# Unicity Taxi Winnipeg — user reviews > 63 indexed App Store user reviews of Unicity Taxi Winnipeg by Mobile Technologies International Pty. Ltd., rated 1.30/5 from 12 ratings. - Source: https://appshunter.io/ios/app/unicity-taxi-winnipeg/id969613351/reviews - App overview in markdown: https://appshunter.io/ios/app/unicity-taxi-winnipeg/id969613351.md - Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 11 ## Newest reviews (14 of 63) ### 1/5 — Taxis available but no one came *2022-11-08, version 6.4.1* The app shows you several taxis in the area and 3 min waiting time that turns into an hour waiting and no cars coming. 👎🏻 ### 1/5 — Won’t let me book *2022-11-08, version 6.4.1* App won’t let me book anything ### 1/5 — Cannot register *2022-06-20, version 6.4.1* App does not work ### 1/5 — Literally the Worst *2022-05-14, version 6.4.1* Ruined my brothers birthday. Called for a cab, asked them to call upon arrival, and they never showed up. Asks you to sign up for an account and won’t let you use the app if you don’t; except it offers apple and Facebook as sign ins, but those don’t work and you get an error message every time you try. If you call, they will hang up on you if you don’t answer their questions the way they want you to (they’ll ask for your suite number even if you’re being picked up outside of an apartment building). It is literally the most useless service ever, I have never been able to get a taxi once in the countless times I’ve tried. ### 1/5 — Scam *2022-02-21, version 6.4.1* Waited 40 mins for cab. Driver tried to scam me me and turn off the meter ### 1/5 — Can't register *2022-02-18, version 6.4.1* Can't use the app because it asks for a verification code, and I never receive a verification text no matter how many times I try. ### 1/5 — Worst Cab App *2022-02-01, version 6.4.1* The dispatch drivers never arrive on time. They accept the cab trips from their homes and delay arrival time. Very bad! ### 1/5 — App doesn’t work if you live outside of Winnipeg 😂 *2021-08-20, version 6.4.1* The setup screens are exhausting and require you to fill out your life story. When you finally give your first born child, you’re asked for you address. While you can change the country and type in your own postal code, it assumes you’re from Winnipeg, so the credit card verification fails. Worse than useless. Massive waste of time. ### 1/5 — Worst cab company *2021-07-12, version 6.4.1* App service is just as bad as their phone service, if they don’t want to take a call they will just continue to cancel your requests then eventually block them. The service is terrible and the drivers are rude. Customers service is probably the worst I’ve ever dealt with, we’ve all had enough of their crap and it’s time for alternative options, for too long they’ve went unchecked cause it was our only option but not anymore can’t wait till they close their doors ### 1/5 — Worst taxi service ever *2021-03-21, version 6.4.1* Worst taxi service ever. Never shows up on time. All hail UBER! ### 1/5 — Horrible *2020-03-19, version 6.1.0* Can only choose cash. Dumb. ### 1/5 — Needs improvement *2020-01-19, version 4.5.0* App needs laptop of improvement. I keep having to redownload it to use it and the pickup time is way off ### 1/5 — Useless *2019-12-23, version 4.5.0* The driver will let you cancel your order, cuz they don’t wanna go ### 1/5 — Absolute garbage *2019-12-02, version 4.5.0* Won’t even let me sign up via Facebook or email. Verification code didn’t work with Facebook and email to verify my account never came. Download something else. ## Most critical reviews (10 lowest-rated) ### 1/5 — The worst cab company I have ever used *2026-05-29, version 6.4.1* I switched to another cab company the other day and it was shocking how different it was from my experiences with Unicity. I thought these problems were universal to all cabs, but it turns out it's just this greedy, ableist company! During my rides with Unicity via EIA medical transportation over the past few years, countless drivers have harassed me, shouted at me, physically threatened me, assaulted me and damaged my mobility equipment. The dispatchers are rude and bigoted and do not take concerns or reports of driver misconduct seriously - once you finally reach them after 20-40 minutes of hold music and looping AI-generated marketing nonsense. You can leave messages with the manager about her employees assaulting you and putting your life at risk, but she'll never call you back. The last dispatcher I spoke to was the last time I will ever call Unicity. They were rude and dismissive when I expressed surprise that the ride that had been meant to come 20 minutes previously would still be "at least an hour", said they're not a medical transport company (despite being contracted by the government to provide medical transport), then hung up on me. There is NO REASON it should take over an hour every time to find a wheelchair van, especially for trips booked in advance. Every single wheelchair taxi driver except one (shoutout Hussen) utterly refused to use the tie-downs on my wheelchair; many also attempted to lie to me and say the chair was tied down when it wasn't. I had to get EIA to put a special note on my file specifying to use the tie-downs, and even after that many tried not to and complained that it wasn't necessary. This is illegal, not to mention extremely unsafe. They would inevitably end up yelling in my face and panicking when I asked them to do this simple and necessary task, which literally takes 20 seconds. They all seemed to lack any understanding of what happens when a large, unrestrained object in an open vehicle keeps moving when the van comes to a sudden stop. Drivers would also CONSTANTLY comment on my body and health, making rude comments and offering unsolicited and dangerously wrong medical advice. Some would even accuse me of faking my disability and say that because I can transfer independently, I shouldn't be allowed to use wheelchair cabs. They would often grab and move me in my chair without asking, and would drag my chair with the brakes on to move it while I was telling them to stop and take the brakes off. More than once I had to literally shout to make them let go of my chair. They would often just stare straight ahead when I spoke and pretend I wasn't saying anything. Not even the slightest attempt at professionalism or human decency. It's hard to have sympathy for people who have treated me so poorly, but I couldn't help but notice the working conditions for the drivers seem awful as well. They are so stressed and tired that they will snap over nothing and fail to understand basic instructions. I was told they are allowed to take double 12 hour shifts. This definitely contributes to how they treat their customers, though it's still no excuse. Oh, and Unicity recently raised the base fare for wheelchair users from just over 3 dollars to $12.65, even though they're obligated to transport wheelchairs with no additional charge. Do not use this cab company, especially if you're disabled. EIA folks, please be aware you can ask for a different one (I didn't know this until yesterday). You'd be better off wheeling 10 miles in the snow than taking a cab with Unicity. ### 1/5 — Unable to use taxi voucher *2025-12-11, version 6.4.1* I was forced to add a credit card when creating an account and it wouldn’t let me change the payment method. Once in the taxi I was told I wasn’t allowed to use my taxi voucher as I had ordered through the app. Very frustrating. ### 1/5 — Cab 034 *2025-01-22, version 6.4.1* Driver took someone else even though I waited 15minutes, I approached the cabbie and he didnt want to take me, Cab#034, switching over to Duffys, Unicity lost a customer, blame cab #034 ### 1/5 — Registration Doesn’t work *2024-12-14, version 6.4.1* Tried to create a new account, confirmation email wasn’t sent. Can change password, but says login incomplete because email confirmation not done. (Confirmation email didn’t go to junk) now can’t create account. ### 1/5 — Severely broken app *2024-10-05, version 6.4.1* Anytime I’ve opened this app, regardless of where I am in the city, there are no cabs available. ### 1/5 — Scammers *2024-08-01, version 6.4.1* Taxi scammers. I called a taxi, the price was 28 dollars. When she arrived at the place, the driver said 32 dollars from the discount records. That is, the price was illegally raised by 8 dollars. I called the support service. The manager told me that we don't return the money, we're not Uber. Now draw conclusions. By the way, the cars are always dirty. I won't use it anymore and I don't recommend it. ### 1/5 — Bad Service *2024-02-25, version 6.4.1* Drivers always curse passengers and report their account on purpose ### 1/5 — App shows you in wrong place *2023-09-11, version 6.4.1* And there is no way to change it or alert the driver Not fit for purpose ### 1/5 — Never on time *2023-04-13, version 6.4.1* I could see in the app that a taxi already took my booking but it always few minutes away, and never moves. ### 1/5 — Got double charged TWICE *2022-12-18, version 6.4.1* So I had to put my credit card in the app, the driver makes me pay cash, and then charges it to your credit card anyways because they’re sleazy 10/10 DO NOT RECOMMEND ## Most praised reviews (10 highest-rated) ### 5/5 — Very good experience *2024-05-06, version 6.4.1* All ways on time and experience driver ### 5/5 — Very good *2024-04-27, version 6.4.1* 👍👍 ### 5/5 — Airport call *2022-12-28, version 6.4.1* Best cab for Airport calls . Always on time ### 5/5 — Recommend *2021-04-05, version 6.4.1* If you live in the right area they are super fast and usually really negotiable, first time using the app and it was so much faster than calling for one. I highly recommend! ### 5/5 — nice service and really helpfull driver *2018-11-07, version 4.5.0* really gud service,very clean car and helpfull driver..... 👍🏽 ### 5/5 — iPhone X screen *2018-10-16, version 4.5.0* Please update for iPhone X screen. ### 5/5 — well done *2015-07-05* i call cabs all the time. duffys always gave me bad service and most of their drivers are garbage. now i dont need to be on hold. unicity has earned my business time and time again due to good service. thanks ### 5/5 — Easy & convenient *2015-07-05* Makes getting a cab easier. Its nice having the time estimate as well. No more waiting on hold and i like that ### 4/5 — Good *2024-04-29, version 6.4.1* Easy to book saves time. Good service ### 2/5 — Incomplete app with inaccurate pricing *2022-04-23, version 6.4.1* The app only allows the making of the reservation only, while other apps show where the ride is & how long of a wait it will be. I also found the price range quoted to be lower than the actual price. Cannot tip after ride has been completed --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*