# UMC Online Care > Telemedicine and healthcare management app from UMC providers. (iPhone/iPad app by University Medical Center of Southern Nevada.) - Source: https://appshunter.io/ios/app/umc-online-care/id1590420510 (this page in markdown: same URL + `.md`) - Developer: [University Medical Center of Southern Nevada](https://appshunter.io/developer/1590420512) - Category: Medical, Health & Fitness - Price: Free - Rating: 4.95/5 from 1,203 App Store ratings · 35 written reviews indexed - Age rating: 17+ - Requires: iOS 16.2 · 175 MB - Languages: Arabic, Danish, Dutch, English, Finnish, French, German, Norwegian Bokmål, Portuguese, Chinese and 2 more - Released: 2021-12-07 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/umc-online-care/id1590420510/reviews.md ## What is UMC Online Care? Access 24/7 telemedicine from trusted UMC providers and manage all aspects of your care with one convenient app! UMC Online Care offers online telemedicine visits for patients of all ages. Sign up and access Nevada’s highest level of care 24/7 from the comfort of your home, using your smartphone, tablet or computer. We offer on-demand telemedicine visits with no appointments needed, in addition to scheduled visits with trusted UMC Primary Care providers. UMC Online Care also allows you to schedule in-person appointments, view test results, request prescription refills and communicate directly with your health care team. 24/7 Telemedicine: Connect with a trusted, local UMC provider in a matter of minutes. Our team is here to provide expert-level care for a wide range of urgent issues and routine medical needs, including colds, coughs, sneezes, aches, respiratory issues, most non-narcotic medication refills, ear infections, abdominal pain and many other symptoms. Following your appointment, our team will send any prescriptions to your local pharmacy. On-demand telemedicine visits are available for adult and pediatric patients. Primary Care Appointments: Schedule an online appointment with your neighborhood UMC Primary Care provider. Offering Primary Care services for adults, our team will work closely alongside you to map out your personalized journey to better health. Access Your Clinical Information: UMC Online Care provides you with instant access to your clinical information, including test results, upcoming appointments, medications and much more. Through the app, you can schedule an online or in-person appointment, request prescription refills and communicate with members of your health care team. UMC Online Care helps you stay connected to your health! You have the option to upload your health and fitness data, including information from the Apple Health App, when enrolled in self-tracking programs. ## Key features - 24/7 Telemedicine visits - On-demand and scheduled appointments - Prescription refill requests - View test results - Communicate with healthcare team - Schedule in-person appointments - Access clinical information ## What do users think of UMC Online Care? Overall sentiment: mixed **Pros** - 👍 User-friendly and easy to follow - 🚀 Fast waiting time, great service - 💡 Convenient, especially when sick - 👍 Thorough and informative - 👍 Caring and understanding providers **Cons** - 🐛 Difficult to navigate and find information - 🐛 Linking accounts and accessing records issues - 🐛 Restricted access without consent - 🚫 Rude and disrespectful staff **Commonly reported bugs** - Frequent buffering and updating issues - Restricted access to medication and information **Most requested features** - Ability to link accounts and transfer records - Improved navigation and information accessibility ## Recent user reviews (10 of 35) All indexed reviews: https://appshunter.io/ios/app/umc-online-care/id1590420510/reviews.md ### 3/5 — Site navigation and flow. *2026-03-02* It is very difficult to move around the app. There is no logical flow to it either. The messaging section is the worse. Using “reason for visit” needs to be more flexible, it is limited to only one reason. ### 5/5 — Life saving indeed ⭐️⭐️⭐️⭐️⭐️ *2026-02-21* I absolutely love this app! It allows me and my family to be seen and treated via telehealth, with smooth connectivity and sound quality, short wait times, and only by the best doctors and care providers. This app also allows me to manage all of our medical charts in one place which helps tremendously. I highly recommend ☺️ ### 1/5 — Doesn’t work *2026-02-09, version 12.23.1* Keeps crashing ### 5/5 — Recommend *2025-09-19, version 12.23.0* It’s very helpful..User friendly and easy to follow ### 1/5 — How dare they! *2025-09-03* UMC employees restricted my access with out my consent to all (exempt for today) information with out my consent, I y understand this is to facilitate their job but once my surgery is over they did not change it back and now I can’t find my previous endocrinologist notes that contain my dose for a current medication that I’m taken that was not updated correctly and this is directly affecting my health real time, how dare they! I want this corrected immediately ### 1/5 — UMC online care *2025-08-07* Honestly, I haven’t been able to link my account to any other my chart that I have it takes a long time is always buffering and is always updating is very hard but for the most part whether you use Wi-Fi or if your data is low, it doesn’t matter this apps have a lot of problems you should be able to link accounts you should be able to move your records from other hospitals … so that way you don’t have to redo everything from scratch they take your medicine away from you and leave you in pain.. and then you have to resort to go to the ER at the UMC.. where the staff are very rude and disrespectful, including the security officers there they are very anxious to harm the people who are there to receive medical care. Their #1 goal is to keep the lobby empty ..so you will be sent home if you record their behavior. Are stand up for any basic human rights . To be treated fairly.. no matter if you are injured or hurting or just plain sick or not feeling well No matter the place our situation .. you’re still a person. And from what I see.. the staff in the whole team in the emergency room needs to go through training to learn how to deal with people in a stressful environment. And sensitivity training, so they still can know know how to take time to empathize or even sympathize with a lot of people situation and be helpful. Not disrespectful there’s a big difference. I can see this place changing around if we the people keep be responsible and continuing to report their behavior and the way how they treat people and deny basic human rights, and services. ### 5/5 — Easy to use *2025-08-04, version 12.23.0* Very easy to use app. ### 5/5 — Dr Albert Cook *2025-04-22* Hi I just had to thank Dr Albert Cook and his team for saving my life for listening to me when I was telling them about how I was feeling because I knew something was right with my heart and even though it wasn’t showing up at first they ran more tests and found that my carotid artery was 80% closed and finally rushed and did the procedure and I’ve felt instantly better afterwards. So I just wanted to say thank you to the entire staff for saving my life. ### 2/5 — Little help *2025-04-15, version 12.23.0* I don’t find the information on my tests and it’s difficult to navigate. ### 5/5 — So convenient - especially when you’re sick *2025-02-13* I was sick with a horrible flu and could barely move, having this app and a chance to do a virtual appointment was such a relief. Mahmoud Moghadam was so patient with me. He listened to all my symptoms and I never felt rushed. Sometimes I feel like medical professionals will just push you along and move on the the next. He really cared about helping me get back to feeling normal. He was engaged and kind to me while I struggled to talk. Thankfully, he was able to pinpoint what I had and I was able to get the medication I needed and start to recover. I stared to feel better the next day. I wish I met with him sooner ## Frequently asked questions about UMC Online Care ### What is UMC Online Care? UMC Online Care is a mobile application that provides 24/7 telemedicine services from trusted UMC providers. It allows users to manage various aspects of their healthcare, including scheduling appointments, viewing test results, requesting prescription refills, and communicating with their healthcare team, all from their smartphone, tablet, or computer. ### What kind of medical issues can be addressed through telemedicine? The app offers expert-level care for a wide range of urgent issues and routine medical needs. This includes common ailments like colds, coughs, sneezes, aches, respiratory issues, ear infections, abdominal pain, and requests for most non-narcotic medication refills. Prescriptions can be sent to your local pharmacy following the appointment. ### How do I schedule an appointment? You can schedule on-demand telemedicine visits with no appointments needed for urgent issues, available 24/7 for adult and pediatric patients. Additionally, you can schedule online or in-person appointments with trusted UMC Primary Care providers for more routine health needs. ### Is there a cost to use the app? Based on the provided information, the app itself is free to download and use. The costs associated with telemedicine visits or in-person appointments would be determined by UMC's standard healthcare service fees and your insurance coverage. ### What devices is UMC Online Care compatible with? UMC Online Care can be accessed from your smartphone, tablet, or computer, offering flexibility in how you connect with healthcare services. The app also allows for integration with health and fitness data from sources like the Apple Health App when enrolled in self-tracking programs. ## Version history (last 5 releases) ### 12.23.1 — 2025-11-04 Miscellaneous fixes and improvements. ### 12.23.0 — 2025-03-03 Miscellaneous fixes and improvements. ### 12.22.100 — 2024-12-14 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.21.103 — 2024-10-02 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ### 12.21.006 — 2024-04-04 We continue to improve the patient experience with these new features: • Performance enhancements to increase reliability and speed ## Apps similar to UMC Online Care | App | Rating | Price | Category | | --- | --- | --- | --- | | [MyTeamCare](https://appshunter.io/ios/app/myteamcare/id1490899267) | 4.6 (178) | Free | Medical | | [NowClinic](https://appshunter.io/ios/app/nowclinic/id602339098) | 5.0 (31,523) | Free | Medical | | [WHASN Cares by Wildflower](https://appshunter.io/ios/app/whasn-cares-by-wildflower/id1669066960) | 3.7 (7) | Free | Medical | | [Valley Health System](https://appshunter.io/ios/app/valley-health-system/id1485624605) | 4.0 (48) | Free | Medical | | [The Source Dispensary](https://appshunter.io/ios/app/the-source-dispensary/id1643771969) | 4.7 (403) | Free | Medical | | [LIBERTY Dental](https://appshunter.io/ios/app/liberty-dental/id1443527723) | 1.5 (185) | Free | Medical | ## Related topics [umc online care](https://appshunter.io/ios/topics/umc-online-care) · [umc app](https://appshunter.io/ios/topics/umc-app) · [umc mychart](https://appshunter.io/ios/topics/umc-mychart) · [hmong umc connect](https://appshunter.io/ios/topics/hmong-umc-connect) · [umc connect](https://appshunter.io/ios/topics/umc-connect) · [umc cares spanish](https://appshunter.io/ios/topics/umc-cares-spanish) · [mijn dossier amsterdam umc](https://appshunter.io/ios/topics/mijn-dossier-amsterdam-umc) · [umc cares](https://appshunter.io/ios/topics/umc-cares) · [online care](https://appshunter.io/ios/topics/online-care) · [medical university](https://appshunter.io/ios/topics/medical-university) · [telemedicina universal](https://appshunter.io/ios/topics/telemedicina-universal) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*