through the UMassFive Mobile Banking app. This feature makes it easy to transfer funds to individuals for various purposes.

## Version history (last 5 releases)

### 26.0.1 — 2025-10-28

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Turn on automatic updates to ensure that your app is always up to date.

### 26.0.1 — 2025-10-28

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Turn on automatic updates to ensure that your app is always up to date.

### 25.1.30 — 2025-10-06

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes. Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.2.50 — 2024-11-18

We are continually releasing new updates to further improve your mobile banking experience. This version includes user interface improvements, security updates and bug fixes.  Please be sure to turn on automatic updates to make sure that your app is always up to date.

### 24.1.70 — 2024-06-26

Bug fixes and performance improvements

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## Related topics

[umass five college federal credit union](https://appshunter.io/ios/topics/umass-five-college-federal-credit-union) · [umassfive mobile banking](https://appshunter.io/ios/topics/umassfive-mobile-banking) · [union college](https://appshunter.io/ios/topics/union-college)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*
