# Umba — user reviews > 19 indexed App Store user reviews of Umba by Umba Incorporated, rated 3.05/5 from 41 ratings. - Source: https://appshunter.io/ios/app/umba/id1572066078/reviews - App overview in markdown: https://appshunter.io/ios/app/umba/id1572066078.md - Rating breakdown: 5★ 14 · 4★ 4 · 3★ 6 · 2★ 4 · 1★ 13 ## Newest reviews (4 of 19) ### 1/5 — SCAM *2022-12-30* They are scam… I sent money on 27th of December from successfully my bank account to umba but I wasn’t credited. I wrote them both on emails and in app but nothing after I sent them the transaction receipt **Developer response:** Hello, Thank you for your feedback. We are always looking for ways to improve at Umba, and we love hearing you have a great experience. For assistance, please send us a mail at support@umba.com, in-App messaging, or the email address linked with your Umba account and one of our team will reach out to you immediately.​ Cheers! ### 1/5 — Fake loan app *2022-09-10* Very stupid app y’all just getting people information very foolish **Developer response:** Hello, Thank you for your feedback. We are always looking for ways to improve at Umba, and we love hearing you have a great experience. For assistance, please send us a mail at support@umba.com, in-App messaging, or the email address linked with your Umba account and one of our team will reach out to you immediately.​ Cheers! ### 1/5 — This app is a scam please don’t download it *2022-09-07* I loose money through the process of using this bank fake app **Developer response:** Hello, Thank you for your feedback. We are always looking for ways to improve at Umba, and we love hearing you have a great experience. For assistance, please send us a mail at support@umba.com, in-App messaging, or the email address linked with your Umba account and one of our team will reach out to you immediately.​ Cheers! ### 1/5 — THIS APP IS PURELY FAKE *2022-08-30, version 1.0.3* THIS APP IS PURELY FAKE AND THE DEVELOPER JUST USE IT TO SCAM PEOPLE BY HAVING THERE INFORMATION, the part connect your account is to know your monthly info and to ripped you off **Developer response:** Hi Adebankole, Thank you for your feedback. We are always looking for ways to improve at Umba, and we love hearing you have a great experience. For assistance, please send us a mail at support@umba.com, in-App messaging, or the email address linked with your Umba account and one of our team will reach out to you immediately.​ Cheers! ## Most critical reviews (10 lowest-rated) ### 1/5 — You guys are nothing but shameless scams *2025-07-09* Fool after I link my bank I wasn’t able to access it again. Stay clear from this app guys but I’ve changed my details from the bank and change my password. This app is a SCAM ### 1/5 — This is suspicious! *2025-06-17* If you want to apply for a loan it says you should link your bank in which you'll have to press the Passcode of your online banking, I did that and I noticed my acct was logged on a oukitel c15 phone, that seems sketchy or scam!!! Beware newbies ### 1/5 — Complain bout loan *2024-12-24* I took a loan on this app and I’ve paid but it’s still showing that I haven’t paid, I hope y’all aren’t expecting me to pay another money tho because I can’t and if anything happens to my other bank account trust me I will report y’all ### 1/5 — Scam *2024-10-15* I deposited 3,500 into my Umba account and you scam haven’t credit me yet. I’m really disappointed with your poor service ### 1/5 — They didn’t credit my money *2024-09-03* They should send back my money is Umba a scam now? ### 1/5 — Pending transaction *2024-07-24* I’ve had a pending transaction for more than 10 hours and it hasn’t been refunded or completed what kind of an app seize up for that long and the customer service never answered back ### 1/5 — Negative review *2023-06-02* Very disappointing that one cannot link his bank on this app The app is technically poor and the agents are so lazy to reply to customers complaints I regret signing up 😡😡 ### 1/5 — scam *2023-04-30* scam not working just retrieving people’s info ### 1/5 — 😡😡😡 *2023-03-03* Been unable to transfer my money out for 2 days now what’s going on 😡😡😡😡😡😡 ### 1/5 — Stupid app *2023-02-16* Nonsense app Doesn’t work Stole my informations and it couldn’t show up with anything **Developer response:** Hello, Thank you for your feedback. We are always looking for ways to improve at Umba, and we love hearing you have a great experience. For assistance, please send us a mail at support@umba.com, in-App messaging, or the email address linked with your Umba account and one of our team will reach out to you immediately.​ Cheers! ## Most praised reviews (5 highest-rated) ### 5/5 — I am trying to reactivate my account and is showing me verifying already, please I need help *2024-09-08* I am trying to reactivate my account and is still showing verifying please I need a customer support ### 5/5 — Reliable loan app *2023-03-27* I’ve used their loan services a few times and every single time they have given me very reasonable interest rates and repayment window. Also their services banking services are top notch, if your transaction didn’t go through , your money is in your account before you even notice. ### 5/5 — Best App *2022-12-07, version 1.3.1* Free transfers, easy access to loans, cash back on airtimes ### 3/5 — Not happy *2024-04-21* I really need to speak with and Agebt if UMBA bank because ever since 3days now I can’t make transfer out of my account is just telling processing or most times it shows pending then it reverts back to my account why **Developer response:** Hi, Thank you for your feedback. We are always looking for ways to improve at Umba and we will love for you to have a great experience. For assistance, kindly contact us via support@umba.com or in-App messaging. We'd love to help fix this. Cheers! Umba ### 3/5 — Add kuda and other online banking to your bank permission please *2023-12-10* I only have kuda bank to link --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*