# UNFCU Digital Banking — user reviews > 67 indexed App Store user reviews of UNFCU Digital Banking by United Nations Federal Credit Union, rated 2.99/5 from 158 ratings. - Source: https://appshunter.io/ios/app/unfcu-digital-banking/id1221944195/reviews - App overview in markdown: https://appshunter.io/ios/app/unfcu-digital-banking/id1221944195.md - Rating breakdown: 5★ 51 · 4★ 17 · 3★ 11 · 2★ 22 · 1★ 52 ## Newest reviews (16 of 67) ### 3/5 — Individual card transaction receipt *2025-11-10, version 2.5.5* The only issue I have so far is the inability of the App to allow the download of a single transaction. Thus if a transaction has been posted successfully, then I should be able to download the receipt of that transaction with all the details ### 2/5 — Login challenge *2024-11-25, version 2.5.1* The previous version was much better - I do not know why UNFCU spent for the new version! ### 1/5 — Slow and not user friendly *2024-11-21, version 2.5.1* The app is always slow and especially after the last version update, the app doesn’t open at all. Apart from this, the app is not user friendly and the interface is very outdated. The functions are very independent and not linked where in case if you wish to pay loan, you can not just click on pending/open loans and access to payment option but instead you need to go through the me you specifically for loan payment. There are no details of senders or descriptions so at times its very confusing to understand the transactions. ### 1/5 — Now unusable *2024-11-20, version 2.5.1* The most recent redesign is not formatted for iPhone SE displays. Single-page screens are taller than what fits on the display, thus the page cannot scroll. This has resulted in the new version’s features pop-up having a confirmation button just below where the display cuts off, and can’t be selected to continue using the app. This renders to app unusable. Closing and reopening the app still brings up the same page that I cannot progress past. I can no longer functionally access this app until this is corrected. ### 1/5 — Not optimized at all *2024-11-19, version 2.5.1* The latest update you get a prompt screen detailing the new features which takes up the whole screen and you cannot close it… ### 1/5 — Can’t use it *2024-11-19, version 2.5.1* I can’t use the app because the window explaining the new features covers the screen and the button to exit out if that window is too low (outside of my phone screen) so I can’t click to exit. ### 1/5 — So far NOT so good *2024-11-19, version 2.5.1* Why is UNFCU such a Mickey Mouse business?? I log in to my account and the app forced me to update. So I update. And what happens next? One of these guided screens comes up to tell me about the new features, BUT there’s no way to get out of that, and actually access my account. It appears there’s a blue button or bar at the bottom of the screen (possibly an “exit” or “continue” button?) but unfortunately, it’s too far down at the bottom of the screen for me to click on it. Guess I’ll have to wait until my log-in times out and I can log in again. Not a good start at all, UNFCU. Do better! ### 3/5 — Cannot access my bank account *2024-11-19, version 2.5.1* I will be succinct. I cannot access my bank account because the banner meant to introduce they new features banner cannot be bypassed. It is paginated in such a way that makes it impossible for me to scroll down to to tap the “do not remind me” or the “remind me later” buttons. So I “literally” can do nothing with your app. I have never written an app review before, but I have never been so annoyed by an app before. First time for everything I guess. Please fix this. I am on an iPhone SE running iOS 17.6.1. ### 1/5 — Slow app and tons of bugs. *2024-11-19, version 2.5.1* Either update the app or make a new one because it’s always been unreliable. I can’t connect to any budgeting programs either. It’s slow and half the time it takes ages to log in or it doesn’t even work ### 1/5 — Worst app ever *2024-10-13, version 2.5.0* I need to re download the app every couple of months because it just “hangs” on the login screen. Sigh, I can’t wait to move away from UNFCU ### 2/5 — App needs to be better *2024-05-01, version 2.4.1* I have to delete and re download this app every few months because it freezes me out at login. This is not a pleasant process. Please fix this. ### 2/5 — Needs work *2024-03-19* The mobile app offers a lot actions that make it easy to manage your banking needs. However, it often takes 30min and even over 1 hour to login. Any time there is an update your login details are erased and you have to reauthorize Face ID or Touch ID. Great app if you manage to log in…however it needs serious improvements when it comes to functionality. ### 1/5 — This is what apps were like when the iPhone was invented *2024-02-23, version 2.4.1* The app is horrible, attempt to change your phone number or cancel an account. Aesthetically it’s atrocious as well. There’s no way I look at this application and feel the credit union is investing in security. Worse yet the policy’s of the CU are more geared to a greedy little bank, fees everywhere. ### 1/5 — Not really working *2024-02-19, version 2.4.1* The app just keeps loading, and maybe one in fifty times actually loads. It needs to be fixed if not redesigned asap ### 1/5 — Latest update is doing well *2023-12-21, version 2.4.1* Nothing is working after the last update! The redeem points options doesn’t load, it’s not possible to scroll through credit card statement transaction pages… Please fix it! ### 1/5 — Poor performance *2023-09-28, version 2.3.2* First things first: the developers can’t be performing deployment metrics and see the app is not performing as necessary. Compared to the current standard of the industry this app is: too slow, unreliable, and there isn’t a life cycle development plan to benchmark against the top performers in the industry. As a direct result the user experience is poor and the customer loses out. If mobile banking is now all to common and is the expectation of a financial institution and the app is entrance point: new customers should be warned and consider a different institution. UNFCU must do better immediately!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor functionality *2025-03-25, version 2.5.2* Updates after updates yet This app is as old as the UN. It just ridiculous. ### 1/5 — Cannot access my online banking *2025-03-16, version 2.5.2* This bank is doing maintenance every single month, and if they say its gonna take 3 hours don’t listen to this cause it might even take 24h for maintenance. The maintenance was supposed to take 3h but its been 7hr and the app is still not working and I really need my money now. ### 1/5 — Bad user interface *2024-12-18, version 2.5.1* Better than the earlier versions but still looks like a school project. ### 1/5 — Terrible app, never works *2024-12-10, version 2.5.1* Shocking how BAD this app is. 90% of the time you cannot log in because it’s ’verifying your device’. Any time there’s an update Face ID stops working and you have to use the password and turn on biometrics again. Honestly most of the time it just spins at log in and you’re never able to do anything. You’re better off using your laptop and a browser. This app is completely useless. ### 1/5 — not good app *2024-12-07, version 2.5.1* i rather use web than using this app. this app simply is not working, i set up face ID, and it takes forever to login, everything is slow ### 1/5 — Slow application *2024-12-01, version 2.5.1* Application is very slow and keeps on loading. It takes days to fix bugs. This is inconvenient especially when there are monthly transactions and bills that need to be paid. Example now been trying to load activities from one account and it keeps giving me sign of loading. ### 1/5 — Improvements were expected… it fails! *2024-11-25, version 2.5.1* At first, it’s not showing anymore the available balance but only the one that includes pending transactions. Not convenient at all. Now, it never stop loading the page after accepting my FaceID to login and there’s nothing you can do except closing the app and try again… for the same result. When you expected a better app, this new one is actually worse. It is really time that UNFCU reveals a modern face! ### 1/5 — Bad app, bad bank *2024-11-25, version 2.5.1* The app is really bad, the bank is worse. Awful customer service and useless and painful financial services. Don’t bother. ### 1/5 — Not working *2024-11-25, version 2.5.1* The app doesn’t work at all ### 1/5 — Can’t access my bank Account *2024-11-22, version 2.5.1* Same problem can’t access the menu The window of the new features stays there No button to close it I am late for my payments ## Most praised reviews (10 highest-rated) ### 5/5 — Late account updates *2026-03-19, version 2.6.1* Always having late updates especially with my credit account and it doesn’t help me in any way. ### 5/5 — Mr Dudley *2025-11-20, version 2.6.0* This app is frequently maintained. It inspires trust. ### 5/5 — The UNFCU app makes banking simple and convenient. *2025-11-14, version 2.5.5* I really like the UNFCU app. The card management section is easy to navigate and lets me manage all my cards in one place. The app is secure, reliable, and highly recommended for UNFCU members! ### 5/5 — Great new look *2024-11-19, version 2.5.1* Love the upgrade. Easy to navigate. ### 5/5 — Excelent application *2020-08-27, version 2.2.0* Very good aplication. ### 5/5 — Does everything I need it to *2017-09-23, version 2.0.2* Simple, reliable, easy to use. ### 4/5 — An improvement needed *2023-03-16, version 2.3.2* Overall is great, but is it possible to add “pending transactions” section? Many thanks ### 4/5 — Deposits and withdrawals are both in red *2019-02-05, version 2.1.0* Please change the color scheme so that deposits and withdrawals on the transactions screen aren't both in red. ### 4/5 — Overall improvement *2018-05-01, version 2.0.2* It works... and finally has face recognition! Thank you. A very functional app. ### 4/5 — Good app, need to be updated to fit the iPhoneX screen *2018-01-07, version 2.0.2* The app is really useful and user friendly, especially after adding Touch ID support. It is however a step behind of the products developed by other financial institutions. My particular request is for UNFCU to finally update it to be compatible with iPhoneX both to take advantage of its bigger screen and Face ID support. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-31.*