# UNCLE Credit Union Mobile — user reviews > 58 indexed App Store user reviews of UNCLE Credit Union Mobile by UNCLE Credit Union, rated 4.80/5 from 5,435 ratings. - Source: https://appshunter.io/ios/app/uncle-credit-union-mobile/id532555256/reviews - App overview in markdown: https://appshunter.io/ios/app/uncle-credit-union-mobile/id532555256.md - Rating breakdown: 5★ 4,802 · 4★ 490 · 3★ 93 · 2★ 16 · 1★ 34 ## What do users think of UNCLE Credit Union Mobile? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 🚀 Easy to navigate - 🔒 Secure banking experience - 💡 Helpful features like transferring funds and depositing checks - 👍 Positive customer service experiences **Cons** - 🐛 Login issues and password glitches - 🐛 Bugs and crashes after updates - 🐛 Inconsistent app performance and functionality - 🔋 App frequently logging users out **Commonly reported bugs** - Check deposit feature not working properly - App forgetting Face ID/biometric login settings - Unexpected app behavior and crashes **Most requested features** - Restore previous color-coded transaction display - Add Zelle integration - Improve account management and organization ## Newest reviews (14 of 58) ### 4/5 — Even I can use it *2026-03-22, version 4020.1.1* My family has this app. My college kids accounts are connected to mine on this app so I can transfer monies when needed. I'm not very good at online things but this app is super user-friendly for me. ### 5/5 — 42 year member *2023-07-14, version 4008.1.0* I have had great experiences with Uncle ### 5/5 — UNCLE is the Best *2023-06-21, version 4007.2.1* App is very clear and very easy to use and is certainly helpful. ### 5/5 — Great bank. App great and updated! *2023-06-13, version 4007.2.1* App works well! Easy to use. Easy to transfer money and deposit checks. ### 5/5 — Uncle App *2023-05-24, version 4007.2.1* Awesome easy to use informative as well ### 3/5 — Was good but broke after updating *2023-03-14, version 4006.0.1* I liked this app a lot as far as banking apps, go… I especially liked it when we were able to see the images of checks we had written. However, an upgrade or two ago this seems to have been broken and not fixed. Really wish that it would get resolved. ### 5/5 — Easy to Navigate *2023-02-25, version 4006.0.1* II am impressed with the Uncle Credit Union AP. ### 5/5 — Simply AMAZING *2022-08-21, version 4002.1.2* I love how easy this app is. I can navigate through it with no issues. There is minimal downtimes. ### 5/5 — Easy to use *2022-08-01, version 4002.0.0* I enjoy the ease in which I can do my banking on the app. I use it everyday to check activities and balance. ### 5/5 — Awesome app *2022-07-19, version 4002.0.0* Looks like the big banks. Love it ### 5/5 — Login issues *2022-07-16, version 3023.4.0* Face recognition login only works part of the time. Other than that software works good ### 5/5 — Best Bank Account *2022-07-08, version 3023.4.0* Customer Service is great. Fees are reasonable. Direct deposit lands on Thursday. I love Uncle Credit Union ### 5/5 — Exceptional site! easy to use, I feel so secure on the site! *2022-07-08* I find this site to be very user-friendly, information is always current, so easy to use it! ### 5/5 — Uncle Credit Union always! *2022-06-29, version 3023.4.0* The best ever Bank experience all these years! Thanks! ## Most critical reviews (10 lowest-rated) ### 1/5 — Password glitch? *2024-09-26, version 4013.2.0* EVERY time I try to log in it tells me my password is wrong! I literally have to go through all the new settings up just to change it…EVERY TIME. It was fine at first working great, but this week every single time I have to change my password just to log in. I know my password is correct but it keeps telling me it’s wrong. PLEASE fix this!! It’s super inconvenient!! ### 1/5 — What was bad, just got worse *2023-02-01, version 4005.5.0* I use the app all the time, then the last update came out and it was a terrible user interface — but I could get to the old accounts and transfer sections albeit with many more “clicks” than a user should suffer. And now with the latest update, not even that. Using the transfer to pay a bill, it didn’t pre-fill the amount due, so now I have to remember the amount before doing a transfer? Oh, found another path where the amount is pre-filled. Ugh. Awful app. ### 1/5 — Worst banking app *2022-06-05, version 3023.4.0* This app is horrible, it’s seems easy to use but it’s so complicated. When I try to pay my car loan and chose pay when I try to go back it sends me to an other page no longer my loan account. It takes me to a place where there is an ad that says Clean Up Your Credit, I have to close the app to go back to my loan account. On top of that this Uncles Credit Union is not the best, costumer service is bad and you have to go to a process to use your own bank account to pay for your loan. I never refinance a car loan, but once I get the chance I’ll do it in a heartbeat. ### 1/5 — TOTAL GARBAGE *2022-01-06, version 3017.0.0* The Uncle Credit Union App will NEVER REMEMBER YOU and you will need to sign back in all the time. IT WILL CONSTANTLY ASK YOU TO ENTER YOUR PASSWORD AND WILL FORGET THAT YOU SET UP FACE ID. Then to add insult to injury it will keep asking you to set it up for Face ID, and quick access. It hinders you and I find it basically I useable. FIX THIS GARBAGE, UNCLE. ### 1/5 — Absolutely the worst banking app *2021-05-20, version 3017.0.0* I don’t know if it can actually be called upgraded. The previous app worked perfectly fine for me for years. In only a month I’ve had more errors and issues with this app then any I’ve ever had. It stores my password one day and 2 days later nothing. It uses Face ID fine for 3 days then nothing. It times out and crashes. This app is pure trash. ### 1/5 — What the heck? *2021-05-01, version 3017.0.0* May 1,2021 The app is useless now. Couldn’t log in, app no longer does facial recognition...no explanation why. Then you enter all the info to be able to use the app. Nope. Nada. Zip. App still won’t work. Called the CU and found out we were supposed to either update the app or download the new app. What new app???????????? There is only one UCU app at the App Store. And there are no updates. ### 1/5 — Needs an update badly *2018-10-16, version 3.0.826.6* It’s been over a year since the iPhone X came out and still no full support for the rounded screen on this phone (or the new ones!) Everything in this app is outdated. Talk about slow or lazy app development sheesh. Navy Fed’s app is 1000 times better than this. Come on Uncle, get with the times... ### 2/5 — Uncle app *2026-07-23, version 4022.0.0* I recently got charged $10 because I did not login to my account. I feel that is a bit extreme. If I have no reason to log into it, I should not be penalized. ### 2/5 — Update Dies Not Support Zelle *2022-08-01, version 4002.0.0* Zelle simply disappeared from my app and without warning payments to me are stopped. Time and again these “upgrades” have been nothing but a headache, making online banking more difficult. Thanks for nothing. ### 2/5 — App *2022-04-18, version 3022.1.2* The app does not work for all I see is a white screen and I can’t deposit my checks ## Most praised reviews (10 highest-rated) ### 5/5 — Great credit union *2026-06-03, version 4020.1.1* I’ve had an account for a long while. Every time they solve my problems. ### 5/5 — This is so coo *2026-02-08, version 4019.1.0* Sudden yes the he! ### 5/5 — Love the app *2026-01-16, version 4019.0.3* I'm glad I Can pay my car loan online Now ### 5/5 — Love this place *2026-01-13, version 4019.0.3* Been a customer for more than a few years. Uncle has helped me during my rough times. Thank you. ### 5/5 — UNCLE CU mobile is the Best *2025-08-18, version 4018.0.0* Reiterating my previous comment, the App is very clear, very easy to use and is certainly helpful. I have seen recent updates & I am very pleased and satisfied how the App is such a useful tool for everyday life, to be able to avoid calling in to receive the same info. Keep up the good work Uncle! ### 5/5 — Colored font *2024-03-25, version 4012.2.0* Hi, this is Dan Castro. A member since 1987. I love your app. However, there seems to have been a recent change on my balance listings. Prior months it would show Green when I made a deposit. This was very helpful and showing incoming money. Now the font is all black. Why did this change? The color was very effective in making things more clear. Kind regards, Dan Castro. 925/980/6923. ### 5/5 — Excellent technology similar to AI *2024-03-11, version 4010.2.1* I’ve used a couple of credit unions in the past neither which had advanced technology banking and safeguards like credit union. My first week with credit Union mobile banking knocked my eyes out. I’ve also used Bank of America and Wells Fargo. I’m sorry to say, but not either of those banks compare to the quality and ease of views of uncle Union’s mobile banking. The bank in Tracy, Ca. has a Security door that will only allow someone to enter via the personnel scrutiny. Phone calls to uncle credit Union for support our entirely thorough and get to the bottom of things quickly. They have never failed to ask for my secret code only to me before proceeding to my banking inquiries. thank you uncle Union you are second to none. ### 5/5 — unmeasurable amount of STARS for review *2023-11-15, version 4010.2.1* Been doing all my banking needs here at UNCLE. Since I moved here in 1987. Never had a negative experience in all that time, if I had I had taken my banking business elsewhere. I have always been welcome with a heartfelt hello and then offered “How my I help “ ! Can,t ask for anything else, we are off to a great start! You can clearly see from your records I,m no big gates type of money, but what money I make now that I retired is bill gates money to me! Since I have submitted to your review, I,ll assign who ever readsTHIS,some home work , look up the definition of UNMEASURABLE. That is how many stars given to your bank. Everyone of your bank representatives I would give 5 stars but every once in awhile there is one that shines brighter. You had one here first name is ‘MAY’ . I don,t know her last name ,it was not my place to ask. Back home, home being the GREAT STATE OF VIRGINIA, WE WOULD CALL HER ‘Smile maker’ , she had that special quality. The few moments time spent with her , well it just brighten your whole day. Never ask an ole man to do a review,I,ll just go on and on,bell went off on the stove time for dinner. As Elvis would say Thank you, thank you very much! Appreciate,You All. Michael ### 5/5 — So easy to navigate *2023-09-02* My whole family has this app. My college kids accounts are connected to mine on this app so I can transfer monies when needed. I'm not very good at online things but this app is super user-friendly for me. ### 5/5 — Exceptional site! easy to use, a very secure site! *2023-08-23, version 4008.1.0* I find this site to be very user-friendly, information is always current & easy to locate information, so easy to use it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*