# UMR \| Health — UMR makes health benefits easy

> Manage health benefits, find providers, view claims, and track balances. (iPhone/iPad app by United HealthCare Services, Inc..)

- Source: https://appshunter.io/ios/app/umr-health/id6444543678 (this page in markdown: same URL + `.md`)
- Developer: [United HealthCare Services, Inc.](https://appshunter.io/developer/1134060798)
- Category: Medical
- Price: Free
- Rating: 4.60/5 from 16,609 App Store ratings · 164 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 72 MB
- Languages: American English
- Released: 2022-12-01
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/umr-health/id6444543678/reviews.md

## What is UMR | Health?

The UMR app makes it easy to access important details about your health care benefits. Sign in anytime to:
• Find costs and care – Search for in-network health care providers, hospitals, and clinics – and see what you can expect to pay.
• View your plan details – Find up-to-date plan balances, including any deductibles and out-of-pocket amounts.
• Check your claims: Review claim information for recent services and receive paperless copies of your EOBs.
• See timely “Things to do” – Get personalized alerts about steps for managing your health and benefits.
• Contact us – Reach out for assistance by chat, call or secure messaging.

## Key features

- Find in-network providers and estimated costs
- View plan balances and out-of-pocket amounts
- Check claim history and EOBs
- Receive personalized health and benefit alerts
- Contact support via chat, call, or messaging

## Chart rankings

- #50 in Top Free · Medical (US App Store)

## What do users think of UMR | Health?

Overall sentiment: negative

**Pros**

- 💡 Convenient ID card access
- 👍 User-friendly interface
- 🚀 Quick app startup

**Cons**

- 🐛 Frequent crashes and bugs
- 🔍 Inability to find in-network providers
- 🤔 Confusing and unhelpful website
- 🔒 Security and login issues
- 📱 Not optimized for tablet devices

**Commonly reported bugs**

- Login screen freezes
- Broken links and non-functioning features
- Inconsistent app behavior across devices

**Most requested features**

- Add Apple Wallet integration
- Improve provider search functionality
- Enhance app stability and performance

## Recent user reviews (10 of 164)

All indexed reviews: https://appshunter.io/ios/app/umr-health/id6444543678/reviews.md

### 1/5 — Needs improvement

*2026-08-23, version 2.31.0*

Very difficult to navigate and locate what I am looking for

### 2/5 — Not convenient as first time user

*2026-08-22, version 2.31.0*

I need to access my insurance card, but have no idea what my login would be since i’m a new user. i tried to register and submitted the necessary member id and group number, but instead of rerouting me to a way of verifying my information and getting signed in, it just very unhelpfully told me i already have an account and to login. 

I tried an email that i thought would be the login and requested a reset password. no confirmation if the email was right or not, just said “If you have a phone number registered with this email we’ll send you a code”. 

Okay? I still have no clue how to sign in and there isn’t any number to call over the weekend. I shouldn’t have to trial and error every possible email to see if it happens to have my phone number attached. I literally HAVE my member id and group number for my insurance plan. It KNOWS I have something set up but offers 0 real solutions to help me get signed in. I don’t know when I would’ve already registered and the options to try and recover my username/email and password are wholly unhelpful. I am so annoyed.

### 1/5 — No Updates

*2026-08-19, version 2.31.0*

App does not update or track with the web site. Of little use.

### 1/5 — Password execution

*2026-08-18, version 2.31.0*

Does not update passwords properly , UMR safe id is confusing, one app one password, don’t present options that are no different from the app itself

### 1/5 — Try to avoid any rights

*2026-08-10, version 2.30.1*

this insurance tries to skip most of the costs. You have to put a claim and their app as well as their tele system are the worst to make your life miserable. Unfortunately, my employer put us through this hell

### 1/5 — Awful customer service

*2026-07-11, version 2.30.1*

I’ve tried getting help logging into the application multiple times with no luck! No customer service rep can figure out the issue and transfer me to another person every time.

### 1/5 — Español

*2026-07-08, version 2.29.0*

No esta en español y no da mas detalles de tu plan

### 1/5 — Unusable App

*2026-07-04, version 2.29.0*

Got the app hoping it would be better than trying to sign into the website every time I need to look at my benefits. I login and the screen asks for me to select the plan I’d like to view, but there is nothing to select it is just a blank screen.

### 1/5 — In a word… “Useless”

*2026-06-27, version 2.29.0*

I will never understand why you would create an app that has links to a website. That is so lazy and honestly it’s very confusing to the consumers. The app literally only tells you balances and your member information if you’ve been lucky enough to find everything that you’re looking for, good for you but I literally have to go to the website to find anything which reiterates my title …useless.

### 1/5 — Tman

*2026-05-28, version 2.28.0*

The app doesn’t work well at all

## Frequently asked questions about UMR | Health

### What can I do with this health benefits app?

This app allows you to easily access important details about your health care benefits. You can search for in-network providers and see estimated costs, view your plan balances including deductibles and out-of-pocket amounts, check your claims, and receive personalized alerts about managing your health and benefits.

### How do I find healthcare providers and costs?

The app enables you to search for in-network health care providers, hospitals, and clinics. Once you find a provider, you can also see what you can expect to pay for services, helping you make informed decisions about your care.

### Can I see my insurance plan details?

Yes, you can view up-to-date details about your health plan directly within the app. This includes information on your current plan balances, such as any deductibles you have met and your out-of-pocket expenses.

### How can I check my medical claims?

The app provides a feature to check your claims for recent services. You can review claim information and also receive paperless copies of your Explanation of Benefits (EOBs) for easy record-keeping.

### Is this app free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned, indicating a free experience for users managing their health benefits.

## Version history (last 5 releases)

### 2.31.0 — 2026-08-13

Thank you for using the UMR | Health app! We've expanded Prior Authorization capabilities and added new resources to help you find answers and track information more easily. This update also includes experience improvements to support a more reliable and responsive app.

### 2.30.1 — 2026-07-10

Thank you for using the UMR | Health app! We've added new resources and expanded support content to make it easier to access information when you need it. This update also includes experience improvements and enhanced stability.

### 2.29.0 — 2026-06-12

Thank you for using the UMR | Health app! We’ve made meaningful updates to improve how you access and review your Claims and Explanation of Benefits (EOB). You’ll also notice a more modern experience with improved performance and usability.

### 2.28.0 — 2026-05-08

Thank you for using the UMR | Health app! We’ve made a few minor updates behind the scenes to improve performance and maintain a seamless experience.

### 2.27.0 — 2026-04-10

Thank you for using the UMR | Health app! We’ve made some small updates to help things feel a little smoother and to make your experience more reliable.

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## More apps by United HealthCare Services, Inc.

- [HealthSCOPE Consumer Accounts](https://appshunter.io/ios/app/healthscope-consumer-accounts/id405135054)
- [UHC Student Resources](https://appshunter.io/ios/app/uhc-student-resources/id740854874)
- [LEAN (UnitedHealthcare)](https://appshunter.io/ios/app/lean-unitedhealthcare/id1015568132)
- [Consumer Accounts with UMR](https://appshunter.io/ios/app/consumer-accounts-with-umr/id1325810198)
- [UnitedHealthcare](https://appshunter.io/ios/app/unitedhealthcare/id1348316600)
- [UnitedHealthcare Doctor Chat](https://appshunter.io/ios/app/unitedhealthcare-doctor-chat/id1448722789)

All apps by United HealthCare Services, Inc.: https://appshunter.io/developer/1134060798

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*