# Umatch: Match, Chat & Meet — user reviews

> 55 indexed App Store user reviews of Umatch by Umatch Ltda, rated 2.70/5 from 159 ratings.

- Source: https://appshunter.io/ios/app/umatch-match-chat-and-meet/id1524234730/reviews
- App overview in markdown: https://appshunter.io/ios/app/umatch-match-chat-and-meet/id1524234730.md
- Rating breakdown: 5★ 53 · 4★ 8 · 3★ 9 · 2★ 9 · 1★ 80

## What do users think of Umatch?

Overall sentiment: negative

**Pros**

- 👍 Great concept for college students
- 👍 Verified users
- 👍 Safe dating environment
- 👍 Easy to use interface
- 👍 Simplified and efficient design
- 👍 Good for finding matches on campus

**Cons**

- 💸 Everything is paid
- 💸 Expensive subscription
- 💸 Limited free interactions
- 💸 Forced to pay for features
- 💸 High cost for limited use
- 💸 App is a scam
- 💸 Fake profiles/messages
- 💸 Poor marketing
- 💸 Unfair payment model
- 💸 Limited daily swipes
- 💸 Bad design
- 💸 Horrible system
- 💸 No-s count as likes
- 💸 Fake interactions
- 💸 Bad filters
- 💸 Few free options
- 💸 Limited profiles per day
- 💸 Profiles too far away
- 💸 Very expensive paid version
- 💸 Few and bad nearby options
- 💸 App doesn't work
- 💸 No support channel
- 💸 Instagram support unhelpful
- 💸 App is mercenary
- 💸 Horrible layout
- 💸 Freezes a lot
- 💸 Fraudulent app
- 💸 Paid features are a joke
- 💸 Cannot use coins for same person
- 💸 Cannot do anything without paying
- 💸 Need to pay to talk to likes
- 💸 Limited free reactions
- 💸 Pay to dislike is ridiculous
- 💸 Limited interactions
- 💸 Rejection counts as interaction
- 💸 Inconvenient to use
- 💸 No setting to filter results
- 💸 Swiping left counts as reaction
- 💸 Random parts in Spanish
- 💸 Copy-pasted source data
- 💸 Cannot filter by distance
- 💸 Limited impressions per day
- 💸 Recommending people across country
- 💸 Limited swaps
- 💸 Paying to meet people
- 💸 Stuck on splash screen
- 💸 Purchased items don't appear
- 💸 Paid subscription not seen
- 💸 Premium subscription needed for visibility
- 💸 No easy way to earn coins
- 💸 Goals don't give enough coins
- 💸 Dislike decreases like bar
- 💸 Age gap can be awkward
- 💸 Fake user goal pushed launch
- 💸 Must invite people to use
- 💸 Data farming or desperate for users
- 💸 Cannot develop quality product
- 💸 Fake profile 'nina' harasses users
- 💸 Impossible to block 'nina'
- 💸 Daily limit is too low
- 💸 App bugs a lot
- 💸 Closes by itself
- 💸 Limitation on profile viewing
- 💸 Filters don't work
- 💸 University filter shows few profiles
- 💸 Distance filter disappeared
- 💸 Superficial and frustrating experience
- 💸 Lose interest quickly

**Commonly reported bugs**

- App freezes during account creation
- Eternal loading screen
- App crashes frequently
- Unable to delete account
- Email verification issues
- App glitches after waiting period
- Cannot proceed with account setup (gender selection)
- App freezes on splash screen
- Purchased items not appearing in app
- Profile verification problems
- App closes unexpectedly
- Filters not working correctly
- Distance filter not appearing
- University filter showing limited results
- App not loading profiles

**Most requested features**

- Improve free interaction limits
- Add more ways to earn coins
- Implement distance filtering
- Add age range filtering
- Allow filtering by specific school
- Improve coin earning methods
- Increase daily swipe limit
- Add option to only view people from your school/city
- Improve filter functionality
- Add more robust filtering options
- Make free version more usable
- Fix the 'nina' profile issue
- Add option to block fake profiles
- Allow users to purchase coins directly

## Newest reviews (18 of 55)

### 1/5 — Horrible.

*2025-10-14, version 8.1.0*

You have to wait an entire day to get to swipe again after like 5 swipes, after you wait it glitches making you wait another day.. all to piss you off enough to pay for a 29 dollar a month subscription on an app for broke college students trying to make new connections.. Are we effin serious?

### 1/5 — Would give 0 if I could

*2025-09-18*

This is the worst dating app I have ever seen. The design is bad and the system is horrible. Your no’s count as likes and it seems fake almost. NEVER DOWNLOAD THIS APP

### 1/5 — Tudo tem que ser pago

*2025-09-09*

A proposta é legal mas o aplicativo na prática tem muitas limitações para quem não paga

### 1/5 — Melhorem

*2025-09-03*

Pouquíssimas reações grátis, se quiser usar tem que pagar

### 1/5 — Sem noção

*2025-08-20*

Pagar pra tudo? Chega a ser uma piada. Paguei 100 moedas p ver a porr* da pessoa q curtiu (que não tem nem prévia básica, o que também é absurdo e ridículo) e simplesmente não desbloqueia, não consigo usar mais moedas p mesma pessoa e nem p ver outra, péssimo, apenas.

### 1/5 — Scam

*2025-08-02, version 7.0.1*

Literally cant do anything without paying for a subscription

### 2/5 — Pago

*2025-07-25*

O aplicativo parece bom, mas tem que pagar para conversar com quem te curtiu.. poderiam ter dado pelo menos algumas moedas a mais pela primeira vez

### 1/5 — Please fix this

*2025-07-19, version 7.0.1*

Can’t even set up my account with the  problem of verifying my email and it taking forever to load to the next page.

### 2/5 — Atualização Piorou o App

*2025-07-15*

Depois da última atualização quem me curtiu não aparece mais.
Mesmo recebendo notificações de que fui curtido, ao clicar na aba para visualizar os perfis, a tela está sempre sem ninguém.
Antes da atualização esta funcionalidade estava rodando normalmente.

### 1/5 — Cannot create new account

*2025-05-28, version 6.9.11*

I downloaded the app Bc of being mentioned and followed by the Instagram page but unfortunately I cent even get past creating my account. It lets me type 3 letters before the whole screen freezes. I’ve tried everything except i
Deleting the app. 
Hopefully this review  will get me a answer for this issue

### 1/5 — Para ser bom precisa melhorar muito

*2025-05-08*

Aplicativo lento, bugado, e o mais ridículo é que tem limite de interação, até rejeitar as pessoas conta como interação e você precisa esperar o dia seguinte. Insalubre de usar de verdade.

### 1/5 — Won’t let me finish making an account

*2025-05-05, version 6.6.37*

Something is wrong with this app I’m trying to make an account and I’ve got to the point where I have to select my gender but it won’t let me press anything so I cannot proceed with making the account or anything

### 4/5 — Need some improvement

*2025-05-02, version 6.6.37*

Good app however few dislikes I see from other people also are saying there are no reason for people to buy stuff so they can unlock people not cool if you want people to download this app then cut the payment thing it would be great app if something gets your rating will keep go down because of this

### 3/5 — Good app but needs some changes

*2025-04-29*

I like the app however I do not like how you have to buy things to see people on there that not fair also the limit on how many swaps you get per day is not a lot needs to be increased

### 1/5 — Worst dating app

*2025-03-26, version 6.3.15*

No setting to filter results. Will show results from all over the country and swiping left counts as one of your daily reactions. 
Oh and it has random parts in Spanish. They copy pasted most of the source data with no QA.

### 1/5 — insta @ is fakeeee

*2025-02-18, version 6.3.15*

it’s not real

### 3/5 — Good UI, Bad Structure

*2025-02-07, version 6.3.15*

I’m all for dating apps having minimal filters, but you can’t filter ANYTHING on here. You only get a handful of impressions per day (including skips) and when the app is recommending people from across the country, you don’t even end up liking anyone.

I’m not a fan of dealbreaker height or body type filters, but you should at least be able to filter for distance.

### 2/5 — Subscription Based

*2024-12-22, version 6.3.15*

Wish there was an option to only view people from your school, city, etc. You basically need to buy a subscription or in-app coins to do anything..why? Why are there limited swaps..like what? I’m basically paying to met people.

## Most critical reviews (10 lowest-rated)

### 1/5 — Decepcionante…

*2026-04-08*

App horroroso, não se controla distância, tudo é pago… e ainda por cima os likes grátis são poucos ou seja, são cobrados até mesmo em quem você desliza pra esquerda. Péssimos, melhorem

### 1/5 — app mercenário p krl

*2026-03-20*

ter q pagar pra poder das dislike eh o uó kkkk o app basicamente te obriga a pagar (e nem eh um preço bom, eh tipo valor de hbo plus), pra poder das DISLIKE ilimitado kkk


mais mercenário, impossível. 

e o layout? completamente horrivel, trava horrores. 

só nao dou zero pq o mínimo é 1

### 1/5 — App fraudulento!

*2026-03-19*

Meses atrás, eu usava o aplicativo na versão gratuita e ele me notificava que 100 pessoas que eu curti não tinham visualizado meu perfil. Assinei por um mês e, agora que a assinatura expirou, voltou a aparecer a notificação dizendo que 300 pessoas ainda não viram meu perfil.

### 1/5 — DO NOT WASTE YOUR TIME

*2026-02-12, version 8.8.5*

For over 2 years now I’ve tried to use the app but no matter what phone or account I try it on, I’m always left waiting in an eternal loading screen that never grants me access to the app itself. 
Umatch support is also nonexistent: instagram, email, nothing works. The website doesn’t even have a support channel. 
Idk how they hire people to manage their individual college Instagram accounts but mine has seen every single one of my messages over a full month and has responded ONCE with “Have you tried reinstalling the app?” then never responded again.

### 1/5 — Would give 0 if I could

*2025-11-22, version 8.1.0*

This is the worst dating app I have ever seen. The design is bad and the system is horrible. Your no’s count as likes and it seems fake almost. NEVER DOWNLOAD THIS APP

### 1/5 — Pessimo

*2025-11-18*

O aplicativo é pessimo, os filtros gratuitos são ruins, não tem muitas opções, tem limite de perfis que você pode ver por dia, os perfis que aparecem são de pessoas extremamente longes de você, a versão paga é muito cara pra uma semana só, as opções de pessoas perto são poucas e muito ruins também

### 1/5 — Still waiting

*2025-10-30, version 8.1.0*

I’m still trying to use this app but it’s still hasn’t let me see ANY profiles, so I’m sitting waiting for the app to load and still nothing. It’s a great concept but a bummer the app doesn’t actually work. Tried on my phone and iPad and still nothing.

### 1/5 — Seems like a scam

*2025-10-16, version 8.1.0*

I got a follow from my university’s Umatch Instagram account saying that I had someone who liked me on their app. Problem is, I haven’t been to the university for over two years and no where on my profile does it say I go to the university. To create an account I had to either input my university email or my personal. I wasn’t going to use my university email so I tried my personal. It wouldn’t work. Seems like a scam.

### 1/5 — DO NOT DOWNLOAD

*2025-10-16, version 8.1.0*

I am unable to delete my account, no button is listen like directed on the apps FAQ

### 1/5 — THE INSTAGRAM IS A LIE

*2025-10-15, version 8.1.0*

Me and my girlfriend both got followed by my college’s Umatch Instagram, so we were curious. Keep in mind, she does NOT go to the same college as me. Anyways, the instagram said if you are followed, it means someone has a crush on you and only “approved students” get followed. Why is this an issue? 1. My girlfriend doesn’t go to my college, so how is she an approved student? 2. How would someone “crush on me” if I don’t have an account? However, we were still curious. After both downloading the app to see who we should avoid at my college, there was no one in my “liked you” list, plus you have to pay to see names of people anyways. Cool idea, bad marketing. Fix your app and please just get a girlfriend through the real world big dawgs. Good luck finding your dudettes, dudes. Much love.

## Most praised reviews (10 highest-rated)

### 5/5 — Email???

*2026-04-06, version 8.9.19*

I don’t have the university email yet and so it says to input personal email instead, but then proceeds to say “email must be a student email.”

### 5/5 — Can’t get in

*2025-03-07, version 6.3.15*

I am not able to access my school email and it said if we can’t put in your personal I did that and it keeps on saying put in your school email

### 5/5 — Great dating app

*2023-10-17, version 6.0.5*

10/10

### 5/5 — Great

*2023-10-11*

Making it easy to find potencial matches right on campus.

### 5/5 — great app!

*2023-10-10, version 6.0.4*

This is honestly the only dating app I use, 10/10!

### 5/5 — Great App!

*2023-10-09, version 6.0.3*

Really nice to have a safeplace for dating apps.

### 5/5 — Best dating app

*2023-09-19*

I really love this app, especially as a girl in college. I feel extremely safe using Umatch and met really great guys since downloading it. Highly recommend it!

### 5/5 — Incrível

*2021-05-19*

Melhor aplicativo que eu já usei
Sem dúvidas, vc deve baixar
Tem muita gente e é bem legal de usar

**Developer response:** Muito obrigada, comentários como esse fazem tudo valer a pena.
PS1: já estamos depositando as Ucoins como combinado.
PS2: brincadeira, corre lá pra completar os objetivos da semana.

Beijos, Time Umatch

### 5/5 — moeda

*2021-04-12*

quero gastar dinheiro no app,abre logo pra compra moeda

**Developer response:** O Premium está chegando...

Muito obrigada pelo seu comentário, Time Umatch

### 5/5 — Super atenciosos!

*2020-10-06*

Tive um probleminha com meu nome e eles resolveram, super atenciosos e ágeis!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
