# Umo Mobility — Your travel companion

> All-in-one transit app for buying passes, planning trips, and real-time navigation. (iPhone/iPad app by Delerrok Inc..)

- Source: https://appshunter.io/ios/app/umo-mobility/id1540611257 (this page in markdown: same URL + `.md`)
- Developer: [Delerrok Inc.](https://appshunter.io/developer/1180752637)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.60/5 from 4,786 App Store ratings · 735 written reviews indexed
- Age rating: 4+
- Requires: iOS 17.6 · 65 MB
- Languages: American English, Canadian French, European Spanish
- Released: 2023-04-20
- Data updated: 2026-08-27
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/umo-mobility/id1540611257/reviews.md

## What is Umo Mobility?

Umo: Your travel companion. 

Umo is your travel companion, an all-in-one transit app that lets riders at agencies that utilize Umo buy transit passes, get directions, use map navigation, find your bus schedules, and move seamlessly wherever life takes you. Umo gets you where you need to go, displaying transportation closest to you so that you can easily explore, pay and go.

Download Umo and get started today!

* Simplified Home Screen – The App’s main screen (now accessible from the new ‘Home’ tab) simplifies rider navigation for quick, effortless access to all application features. 

* Easier agency Location – We have replaced “metro areas” with a new agency selection experience to make it easier for riders to locate an agency near them that uses Umo. Agencies are now clearly listed and sorted by nearness to the rider, ensuring that riders select the correct, intended transit agency when they create an account and purchase fare products.   Please note that not all transit agencies use Umo and only those that are available for selection in the App are supported at this time.

* Improved Payment Flexibility – Easily buy transit passes or add money to your wallet in the app. Enjoy the unified wallet, convenient payment methods and easy viewing of fare details across agencies. Riders can also now delete their payment method at any time under ‘View My Account’. 

* Contactless Boarding – The updated version of the App now has quick access to the dynamic QR code used to board from the ‘Code’ tab as well as via ‘Show Code’ links strategically placed throughout the application for faster fare payment.

* Real-Time Information – Umo uses real-time data that provides timely and highly accurate bus tracker or trip planning for those transit agencies that support this functionality.

* Trip Planning – Intuitive navigation for easy journey planning in the App. 

* Enhanced Ride History – Riders now have access to more ride-history details, including month-by-month or an abbreviated history directly from the main menu for easy tracking and management.

* Accessibility – The updated Umo App is fully integrated with VoiceOver, providing an accessible and seamless navigation experience for
visually impaired riders.

* Favorites and Next Stop Alerts – Select your favorite station or stop and opt in to next-stop alerts—so you’re always on-time. 

* Localization – Umo supports English, Spanish and French languages. Simply adjust your Settings to your preferred language.

## Key features

- Buy transit passes
- Get directions and map navigation
- Find bus schedules
- Real-time bus tracking
- Trip planning
- Contactless boarding with QR codes
- Next stop alerts

## Chart rankings

- #186 in Top Free · Travel (US App Store)

## What do users think of Umo Mobility?

Overall sentiment: negative

**Pros**

- 🚀 Easy to use
- 👍 Convenient for commuting
- 🚀 Straightforward payment process

**Cons**

- 🐛 Inaccurate bus arrival times
- 🔍 Difficult to navigate and find information
- 🔍 Confusing user interface
- 🐛 App crashes and glitches
- 🔍 Lack of real-time bus tracking

**Commonly reported bugs**

- Issues with adding payment methods
- Passes disappearing from user accounts
- Inability to purchase passes through the app

**Most requested features**

- Integration with Apple Wallet and Apple Watch
- Ability to purchase multi-ride passes
- More accurate real-time bus arrival information
- Simpler and more intuitive user interface

## Recent user reviews (10 of 735)

All indexed reviews: https://appshunter.io/ios/app/umo-mobility/id1540611257/reviews.md

### 1/5 — Crooks

*2026-08-20, version 6.6.1*

All they are are crooks they logged me out of my account and when I try calling them I can’t get anyone I had to make another account using my email and then buy another bus pass I lost the money on the account with my phone number

### 1/5 — Steals money

*2026-08-18, version 6.6.1*

Didn’t use phone for like 4 days , one swipe half of balance gone . I catch 1 bus I’m back to $1.25 ….. I took screenshots and from now on b4 boarding bus I’ll screen recording esp when I add new balance

### 2/5 — Needs work

*2026-08-18, version 6.6.1*

Doesn’t tell you the time remaining on your transfers and doesn’t tell you how far you are from fare capping.

### 1/5 — Something went wrong

*2026-08-17, version 6.6.1*

“Something went wrong” that’s all I got. I kinda need the app working you know?

### 4/5 — Good app with one little flaw

*2026-08-16, version 6.6.1*

On my iPhone 15 Pro with a text size that is comfortable for me, the account balance box doesn’t expand to fit the view details and add more links, they just disappear. Hope this little bug gets fixed soon.  I’m on the newest version that dropped very recently.

### 4/5 — App has new bug

*2026-08-13, version 6.6.0*

Need another update it keeps giving me an error occurred after uninstalling and reinstalling the app

### 1/5 — App freezes on choose country

*2026-08-13, version 6.6.0*

Unusable

### 1/5 — Hasn’t worked

*2026-08-12, version 6.6.0*

Hasn’t worked in a few days. Makes it inconvenient for those of us who have money on the app. Please fix this

### 1/5 — Unable to Use

*2026-08-11, version 6.6.0*

Downloaded and re-downloaded the app several times and I keep getting stuck on a blank screen and a “something went wrong” message when I’m supposed to choose a country. Not sure what to do because the help site says to contact my local transit authority, but I don’t think they would have anything to do with bugs in the app. I have the most up to date version of iOS downloaded, so not sure what the issue could be.

### 1/5 — App doesn't work

*2026-08-11, version 6.6.0*

Won't let me add money, and when deleted and reinstalled it won't even let me pick what country I'm from

## Frequently asked questions about Umo Mobility

### What does the Umo Mobility app do?

Umo Mobility is an all-in-one transit app designed to be your travel companion. It allows riders to purchase transit passes, get directions, use map navigation, find bus schedules, and move seamlessly through their daily commutes. The app aims to simplify the entire public transportation experience.

### What are the key features of the Umo Mobility app?

Key features include a simplified home screen for easy navigation, improved payment flexibility for buying passes and managing your wallet, contactless boarding via QR codes, real-time information for bus tracking and trip planning, enhanced ride history, and accessibility features like VoiceOver integration. It also offers favorites, next stop alerts, and multi-language support.

### Is the Umo Mobility app free to use?

The Umo Mobility app itself is free to download and use. However, users will need to purchase transit passes or add money to their wallet within the app to pay for their rides. These in-app purchases are for fare products, not for unlocking app features.

### What devices is Umo Mobility compatible with?

While specific operating system versions are not detailed, the app is designed for mobile devices and integrates with VoiceOver for accessibility, suggesting compatibility with iOS devices. It is also available in English, Spanish, and French, indicating a broad user base.

### How does Umo Mobility help with trip planning and boarding?

The app offers intuitive trip planning with navigation to help you plan your journeys. For boarding, it provides quick access to a dynamic QR code for contactless payment and boarding. Real-time information and next stop alerts ensure you are always on time and aware of your journey's progress.

## Version history (last 5 releases)

### 6.6.1 — 2026-08-14

Welcome aboard! We implemented a workaround for a network provider issue that prevented a small percentage of users from accessing the app.

### 6.6.0 — 2026-08-03

Welcome aboard! We've made updates to the Umo App, which includes bug fixes related to an issue on the Next Stop Alerts feature that prevented users from ending active trips, and fixed an issue that could cause subsequent purchases to fail after a previous purchase was completed successfully.

### 6.5.1 — 2026-04-01

Welcome aboard! We resolved an issue that was preventing users from using the trip planning function if the returned results of an address search were empty.

### 6.5.0 — 2026-03-30

Welcome aboard! We've made updates to the new Umo App, which includes accessibility improvements, bug fixes, improved performance and stability. Users will now have the ability to save routes as favorites, copy and paste benefit codes and use next‑stop alerts with fewer permissions. Users will also see a new Settings screen where they can enable horizontal view of the app.

### 6.4.0 — 2025-10-27

Welcome aboard! We've made updates to the Umo App, which includes new features, bug fixes, improved performance and stability. Users will now see when a departure is canceled or running early. More bus stops are shown on the map, grouped in clusters when many stops are located close together, and Trip Options screen was updated to remove “Healthiest” tag.

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## More apps by Delerrok Inc.

- [Umo Pop](https://appshunter.io/ios/app/umo-pop/id1607903647)

All apps by Delerrok Inc.: https://appshunter.io/developer/1180752637

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*