# UMZU — user reviews > 36 indexed App Store user reviews of UMZU by UMZU LLC, rated 4.82/5 from 569 ratings. - Source: https://appshunter.io/ios/app/umzu/id1524851080/reviews - App overview in markdown: https://appshunter.io/ios/app/umzu/id1524851080.md - Rating breakdown: 5★ 511 · 4★ 38 · 3★ 8 · 2★ 2 · 1★ 10 ## What do users think of UMZU? Overall sentiment: positive **Pros** - 💊 High-quality, clinically-dosed supplement products - 👥 Exceptional customer service and responsiveness - 🎁 Generous promotions and rewards programs - 📱 Easy navigation and user-friendly interface - ⚡ Fast app performance and smooth functionality - 💳 Convenient subscription management features - 🏆 Noticeable health and wellness results - 🛒 Apple Pay and seamless checkout experience **Cons** - 💰 Rising prices on supplements - 🐛 Frequent app glitches and bugs - 🔗 VIP benefits not properly linked - ♻️ Switch to plastic bottles (microplastics concern) - 👨 Gender-inappropriate gift items sent - 🔍 Difficulty finding customer support options - 📞 Limited phone support accessibility - ⚠️ Inconsistent product information on website vs app **Commonly reported bugs** - App crashes and inconsistent reliability - Billing glitches and payment processing errors - Rewards points lost due to system glitches - Chat button not visible or accessible - Display issues on smaller phone screens (iPhone 8) - Phone menu not functioning properly - Product discount application failures - Minor crashes during browsing **Most requested features** - Blog section integration in app - One-time purchase bundles without subscription requirement - UmzuFit app development - Thermo Diet app development - Better phone support access - Improved VIP benefits linking system - Horizontal screen orientation support - Points system transparency and accessibility ## Newest reviews (14 of 36) ### 5/5 — Awesome app! *2022-04-04, version 1.9* So I thought the website was amazing! When I just seen that there is an app, a was overly excited! The app is very functional and easy to navigate. Now I can order with ease with the app! Thank you kindly and keep up the wonderful job! ### 5/5 — Umzufit *2021-11-30, version 1.6* It would be great if Umzu made Umzufit app as well it would be easier to orientate on the app rather than on website. ### 5/5 — Functionality *2020-09-29, version 1.1* So far the functionality seems good. The first thing I noticed though is that the opening screen doesn’t display everything on the iPhone 8. Possibly the app is optimized for larger phone screens and that’s why there’s runoff around the edges. ### 5/5 — UMZU at your fingertips! *2020-08-15, version 1.1* Can’t say enough amazing things about the UMZU products! They’re incredible! I seriously wake up with tons of energy everyday and never get tired! Now I have the ability to check the status of me orders, manage by subscriptions and view new products all from their super convenient app! Home run guys! ### 5/5 — Easy to Navigate! *2020-08-12, version 1.1* Love this version bs the desktop! Can add or delay products on auto ship with ease! Another home run for the zucrew! ### 5/5 — Super smooth *2020-08-11, version 1.1* This app is making it super easy for me to manage my umzu account and keep track of my orders and see new products! Can’t wait to see how this could get any better considering this is brand new💪🏼💪🏼💪🏼 ### 5/5 — Can’t recommend these products enough *2020-08-11, version 1.1* I’ve been taking these products for awhile now And they’ve really helped me restore my health. Umzu is the best at helping to reclaim and optimize your health. ### 5/5 — App Review - products haven’t yet arrived *2020-08-06, version 1.1* UPDATE: Very quickly addressed the first issue (contact info) and the other is only an issue on the smallest of screens. Color me impressed; from 3 to 5 stars in only two days. Suggestions from the cheap seats: 1. Should have readily accessible customer service contact information on every page (traditionally at the bottom but can be from the pull down menu). Speaking of which, your phone menu did not work yesterday when calling from my iPhone or landline, nor has anyone responded to the message I sent afterwards. 2. Either allow the phone/app to be turned sideways or allow resizing of the page so text is more easily read on smaller screens. Otherwise it appears to be a fairly nice first effort. ### 5/5 — Great App *2020-08-06, version 1* I’m a big fan of Umzu and this app is perfect for managing my account. I’m looking forward to seeing what they put out next! ### 5/5 — Great start to the app *2020-08-05* I checked out a lot of the products and how it’s been detailed on the app. One thing the app is missing is the option to buy a bundle without subscribing which is the one time purchase pack. Overall the app works fine and there’s no lag just a minor crash here and there. Keep up the good work. UMZU. ### 5/5 — Great, easy to use App *2020-08-05* Love the App! Very easy to navigate. Bright colours and fantastic range of the products, had a good browse. Will be using to order products in the future! ### 5/5 — UMZU app *2020-08-05, version 1* Seems to be well designed and easy to use, user friendly. Can’t wait to make my 1st purchase on the app. ### 5/5 — App review *2020-08-05, version 1* Great layout, easy to use and allows for modifications as needed. I can see this going far. Products are excellent, highly recommend. ### 5/5 — Love It. *2020-08-04, version 1* Very easy to navigate to. No crashes. Highly recommend anyone to use ## Most critical reviews (10 lowest-rated) ### 1/5 — App really difficult to use *2023-12-08, version 4.3* I lost 500 points just on a glitch, please fix ### 2/5 — The app is consistently broken *2023-11-08, version 4.2* I love the company and its products however the app itself is always consistently broken and unreliable. I only ever manage my account via a computer due to the apps consistent unreliability ### 3/5 — I LOVE this company, but there’s 3 issues… *2024-12-08, version 5.2* To start off… I really do love this company! It’s awesome. I have been following Christopher for a very long time. I will gladly change my review to 5 stars once these issues are resolved. The cons: 1. prices are going up (although they have good subscription discounts and promos to counteract this) and it can be very expensive for most of the supps. 2. The app is quite terrible. Glitches with billing, products, discounts etc. I also can’t get my VIP benefits linked up. 3. I was sent a couple of “gifts” for free with my order (and please don’t get me wrong I’m grateful) but they were women’s supplements. I think it should be pretty standard to receive gender specific gifts. For instance, I received Florette… for feminine health, and I was told by customer service that men can take it. However on their website it clearly says for women only. Why would I take that? 4. They switched to plastic bottles “because they’re breaking?” But they wrap them very nicely, so it sounds like a cost cutting step. Keep in mind that microplastics leach into supplements, but yet you’re a company that prides itself on being very health conscience? Doesn’t make sense. Bring back the glass! The pros: 1. Some of the best customer service I have ever seen. They’re responsive through text or email and are quite efficient. I do wish we could get better access to talk on the phone. 2. The products are TOP NOTCH. I have a background in medicine and have looked at the clinical doses and the corresponding research for each item. This is why I loved Christopher in the first place. The guy locked on to a powerful niche in delivering quality ingredients. 3. The promos and gifts with orders are awesome! Keep it coming and continue to push on this! I love the new idea for the VIP yearly service that adds to rewards and bonuses. Please keep the costs down (since supplement margins are insanely good) to help the everyday American out here’s All in all a great company. There are some things that could make you a STELLAR company, and you’re not far off. Keep striving for excellence! Let’s see if we can get some of these changes made! I recommend you purchase a subscription to get a discount, and start slow. Build your tolerance and wait for some deals! ### 3/5 — Good company HORRIBLE website and app *2024-11-11, version 5.2* They used to have a point system and I’d have to email the company everytime to find where my points are. Now I can’t find the chat button to ask for help. You have a limited time with customers! I don’t need to work so hard to find things. It’s so silly actually! ### 4/5 — Better app improvement to go with great products *2023-11-28, version 4.2* Have been using UMZU for about 2 years now and can say that I notice difference when when not using. Just read the ingredients and compare to others supplements to see you get better, quality ingredients with UMZU. Thank you. ### 4/5 — Cool app *2020-08-05, version 1* It’s pretty simple and definitely easy to use. However, aside from a shopping experience I would like to see the blog section like from the website. I found that, those articles were a good read and certainly helped me decide to purchase UMZU supplements. ### 5/5 — Good for your circulatory health *2025-04-19, version 5.3* I’ve taken Redwood for about two years now. And when I took it because my ankle started swelling, because I sit a lot during work, it started disappearing. I’ve seen a noticeable difference. I stopped taking it and I’m 66 years old. I immediately fall back into my old health. ### 5/5 — Thanks UMZU *2024-10-21, version 5.1* Thanks for letting us know about the update app &The products you guys have a rewards ### 5/5 — Amazing product *2024-05-19, version 5.0.1* I have been using testro-x and redwood for about a month and love it. My recovery time is faster my work outs and endurance have increased and my wife is loving my sex drive being way up. ### 5/5 — Absolutely amazing *2024-05-16, version 5.0.1* Definitely one of the best companies! ## Most praised reviews (6 highest-rated) ### 5/5 — Love the new app. *2024-04-08, version 5.0.0* Definitely a step up from the last one. ### 5/5 — UMZU *2024-04-06, version 5.0.0* Great business and with first class products! ### 5/5 — You’ll never feel better *2023-08-31, version 3.9* Absolutely every product I’ve ever used from UMZU has made me feel fantastic. I’ve also had friends try products and they work fantastically for them as well. The customer service is amazing I will recommend UMZU 100% of the time. ### 5/5 — Legit , improved energy BIG time *2022-06-15, version 2.1* Now redwood is no joke I have been taking this for about a year and I love it , I come home from work and I still have so much energy lol holy cow , thank guys I appreciate your work 👍👍👍 ### 5/5 — Love the company *2022-04-28, version 2* Love the company. Strong dislike for the App. Stick with the website online approach if you want accuracy and complete info on your account. These people are the best company I’ve ever been fortunate enough to find. The products rock and the customer service is premo 😎 ### 5/5 — Trustworthy company *2022-04-13, version 1.9* I don’t write reviews. I’m only doing it for this company because I am grateful to them. There products and educational content has benefited my life immensely. I was always trying different diets and routines to achieve the body I wanted. UMZU opened my eyes to my overall health not just my looks. I am forever grateful and will support this company. The most important thing in the world is your health. And this company has helped me so much. Now just create an app for thermo diet and I’ll be subscribing to that sshutff in no time! First app review complete. *tips hat --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*