# UNC Health — Wayfinding and more

> Hospital wayfinding, urgent care finder, provider directory, and patient portal access. (iPhone/iPad app by UNC Health Care System.)

- Source: https://appshunter.io/ios/app/unc-health/id1474289946 (this page in markdown: same URL + `.md`)
- Developer: [UNC Health Care System](https://appshunter.io/developer/1348877020)
- Category: Medical, Navigation
- Price: Free
- Rating: 3.95/5 from 128 App Store ratings · 15 written reviews indexed
- Age rating: 12+
- Requires: iOS 17.0 · 70 MB
- Languages: English
- Released: 2019-09-10
- Data updated: 2026-08-28
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/unc-health/id1474289946/reviews.md

## What is UNC Health?

At UNC Health, we are always looking for ways to improve the experience of our patients and visitors. We want to be there to help you at every step of your health care journey, including finding your way through our facilities. That is why we created the UNC Health app. This wayfinding app will make it easier for those visiting UNC Medical Center and UNC REX Healthcare by providing turn-by-turn navigation from your front door to our front desk, parking support and real time indoor guidance.  The app also brings together resources to help you access care easily, whether that’s seeing the urgent care location nearest you with the shortest wait times, or helping you find a provider anywhere in our system.


Special features include:

• GPS enabled turn-by-turn navigation to UNC Health Care locations
• Find a convenient parking spot and set a parking reminder at UNC Medical Center and UNC REX Healthcare
• Real-time indoor step-by-step directions to get you to where you need to go at UNC Medical Center and UNC REX Healthcare
• Sign up or connect with My UNC Chart to make an appointment and for appointment reminders
• Get in line for an on demand Virtual Care Now video visit with a UNC Health primary care provider 6 a.m. – 10 p.m 7 days per week, 365 days per year, without leaving your home or office. NOTE:  This will not be your own primary care or specialist provider.
• Find a Doctor: find information about more than 3000 UNC Health Care providers
• Pay your bill online
• Subscribe to UNC Health Talk to get free health tips and patient stories once a month

## Key features

- Turn-by-turn navigation to facilities
- Real-time indoor guidance
- Parking assistance and reminders
- Urgent care wait time information
- Provider search
- Virtual care visits
- Bill payment

## Chart rankings

- #200 in Top Free · Medical (US App Store)

## Recent user reviews (10 of 15)

All indexed reviews: https://appshunter.io/ios/app/unc-health/id1474289946/reviews.md

### 2/5 — Took me in circles

*2026-07-06, version 3.10.0*

Kept telling me I was (1) going the wrong direction (2) it lost ability to navigate (3) took me in circles twice. Not impressed

### 1/5 — The most useless app

*2025-08-13, version 3.7.0*

This app is nigh unusable. It’s not just unintuitive. Its search function just doesn’t do anything. It runs you in circles, requests are always multiple layers deep, and it wants to constantly log you out.

### 1/5 — Might be the worse app ever created

*2025-05-11, version 3.7.0*

UNC Health may be the worst app ever created. When trying to schedule an appointment, it only allows me to select from previous providers. It does not allow me to schedule an appointment with any other provider, regardless of medical condition. When searching for a particular specialty, the app does not filter out irrelevant results. For example, when searching for internal medicine, it’s giving me results for oncologists, ob-gyns , and orthopedic specialists. It’s told me to sign in 3 times in 15 minutes, despite the fact that Face ID and MFA are turned on.

### 1/5 — App just leads everything to a browser

*2025-04-17, version 3.7.0*

What’s the point of this if I can just log in using safari? Having an app allows it so that you can save your auth token login so you don’t have to login every time.

### 1/5 — Billed for Yearly Physical

*2025-01-09, version 3.6.0*

Don’t get a physical.  It’s not covered by insurance.  You will be charged $180 for blood work.  If you make monthly payments, they will still send it to collections.  Evil People.

### 1/5 — Yearly Physical

*2024-12-31*

Don’t get a physical.  It’s not covered by insurance.  You will be charged $180.

### 5/5 — Auto immune folk like me need this!

*2024-09-05, version 3.6.0*

It is life saving

### 1/5 — Out of date system

*2024-02-25, version 3.2.1*

Need to updated and shouldn’t have to put my username and password over and over again just to get sent to a two way authentication every time. That’s not even the biggest problem the app has issues I’ll sign all the way in then it’ll just freeze so then I got to close app and do all over again & I do that a about 4 or 5 times before I finally get into the app. Just terrible experience and service and needs to do better

### 1/5 — Why have an app that’s just a browser

*2024-01-29, version 3.2.1*

Kind of pointless of an app. They are to push everyone to the app but to do anything in the app. Every thing you do in it is just a web browser and keeps asking me to log in. Why even bother when its just a wrapper for the website.

### 1/5 — Useless app

*2023-05-12, version 3.1.0*

I try to pay my bill online after receiving a bill in the mail and it tell me I have no bills. This app is very useless to me why even have it. The app is so complicated you can’t find nothing that you’re looking for.

## Frequently asked questions about UNC Health

### What does the UNC Health app do?

The UNC Health app provides wayfinding services for UNC Medical Center and UNC REX Healthcare, offering turn-by-turn navigation from outside the facility to your specific destination inside. It also helps you find urgent care locations with the shortest wait times, locate providers within the UNC Health system, and access your My UNC Chart for appointments and reminders.

### What are the key features of the UNC Health app?

Key features include GPS-enabled turn-by-turn navigation to UNC Health Care locations, parking assistance and reminders, real-time indoor step-by-step directions, integration with My UNC Chart for appointments, virtual care video visits, a comprehensive provider directory, and online bill payment.

### Is the UNC Health app free to use?

Yes, the UNC Health app is free to download and use. There are no in-app purchases or advertisements mentioned in the description.

### What kind of care can I access through the app?

You can find urgent care locations with the shortest wait times and sign up for on-demand Virtual Care Now video visits with a UNC Health primary care provider. You can also find information about over 3000 UNC Health Care providers to help you find a doctor.

### How does the app help with navigation?

The app offers GPS-enabled turn-by-turn navigation to UNC Health Care locations and real-time indoor step-by-step directions within UNC Medical Center and UNC REX Healthcare. It also provides parking assistance, including finding a spot and setting reminders.

## Version history (last 5 releases)

### 3.10.0 — 2026-04-02

Minor UX improvements & bug fixes

### 3.9.0 — 2025-10-10

Minor UX improvements & bug fixes

### 3.7.0 — 2025-01-16

Minor UX improvements & bug fixes

### 3.6.0 — 2024-07-12

Minor UX improvements & bug fixes

### 3.5.0 — 2024-03-19

Minor UX improvements & bug fixes

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## More apps by UNC Health Care System

- [UNC Lifestyle & Wellness](https://appshunter.io/ios/app/unc-lifestyle-and-wellness/id6752914454)
- [UNC & Rex Wellness Centers](https://appshunter.io/ios/app/unc-and-rex-wellness-centers/id6753228310)
- [HealthQuest NC](https://appshunter.io/ios/app/healthquest-nc/id6753228743)
- [UNC - Southeastern](https://appshunter.io/ios/app/unc-southeastern/id6757168317)

All apps by UNC Health Care System: https://appshunter.io/developer/1348877020

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*