# Uncle Remus - Mobile Ordering — user reviews

> 7 indexed App Store user reviews of Uncle Remus by Hazlnut, LLC, rated 4.80/5 from 796 ratings.

- Source: https://appshunter.io/ios/app/uncle-remus-mobile-ordering/id1524993624/reviews
- App overview in markdown: https://appshunter.io/ios/app/uncle-remus-mobile-ordering/id1524993624.md
- Rating breakdown: 5★ 713 · 4★ 57 · 3★ 11 · 2★ 3 · 1★ 12

## Most critical reviews (7 lowest-rated)

### 1/5 — Central Location

*2024-07-16*

The Customer Service is Horrible! The Staff is Mean and Rude and The Food Fell Off VERY BADLY! Very disappointed in my visit here today

### 1/5 — Petty

*2022-01-20, version 1.0.8*

No stars. Went to restaurant sauce was barely on top of chicken. None on fries. Ordered online in notes asked for more sauce, of course there was not. Poor customer service. Lost a customer trying to get me to spend $2 on 4 ozs of sauce. I have never had a problem in Bolingbrook for over 15 years. Complaint’s

### 2/5 — Don’t receive all item

*2022-04-26, version 1.1*

It’s hard to reach restaurant wen you receive ur order and theirs missing items it’s no way to reach the to notify them of their mistake

### 3/5 — Love uncle Remus !!

*2022-08-29, version 1.1.2*

Love the sauce and the crispy chicken. But quality has gone down at this location. Size of fries does not matter with this location they give you the same size when after you pay and request for large. You get a small fry. Chicken seems old and not fresh!!

### 5/5 — Sauce is Boss

*2024-09-04*

The crunch of the chicken is EVERYthing!!

### 5/5 — More focus on customer service

*2024-05-18*

I order here a few times a year and while the food is hit or miss, the customer service is always awful! It feels like the customers are a bother to the staff, as no one ever welcomes you in, smiles, or thanks you for your order. It would nice to see a smiling face on the other side of the counter for once!

### 5/5 — Good chicken and good price

*2021-10-12, version 1.0.5*

I like the way they cook there chicken and there sauce is really good

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*