# Unacademy Learner App — user reviews

> 78 indexed App Store user reviews of Unacademy Learner App by Unacademy, rated 4.49/5 from 54,239 ratings.

- Source: https://appshunter.io/ios/app/unacademy-learner-app/id1342565069/reviews
- App overview in markdown: https://appshunter.io/ios/app/unacademy-learner-app/id1342565069.md
- Rating breakdown: 5★ 466 · 4★ 81 · 3★ 26 · 2★ 11 · 1★ 54

## What do users think of Unacademy Learner App?

Overall sentiment: negative

**Pros**

- 🚀 Best educators
- 💡 Flexible course enrollment
- 🚀 Affordable subscription
- 🚀 Variety of courses
- 🚀 Helpful for exam preparation

**Cons**

- 🐛 Frequent app crashes
- 🐛 Buggy iOS app
- 🐛 Video playback issues
- 🐛 Poor customer support
- 🐛 Unreliable notifications
- 🤑 Aggressive sales tactics
- 🤑 Unfair subscription policies
- 🤔 Biased content and decisions

**Commonly reported bugs**

- Login and signup issues
- Compatibility problems with latest iOS
- Freezing and lagging during video playback
- Inconsistent app behavior across devices

**Most requested features**

- Offline mode for lectures
- Customizable video quality
- Improved iPad app experience
- Better doubt resolution system
- Transparent educator management

## Newest reviews (18 of 78)

### 2/5 — Problem with app

*2024-05-30*

I got the best educators here .. but am facing minor but significant problems with app… i don't have the option to shift the video timeline during live class .. which demolishes one of the merits of online classes … else whenever i slide down to check notifications or something else .. its automates it to screen time … i have to reopen the app then .. the app crashes a lot and video glitches even after getting a fast wifi connection… i am  sure it’s the problem with the app…else i found everything ok.. hope you carry on with our problems asap… there are no such issues in my desktop ..

### 3/5 — Back button in Iphone 15 doesn't function properly

*2024-05-27*

I have been using this app for almost a year but recently shifted to IOS. Although I had satisfying experience while studying using app whether in terms of UI or it's actual purpose that is providing education but there is one major flaw I am currently facing is the back button in top left corner doesn't work properly of this app. I had to give multiple inputs to get back to previous screen on back button. Whatsoever is the bug please fix this. It's frustrating and hinders my education.

### 2/5 — Freezes Time to Time while taking lectures

*2024-01-12*

Recently, the app freezes everytime I try to watch lectures. The audio doesn’t stop but the video crashes and every thing goes out of sync. I have tried reinstalling the app and restarting my ipad, but the problem doesn’t seem to go away.

### 2/5 — Problems

*2023-12-29*

I live in the US and I wanted to download this app but it doesn’t prompt me after trying to create an account. It’s in the App Store so I assumed it would work please fix the bugs in this so others can play

### 3/5 — Screen lock while watching video

*2023-10-26*

I have only one issue with the app. When am watching a video on the app, the screen doesn’t remain open it locks after 30 seconds. Although i have put a screen lock after 30 seconds, this should not activate when am in the app. 
Every 30 seconds i have to tap on my screen to make sure the screen remains open.
To get around it i put my screen to never lock automatically, but this creates an issue as it drains out the battery when am not using the phone and forget to lock the screen manually.

### 1/5 — Anti Education app

*2023-08-19*

Cowardly organization fired a teacher for advising students to vote for an educated teacher. They support India’s fascist moron. You dont get my money. Uninstall.

### 1/5 — Don’t vote for uneducated politicians!!

*2023-08-19*

Don’t vote for uneducated politicians!!

### 1/5 — Hypocrisy and irony

*2023-08-18*

One of the tutors at Unacademy, Mr. Sangwan, appealed to his students to not vote for uneducated people in India. 

Mr. Sangwan, who was associated with Unacademy since 2001, was sacked by Unacademy for this particular appeal. The founder, Mr. Roman Saini, issued a statement on Twitter that Mr. Sangwan violated the code of conduct by being biased. 

How did Mr. Sangwan violate the code of conduct by appealing to the people to not vote for uneducated people? Shouldn’t the nation be represented by educated people? 

Irony is that Mr. Saini is himself educated and is indirectly supporting uneducated morons who sit in the parliament. 

Shame. Worst organization.

### 1/5 — Communal and hate academy

*2023-08-18*

Brainwashing students by supporting Communal party BJP

### 1/5 — They fired teacher who asked students to vote for educated.

*2023-08-17*

An ed-tech company who is against education.

### 2/5 — Its a big fraud

*2023-06-22*

I have purchased my subscription of gate & Ese but by mistake I purchased of wrong stream or goal. When i see that i have purchased it wrong I raised a ticket by their app and according to their email they have to respond within 10-12 hrs but they don’t even respond after 4 days , i write an another email by forwarding the email containing the ticket information but also they do not take any action. Today I wasted more that 8 days and even today they are not responding. And i make mistake because of their automatic stream selection system, I purchased it last year by my stream but they are not showing my stream on my profile that is why I don’t notice and make payments to their default stream. This was my big mistake that I choose unacademy👎👎

### 1/5 — Just a profit making edtech

*2023-05-16*

I feel cheated and robbed of my time. I  have been a subscriber of unacademy frm past 2 years and this is how they have been treating the students. 
I took a course for CDS AFCAT CAPF and I just have two months remaining for my examination and my CAPF course is not accessible by me. I have been trying to contact Unacademy from past one week and there is no solution to my problem. I have written down dozen of mails still no reply I have called on customer Support still no reply. what kind of service is this???
 don’t you think my time is important don’t you think my preparation is important ?? I only have 2 months left and each day is very important for me may be not for you all. 
I want to have the solution by tomorrow evening. Otherwise I will escalate this issue and take some legal action.

### 1/5 — Worst app

*2023-04-20, version 2.1.6*

Worst app. I wanted to take subscription for CAT but it gave me subscription for CSIR NET and then when i asked to change my goal, they didn’t and also told me to again take subscription for Cat to get refund. How is it even possible, am just a student , first of all you gave me wrong subscription and then not even refunding or changing the goal. This is just a fraud app who earns money by double subscription amount. They don’t even attend my calls. In help and aupport also they write that my issue has been resolved. Poor communication. Don’t waste your hard earned money. It’s really worst studying app

### 1/5 — Provide free classes video quality option. It consume too much data

*2023-03-30*

Provide free classes video quality option. It consume too much data

### 3/5 — Not satisfied with the app

*2023-02-17, version 2.1.1*

Have invested so much money for classes but doesn’t seem to be worth cause of the app performance. There is no way to adjust video quality while attending live classes neither do the classes work at low video quality when internet speed is slow. It’s an absolute chaos to watch classes without high speed network. The iPad version also requires the playback scroller for live classes. What’s the use if I’m unable to use Unacademy to the best of my use!! I hope the technical requirements were looked in as quick as it is required :(

### 1/5 — iOS bugs , app keeps closing

*2022-12-15, version 1.10.38*

Such an inefficient app , even after being an  iconic purchaser , they don’t revert back quickly. And not to mention the bugs that keeps popping up . First even after having internet connection of 100mbps+ , it kept showing no internet connection . And after this got fixed, another bug was ready. After every 2 - 3 minutes of watching classes, the app closes on its own and the Home Screen appears. It’s been 2 days since this is occurring . And they are not yet able to fix it . Why to bring updates , if you can’t handle even such basic things . Highly disappointed.

### 3/5 — One frustrating bug in the iOS app is making me want to kill myself

*2022-12-10*

I missed a few classes and I was watching them to cover my backlog before the new classes start BUT the app has this stupid bug which doesn’t let me watch the recorded classes properly. If i pause for a long time or I click on the pdf to see early on what’s written, the video starts from the first and the teacher’s video as well as the slides get frozen. It’s so infuriating to sit through the parts which I have already watched just because I wanted to see the pdf or paused it for some time. 
PLEASE FIX THAT.

### 1/5 — They are playing with the students future

*2022-12-09, version 1.10.37*

The on of the highly skill and qualified teacher of cds category in maths is sandeep brar sir and now they remove sir become they want to hire some cheap staff on behalf of them and the only reason why i renew my subscription is sandeep brar sir other wise there no such reason to use it and the sir is the only one how teach maths with so much interest and made easy ti understand it so its a humble request to students who wants to purchase the subscription please dont purchase it unless and untill you dont make sure that ur educator dont removed in between the course

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst app for any Edtech Platform

*2026-04-16*

I have asked and even emailed them about the issues that are happening across both their app and web but there has been no acknowledgement and if there is they make you make video of proofs and even if you send them those they say they cant see those. Just way of deterring any responsibility. 

Okay for this app, kindly update it for iOS26. While watching the video the screen locks automatically. Even basic video apps prevent screen from locking. Also the back button merges with the time on left side making it hard to press. Does not happen until the Control Centre has been opened. Guys you have charged a fees for online classes. Goddam fix your apps atleast. This is minimum of any Edtech Provider.

### 1/5 — Strong Lectures, Lacking in Follow-up and Career Alignment

*2025-06-02*

I recently subscribed to this learning platform in Post Graduate Program in Mechanical Engineering and have gone through several of their online saved lectures. The content quality is quite good—well-structured and easy to follow. The flexibility of accessing saved lectures at any time is definitely a plus.

However, I noticed a few areas that need improvement. Firstly, there's no active monitoring or follow-up if a learner misses lectures for a period of time, such as a week. Some level of engagement or reminders could help maintain consistency and motivation.

Secondly, while the platform does offer interview opportunities, I found that the CTC (Cost to Company) for many of these opportunities was actually lower than my current compensation.

### 1/5 — Bakwas unreasonable spam calls everyday

*2025-02-20*

If you want peace,never register your number with unacademy..They will make your life hell..No matter whether you are studying or giving test,or in a meeting somewhere, you will get their calls continuously..No negative feelings for the educators as such but the management team is the worst..Nobody will listen your complaint after purchasing the subscription..You cant even change your dp more than 2 times..seems like they used all their expertise to check who are changing dp more than once but there is no security as all their content are freely spreading in telegram..Pathetic app,,Pathetic tech team,,pathetic help and support and in ipad it is the most lagging edtech platform i h’ve ever seen..even 1000 rs edtech platforms are giving butter like fluent live and recorded videos while unacademy is taking more than 50k for catagories like UPSC

### 1/5 — Worst experience

*2025-02-12*

Worst experience bcz you will get call 10-20times in a week to purchase this course that course, 10-20times calls you will get but when there is any issue and you want to call then you will find there is not any way to call with issue but will options to purchase (ye purchase karne k liye ye dabao wo badao) you have to go purchase section to call customer service but they say I’m applicable to do this and I’m transferring your call and you’ll get call 1-2he. Even 1-2days after you will not get call. Even now you will get call to purchase this that but not customer support call. 
That’s very rude and customer team also rude. 
If you want to purchase any course with Unacademy first check another app like Wallah app. 
If you want to bet and purchase Unacademy course they it’s all about your that is anything went wrong you’ll be ups and downs

### 1/5 — Poor Support from help centre

*2024-07-27, version 2.2.6*

From the you tube link i selected to purchase the subscription before installing the app in my phone, so by default the goal paid for CSE,CH ,ME . i wanted to switch to XE it was literally a change of class. The team doesn't understand the need of a student, a mail was written to support and help centre of unacademy but no use, received an automatic reply. I didnt expect this kind of experience from them. Poor management and lack of customer complaints handling strategies. IT ticket raised for the concern but no ticket reference number is shared. Sounds like fooling around !

### 1/5 — can't login

*2024-05-17*

i have received otp via mail. i input my otp and the app showed me error message

### 1/5 — Facing issue regarding Planner

*2024-05-08*

I am not able to access the Planner in my Unacademy IOS app despite that i was able to use in the Android app

### 1/5 — Bugs

*2023-10-07*

Can’t even log in. Forgot password not working. Please fix soon

### 1/5 — Fraud company …. Cheaters

*2023-09-30*

I had purchased a course from store. It was a single subject course of CA Foundation which says entire syllabus of Business law will be completed through recorded lectures but when I started watching the lectures I came to know that it had only half of the lectures and other half was missing. 

There is a thing in unacademy when you have to purchase a course there will be atleast 8-10 person with whom you can talk to but when it comes to solving issues after purchasing course they don’t have anyone to talk to you have to do emails which are useless because you don’t get reply even after 8-10 days. 

Since 8-10 days I am sending mails , calling them but no response from their side. I don’t advise anybody to take their courses unless they are willing to waste their money , the company is a sham.

### 1/5 — Unethical behaviour and looting students

*2023-09-10, version 2.2.5*

Our favourite teachers leaving unacedemy one by one nd we can’t do anything you guys are doing very wrong with us in this exam time we are not able to take class properly and the drama uh have created with the educators pressurising  them you are so mean and playing with our future… i request everyone pls dont take unacedemy subscription they don’t care about our hard earned money they just want them to be profitable this is very unfair to us(students) after paying 8 thousand rupees we have no where to go or to take class this is very sad and disgusting

## Most praised reviews (10 highest-rated)

### 5/5 — My experience with PCMC centre

*2025-11-22*

I am an NEET Aspirant from Unacdemy learning since a year.
The academy is a great place to learn. The teachers are helpful, the lessons are clear, Everything is well-organized. It’s a reliable and friendly place to build new skills.
We are offered with useful resources, extra activities, and regular updates to keep parents and students informed. The environment is positive and encouraging, helping students build confidence while improving their skills. It’s a dependable place where learning truly feels enjoyable
The facilities are excellent—classrooms are clean, spacious, and well-equipped with modern tools that make learning easier. The library and study areas are quiet and comfortable, giving students a good space to focus.

### 5/5 — Best Educator

*2023-08-26, version 2.2.4*

The best app i can say and really wanted to thank Raman Tiwari sir… ohh god… you are really a god for me when it comes to maths tricks concepts and logics… How can you make very much hyped thing like i can do it… Thankyou soooo much sir.. I m preparing for my competitive exams and management exams by learning from your videos only.. I promised myself the day i will get into any college i will surely come to meet you in person just to show my gratitude and respect towards you thankyouuu sooo much Raman Tiwari sir…

### 5/5 — From Bangladesh

*2022-08-02, version 1.10.25*

I can't join using mobile number. I want this from Bangladesh

### 5/5 — USING PLUS SUBSCRIPTION FOR UPSC. So far so good.

*2022-06-13, version 1.10.21*

One thing i like a about this platform in particular is that, you can enroll in any batch or course related to your goal that you set. 
Following mrunal sir, atish mathur sir, sudarshan gurjar sir,prateek nayak sir for my core topics. You won’t find all of them in one single batch but you have the facility to enroll into their individual courses and your events are marked likewise in the timetable! Amazing.

### 5/5 — Battery consumption issue.

*2022-04-22, version 1.10.18*

Consuming a hell lot of battery while attending lectures. For around 2.5 hours of lecture earlier it used to consume around 20% battery and now after updating it started to consume around 45 to 55% battery for the same amount of watch time. please update and solve this issue as soon as possible.

### 5/5 — Dr Nikita

*2022-04-12, version 1.10.17*

I think she has pretty good grasp on what she teaches pneumonics are awesome wr see the hard work that goes in developing those. Thanks 👍

### 5/5 — Worst experience

*2022-03-25, version 1.10.16*

The technical issues and updates are the worst I have ever experienced on an ios app. No new fatures have been added in the last 2 yrs which shows how ridiculous it is. And neither they solve the current issues nor they give any extra features. unacademy ios worst ever experience.

### 5/5 — Issues i faced in ios

*2021-10-21, version 1.10.9*

I am your iconic jee learner but i am unable to use new features of inclass doubts and notebook as well as 1:1 live mentorship…its really disappointing to pay a handfull of money and not able to use those features because they aren’t available on ios…please bring a new update and add necessary features as soon as possible thank you

### 5/5 — Probably the World’s best Education App

*2021-09-27*

I really feel lucky and blessed that i came across this app (although late). Hundreds of daily Free special classes by India’s best educators (probably world’s best educators). This app has made studying interesting again in my life. I really sometimes think that i should have seen the magic of this app before but it was never too late. A big thank you to the founders and developers. God bless them all and the wonderful teachers. I spend at least 5-6 hours daily studying on this app. It is like a dream come true for any aspirant be it for SSC, Banking, UPSC, State PCS , IIT, NEET or any other exam as they have the best faculty for all courses. Also there is not a single outside advertisement videos in this app just a few slides of Unacademy which u can easily skip while watching

### 5/5 — Unacademy learning app’ s qualities.

*2021-07-03, version 1.10.4*

Unacademy is the best online learning platform. I cannot imagine that this much good teaching can be done online also but Unacademy proved it. I had taken the admission for NEET 2021. The kota team is best on Unacademy. Its also not costly . The subscription money is very less but the teaching style, test conduction is best on it. I feel very much happy that i had taken the subscription of Unacademy ❤️❤️❤️

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
